Iberica Food Anmeldelser 

821
•
TrustScore 4.5 ud af 5

4,6

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I wanted to update my review with a more accurate response. After enjoying some of the Serrano ham I purchased, I am very very happy with the product. Yes there was a slight shipping delay but honestl... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

This store is a treasure trove of quality products and friendly faces. I adore their deli section, where I often pick up fresh sandwiches and salads for lunch. Everything is made daily, and you can... Se mere

Bedømt til 3 ud af 5 stjerner

Delivery box badly damaged on arrival, arrived at least 24 hours late (so chilled products not chilled), 2 tins dented and one jar of lentils lacking liquid so layer of black lentils at the top.... Se mere

Bedømt til 4 ud af 5 stjerner

Good choice of good quality Spanish products. Unfortunately, let down but courier (not Iberica’s fault). Company offered a partial refund, however whole day delay in delivering frozen products made th... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Butik med saltet skinke
  2. også i
  3. Fisk- og skaldyrsgrossist
  4. Gourmetsupermarked
  5. Kødgrossist
  6. Ostebutik
  7. Udbringning af dagligvarer

Skrevet af virksomheden

We are an award-winning importer of authentic and traditional Spanish products, our main aim is offering a unique range of products, carefully selected in person. Our portfolio includes more than 300 products, from 50 different suppliers, many of whom are dedicated family businesses that have farmed for generations. We are based in Henfield, where we have cold rooms for refrigerated products and we hold a 5 star hygiene rating, our premises being approved for food preparation by the local authority. We work with many of the best food establishments in Sussex and London, which seek to provide authentic Spanish flavors to their customers. We use overnight courier for nation wide deliveries!


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

821 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(821)

53 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great service, end to end

Well managed, had everything in stock, exceedingly polite service with a courier speed to match.
I had to make a last moment adjustment to my order and Martin from Iberica Spanish Food could not have been more helpful. Truly excellent service, end to end.
Thank you

17. juli 2024
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Very unlikely to use again

Delivery box badly damaged on arrival, arrived at least 24 hours late (so chilled products not chilled), 2 tins dented and one jar of lentils lacking liquid so layer of black lentils at the top. Also jar of tuna had been so shaken around 25% tuna in tiny bits - for a £6 jar.

Called and complained - very polite, hence very grudging 3rd star. Photos requested of all damage, and then more as angle not right. Provided promptly, but 24 hours later, silence.

Hugely disappointed. Have not yet used most products, can only hope they make up for experience so far!

6. juli 2024
Bedømt til 5 ud af 5 stjerner

GOOD OIL, SERVICE & COMMUNICATION

Good communication from the vendor and their carrier, and a satisfactory delivery time. This is a good quality, adaptable olive oil, which we have used before, and in these cost inflationary times, the price remains competitive.

1. juni 2024
Bedømt til 5 ud af 5 stjerner

Good food

The pancetta was basically a chunk of fat with no meat at all, but thats fine, other than that all good quality food

9. maj 2024
Bedømt til 1 ud af 5 stjerner

Bad products presentation

Tuna jars' metal lids rusted, apparently advertised on the web product ("product discounted due of lid rusted") information not visible unless you click the pictures, no transparent information.
Olives cans dented in various areas.
Both products with really bad presentation that can affect the quality of these food. I don't know if I can trust these products.
Customer service's answers really poor, always blaming something else (advert, courier) etc. I sent pictures to customer service of both products but it did not help. You can not see products with this presentation in a supermarket.

16. april 2024
Uopfordret anmeldelse
Iberica Food-logo

Besvarelse fra Iberica Food

We're very sorry for your experience. We do our best to provide clear product information, but we understand your concerns. The discounted tuna jars are noted as such, but we’ll review how this is displayed. Regarding the dented olive cans, we sincerely apologize—this isn’t the quality we aim for. We appreciate your feedback and the photos, apologies for the inconveniences

Bedømt til 3 ud af 5 stjerner

Quick delivery but unfortunately one of…

Quick delivery but unfortunately one of the items was incorrect. No exchange as it’s a frozen product. By way of explanation an email indicating that the item I purchased (listed on their website) was unavailable and to be discontinued, so I was given a similar one. Better service in other Spanish food websites…

3. april 2024

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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