In general the trip was well organised, though we could not find any ICE events people at St Pancras on the outward journey. The most disappointing thing was the lack of transport returning to the ho... Se mere
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Se, hvad kunderne siger
food and drink very good -atmosphere inside wasnt brilliant it felt maybe a bit to corporate if that is possible. we thought there might be a DJ after like in the other marquees it was maybe a little... Se mere
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We've just returned from an amazing F1 experience in Abu Dhabi. Great company, they really nailed the finer details, special appreciation to Marcus Lenton, our AM, he's a total joy to chat with, full... Se mere
Virksomheden har svaret
The evening was fabulous. The box gave us the best possible view of he stage, the food was excellent and the champagne flowed through the evening. It was worth every penny. A big shout out to Max a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
For over 20 years, Imperial Corporate Events has been unlocking access to the world’s most exclusive and extraordinary events for our experience hungry clients. From the high-octane luxury of the Monaco Grand Prix to the palette-seducing splendour of Michelin-starred restaurants, we offer our clients and their guests the chance to dive into new sensory thrills together. So why not cross a few things off that bucket list in a way you never even imagined possible?
Kontaktoplysninger
Floor 3, Mercury Place, 11 St George Street, LE1 1QG, Leicester, Storbritannien
- 01162 695979
- info@imperial.events
- imperial.events
4,0
God
734 anmeldelser
Har besvaret 86 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The train was cancelled thus the…
The train was cancelled thus the experience wasn’t fulfilled .
Still waiting answers very surprise at the lack of contact
3. november 2025
We didn’t get our experience still…
We didn’t get our experience still waiting fir answers and solutions
3. november 2025
My experience was awful we had a trip…
My experience was awful we had a trip on the Pullman with food from a 2star Michelin chef. Train cancelled last minute, had to go to the restaurant. No atmosphere food was rubbish and we were in and out in one and a half hour.
We still have had no response from the email we have sent.
3. november 2025
Experiences are made easy using…
Experiences are made easy using imperial, simple to book and the online portal keep all your bookings in one place, ive been using them for years
28. oktober 2025
Besvarelse fra Imperial Corporate Events
Thanks so much for your continued support. We're really glad you find the booking process simple and the portal helpful.
Well organised and friendly really…
Well organised and friendly really helpful staff and plenty of Bubbles
28. oktober 2025
Besvarelse fra Imperial Corporate Events
Appreciate the lovely feedback. Great to hear you had a well organised day with friendly faces (and a few bubbles too!)
This company are a disaster
This company are a disaster. Dont ever give them your number, they will call you hundreds of times and always from different mobiles. They have been dont so many times to stop calling and they just pass it around to different colleagues. A nightmare.
Updated: there response to say that they take data processing seriously is just not true and I have asked for my details to be removed already.
31. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Imperial Corporate Events
We’re sorry to hear about your experience. We take data protection and call preferences very seriously. If you’d like to ensure your number is removed from all future contact lists, please email righttobeforgotten@imperial.events so we can action this immediately. Thank you for bringing it to our attention.
Attended the Monza F1 race
Attended the Monza F1 race. Not as promised with little 'hospitality' and left to fend for yourself after being dropped off 45 minutes away from the track. The cost in no way was value add and could have been purchased through other agencies at a fraction of the cost. On my complaint the CEO said the trip provided value for money - having attended many F1 races there was no value added.
11. september 2025
Besvarelse fra Imperial Corporate Events
We were sorry to hear that the weekend did not meet your expectations. As mentioned in our detailed email reply to you, we have carefully examined each of the concerns you raised. We always welcome feedback, and I wanted to address the points you’ve mentioned.
Regarding access to the circuit, our hosts provided instructions both on the coach and via WhatsApp, including the pinned location for your return transfer. Our team was available throughout to support with any queries. All guests also received a Final Event Guide beforehand, which clearly stated that walking distances at Monza are significant, with 30–40 minutes from the coach park to the grandstands being typical at most F1 circuits.
Our team were present throughout the weekend, at the welcome drinks, the airport transfers, and at the help desk on Friday morning. Although hosts cannot remain with guests constantly during long race days, they were on hand for support whenever needed. No issues were reported to us during the weekend; otherwise, we would have been able to assist at the time.
Our packages cover travel, accommodation, hosting, and official circuit access, and we believe they offer strong value for a premium, fully managed Formula 1 experience.
While we regret that the weekend didn’t match your personal expectations, we are confident that everything provided was delivered.
Wasn’t well explained about airport…
Wasn’t well explained about airport check in but rest of trip was well organised
21. oktober 2025
Besvarelse fra Imperial Corporate Events
Thank you for the feedback. We really appreciate it. Sorry for any confusion regarding airport check-in, but we’re delighted that the rest of the trip ran smoothly. We’ll make sure to improve that communication next time.
Besvarelse fra Imperial Corporate Events
Thanks for your kind words. We're so glad you and your friends had a great time together. That’s exactly what our events are all about.
Mediterranean Michelin experience that went down well.
