I wanted to update my review with a more accurate response. After enjoying some of the Serrano ham I purchased, I am very very happy with the product. Yes there was a slight shipping delay but honestl... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This store is a treasure trove of quality products and friendly faces. I adore their deli section, where I often pick up fresh sandwiches and salads for lunch. Everything is made daily, and you can... Se mere
Delivery box badly damaged on arrival, arrived at least 24 hours late (so chilled products not chilled), 2 tins dented and one jar of lentils lacking liquid so layer of black lentils at the top.... Se mere
Good choice of good quality Spanish products. Unfortunately, let down but courier (not Iberica’s fault). Company offered a partial refund, however whole day delay in delivering frozen products made th... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Butik med saltet skinke
- også i
- Fisk- og skaldyrsgrossist
- Gourmetsupermarked
- Kødgrossist
- Ostebutik
- Udbringning af dagligvarer
Skrevet af virksomheden
We are an award-winning importer of authentic and traditional Spanish products, our main aim is offering a unique range of products, carefully selected in person. Our portfolio includes more than 300 products, from 50 different suppliers, many of whom are dedicated family businesses that have farmed for generations. We are based in Henfield, where we have cold rooms for refrigerated products and we hold a 5 star hygiene rating, our premises being approved for food preparation by the local authority. We work with many of the best food establishments in Sussex and London, which seek to provide authentic Spanish flavors to their customers. We use overnight courier for nation wide deliveries!
Kontaktoplysninger
Unit 25, Winterpick Business Park, BN5 9BJ, Henfield, Storbritannien
- 01273 590282
- customerservice@ibericafood.com
- ibericafood.com
4,6
Fremragende
820 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer service
Had a problem with my order, this was resolved quickly and efficiently. Great customer service.
27. november 2024
Always excellent prompt setvice
29. november 2024
Lovely Iberica spanish food
I buy litoral products and they are great, this month I bought spanis h jamon iberica is a litoral bit salti so next time I will buy the pata negra jam. Great service and delivery 👏🏼 👌
30. november 2024
Good quality and very fast
27. november 2024
This store is a treasure trove of…
This store is a treasure trove of quality products and friendly faces. I adore their deli section, where I often pick up fresh sandwiches and salads for lunch. Everything is made daily, and you can taste the difference!
I also appreciate the variety of international foods they offer. It’s become my go-to place for ingredients for my favorite recipes from around the world. Plus, their seasonal offerings are always fun to explore. I recently found some autumn-themed snacks that were perfect for the season.
24. november 2024
Uopfordret anmeldelse
Delivery Areas
I wanted to place an order on the website to send a hamper to a friend in Spain. I picked 'Spain' from the dropdown list of extensive countries, the format of the address layout changed and asked for an Identification Number. As I didn't know what this was I emailed asking what I should add in this box only be told they didn't deliver to Spain. Why have this as an option if you cant actually do it?
25. november 2024
Uopfordret anmeldelse
Besvarelse fra Iberica Food
Hello Josephine
Thank you for sharing your feedback. We’re sorry to hear about your disappointment regarding our inability to deliver to your country.
Currently, our delivery network is limited to the UK due to logistical and regulatory constraints.
Your interest in our products means a lot to us, and we can only apologise we could not fulfil your order at this time.
We have since rectified this minor bug which was displaying international options. Thank you again for making us aware.
Order placed at 11am and delivered by…
Order placed at 11am and delivered by 9am the next day. No fuss!
Food was just just right!
15. november 2024
Uopfordret anmeldelse
My dealings with your company could not…
My dealings with your company could not be faulted. It was Evri's first Courier who spoiled matters by not delivering my purchase as 'unable to locate delivery address'. Fortunately, a different Courier 'located me' after the previous day's non-delivery.
31. oktober 2024
The service was great
The service was great. The product was exactly as stated and delivered in good protective packaging. Not having had salt cod before I found it too salty. Perhaps more soaking was needed with a change of water!
28. oktober 2024
Fantastic service from these guys
Fantastic service from these guys. Highly recommended!
27. oktober 2024
Top quality food and fast delivery I…
Top quality food and fast delivery I have told my friends about this company will always use it
30. september 2024
prompt and accurate delivery
2. september 2024
Brilliant products and speedy delivery
6. september 2024
Great cod croquettes and speedy next…
Great cod croquettes and speedy next day delivery
4. september 2024
Amazing!
Delivery on the same day!!!!! I couldn't believe how quickly they brought the taste of Spain to me! Muchas gracias ❤️
29. juni 2024
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