iEDM.com Anmeldelser 

Nearly 5 weeks from placing the order and it still hasn't shipped. Website says 3-7 day lead time, that's a lie. I emailed asking for a refund and got ghosted. Contacted my bank to dispute the charge. STEER CLEAR! they may have been a good company years ago, but it's ridiculous now.

UPDATED 6-23-25
Been 8 weeks now since placing the order, they contacted me only after placing this review on trustpilot, prior to that most of my emails were ghosted. They eventually said they were going to send my order free of charge after all the problems I had with them. I agreed and was told I would receive shipping info shortly. That was 2 weeks ago, I never received shipping info or the package. I emailed them to see what the deal was and was ghosted once again.

This company is dishonest and there communication is horrible, look at all the other reviews around and you will see that this isn't just a 1 time thing. It's happening constantly to many many customers. Had they actually done what they promised and sent me the merchandise I ordered, I would have updated this review positively. But they just dug a deeper hole and left me completely hanging.

Iedm is the best! I buy mostly bucket hats and entire outfits that I wear to raves! I’m 6’3 and there clothes fit me comfortable and look vibrant in person. I highly recommend!! They often have sales and if you download the Iedm app and turn on the notifications you can never miss them. Their customer service is also easy and fast! They have been very helpful in the past. Highly recommend!!!!

Absolutely the worst customer service/company, felt as I was emailing AI. Placed an order on 20Apr2025 it now 25May2025 still haven’t received my order. Got an email back saying they were having a supply issues and that a representative would contact me no one has contacted me. Steer clean of this website. I have emailed asking for a refund all i am getting is radio silence. If I could give them a zero star I would save your money and heart aches.

I'm still waiting for the order and I have no answer.

My wife ordered cloths from them on April 21st. To this date no one has returned her inquires by phone or email regarding why the items have not even shipped yet. This is despite the fact that her card was charged on the day the order was placed, over $137.00. Customer service is ZERO, communication is ZERO. You call their number and they tell you they will get back to you with thin 2-3 days. This is a lie. Emails also go unanswered. This company appears to be a scam. She will be contacting the CC for a full refund. They should be ashamed of themselves and for operating in this way.

Here is another update. What the merchant wrote, unfortunately is a complete untruth. We have been in constant contact with them (we have the emails to prove this) they have been promising to ship with a new excuse nearly everyday. Our merchandise was never shipped, no tracking number was ever provided. This merchant is a total scam they even tried to buy time by giving us a partial credit. We gave them several opportunities to rectify the situation and they have not. This place is a TOTAL AND COMPLETE SCAM. Do not waste your time or money here.
Joanna might not even be a real person, could be some sort of chat bot set up just for this purpose. I can forward emails as proof of all this. They are SIMPLY UNABLE OR UNWILLING TO FULFILL THE ORDER!

The quality was great. The material is so comfortable to wear. And the items were just as pictured on iEDM.com. wonderful!

I’ve placed an order on the 16 of April and it’s now may 7th I’ve been still not shipped anything the shirt I order they say it will be shipped shortly and then haven’t responded since ……..they finally got back to me took a while but gave me a refund for my order and still shipped my item

I've been buying shirts from iEDM for roughly 3 years now. As an autistic individual, I can say that these shirts are comfy as well. Sensory comfort AND being able to wear the style of your affinity in one shirt? I truly couldn't ask for better!

The tank that I ordered has a high quality printed design that causes an optical illusion effect to play with your vision. It fits well and arrived in perfect condition.

I love my new fits! They came in time for the event im going to! I love the designs they are crisp and clean, I will be honest I was a little worried they'd be a little pixilated but they absolutely were not! They fit very well too. Im happy I went with them! Will definitely be coming back for my next fit choices. Thank you guys for all the hard work your doing keep it up!

I absolutely love my outfits. The colors are vibrant, true to size and so many compliments. I definitely will be buying more outfits from here. Give delivery 3/4weeks

Good quality, looks good, and i got it on time for festival. Make sure you order atleast 3 weeks before a festival tho.

Ordered a hoodie which came much sooner than the expected arrival time and the print and material were great!

These are my new favorite shorts.

Excellent products! Excellent customer service! They had a sale that was buy 1 get 1 free off of the entire store, so of course I got a couple outfits! I ordered the outfits and they were on track to be delivered, but then my package was lost. I contacted support to see if they had any information and they actively tracked it and gave me updates on where the package was located. Luckily within a few days, it was back on track to be delivered and I received my outfits! Customer service was very responsive and quick! The outfits are such nice quality and I definitely will be buying more from them soon

Purchased an outfit along with about 9 other friends for an event coming up.

The quality of the material these products are made with far exceeded my expectations, as well is the others.

It should be very comfortable in the heat of summer.

I would suggest ordering well in advance of your need, 2-3 weeks.

Great material, can't wait to wear it. Delivery was super fast, thanks for getting it right over.

EDIT*** Learned that the stuff isnt even made in the USA as claimed, is it Anatoliy Ulanovsky?***
Ordered an item that should take 5 days to make and ship. We are now double that timeline and it still hasn't sent. I ordered this for an event in 4 days, so i know its not coming in time. Company is a joke and clearly lies about shipping timelines. Customer support took 3 days to tell me "they will look into it". Im going ahead and calling my CC company and claiming fraud since thats exactly what this is. Super deceptive, 10/10 would never recommend to anyone

Communication, they handled it perfectly!