Great trip to Barcelona with ICE to sample a couple of the Michelin restaurants on offer. The event co ordination was very well organised and managed, herding cats sprung to mind after the wine pairings. The room at the hotel W was a dream and the service matched. The beach was next door and a pleasure to stroll along, nice bars and healthy meal choices. Definitely worth a punt if you like your food and wine with a mediterranean atmosphere
6. oktober 2025
Besvarelse fra Imperial Corporate Events
We're thrilled you enjoyed Barcelona and the Michelin dining experience. Sounds like you made the most of it. Hope to see you again on another food and wine adventure soon.
A Great Experience with Imperial
I booked the premium hospitality experience with Imperial for the Lewis Capaldi concert at the O2 London. The whole evening was wonderful, from our pre-show dinner to the service in our private box viewing area. Daniella McBride at Imperial, who arranged everything for us, was excellent throughout. As a result, I've now booked another event with her!
18. september 2025
Besvarelse fra Imperial Corporate Events
Thank you so much for your wonderful review! We're thrilled to hear you had such a memorable evening and that the experience lived up to expectations. Daniella will be delighted to know her service made such a positive impression, I’ll be sure to pass along your kind words.
We’re so pleased you’ve booked another event with us and look forward to delivering another exceptional experience!
Besvarelse fra Imperial Corporate Events
Thank you for your lovely feedback! We're so pleased you enjoyed the event and had a great experience at the restaurant.
All events I have been to have been so…
All events I have been to have been so well organised and so enjoyable
23. september 2025
Besvarelse fra Imperial Corporate Events
Thank you so much for your kind words! We're delighted you’ve enjoyed our events and really appreciate your continued support.
Great location and buffet
Great location and buffet , refreshments varied and of a good standard
22. september 2025
Besvarelse fra Imperial Corporate Events
Thank you for your feedback! We're glad you enjoyed the location, buffet, and refreshments. It's great to hear everything met your expectations we hope to welcome you again s
Imperial Corporate Events Refuses to refund cancelled Coldplay concert tickets for 22 people
The event was cancelled on the 8th of September yet the event organizer refuses to refund the amount paid for 22 people. Join in our class action lawsuit against Imperial Events
22. september 2025
Besvarelse fra Imperial Corporate Events
Thank you for your review. I’m sorry to hear of your dissatisfaction and regret any frustration this situation has caused.
To clarify, your booking was made directly with Imperial Corporate Events Ltd and is therefore subject to our Terms and Conditions. These include a Substitute Event Clause, which permits the transfer of bookings to an alternative date in the event of changes outside of our control. In line with this, a refund is not applicable.
While I understand this may not be the outcome you were seeking, our position remains consistent with the agreed contractual terms.
Emma & Madison have been absolutely…
Emma & Madison have been absolutely wonderful.
Always feel well looked after, events I have attended have been very well organised and amazing.
Highly recommend Imperial Corporate Events.
22. september 2025
Besvarelse fra Imperial Corporate Events
Thank you for your lovely review! We're so pleased to hear you've felt well looked after and enjoyed the events. Emma and Madison will be thrilled with your kind words. We truly appreciate the recommendation and look forward to welcoming you to more amazing experiences!
Hind’s Head and Royal Windsor Races
Had an amazing day at Royal Windsor races preceded by 5 course lunch at the iconic Michelin starred Hind’s Head in Bray. The event was well organised by Imperial who took care of all the details including transfer to the races by river with free flowing champagne! Thank you Chloe Manders for suggesting this great experience.
21. juli 2025
Uopfordret anmeldelse
Besvarelse fra Imperial Corporate Events
Thank you for the fantastic review! We're so glad you had an amazing day at the races and enjoyed the lunch at the Hind’s Head.
Delighted everything went smoothly especially the river transfer with champagne! Chloe will be thrilled to hear your kind words. Hope to welcome you back soon!
Organisation and accomodation is…
Organisation and accomodation is fantastic, however, location in the ground is oversold, i was told overlooking the pits next to ferrari. Actually looking at the pits but too far to really see
11. september 2025
Besvarelse fra Imperial Corporate Events
Thank you for your feedback.
We're glad you enjoyed the organisation and accommodation.
We're sorry the view didn’t meet expectations and appreciate you bringing this to our attention. we'll review how it's presented to ensure better clarity in the future.
5 stars for Scar-lett
5 stars for Scar-lett
Great experienced, well organised with seamless travel, activities and quality of accommodation, flights and event tickets.
11. september 2025
Besvarelse fra Imperial Corporate Events
Thank you so much for your kind words! We're thrilled to hear you had a great experience and that everything from travel and activities to accommodation, flights, and event tickets was seamless and well-organised.
We hope to welcome you again on another unforgettable trip soon!
The Location of the Hotel was great…
The Location of the Hotel was great even if it lacked facilities. transfers worked well. I just feel the ‘ground staff’ lack a bit of presence or personality. Seem content with doing the bare minimum and lack any real depth of knowledge. They could have done a little more to make it feel like a special event as against just checking people onto the coach and reminding people of coach departure times etc.
11. september 2025
Besvarelse fra Imperial Corporate Events
Thank you for your feedback. We're pleased to hear you enjoyed the hotel location and that transfers ran smoothly. We're sorry to hear our ground team didn’t meet expectations, your comments are noted and will help us improve the guest experience and deliver a more engaging and memorable service in the future.
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