I wanted to update my review with a more accurate response. After enjoying some of the Serrano ham I purchased, I am very very happy with the product. Yes there was a slight shipping delay but honestl... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This store is a treasure trove of quality products and friendly faces. I adore their deli section, where I often pick up fresh sandwiches and salads for lunch. Everything is made daily, and you can... Se mere
Delivery box badly damaged on arrival, arrived at least 24 hours late (so chilled products not chilled), 2 tins dented and one jar of lentils lacking liquid so layer of black lentils at the top.... Se mere
Good choice of good quality Spanish products. Unfortunately, let down but courier (not Iberica’s fault). Company offered a partial refund, however whole day delay in delivering frozen products made th... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Butik med saltet skinke
- også i
- Fisk- og skaldyrsgrossist
- Gourmetsupermarked
- Kødgrossist
- Ostebutik
- Udbringning af dagligvarer
Skrevet af virksomheden
We are an award-winning importer of authentic and traditional Spanish products, our main aim is offering a unique range of products, carefully selected in person. Our portfolio includes more than 300 products, from 50 different suppliers, many of whom are dedicated family businesses that have farmed for generations. We are based in Henfield, where we have cold rooms for refrigerated products and we hold a 5 star hygiene rating, our premises being approved for food preparation by the local authority. We work with many of the best food establishments in Sussex and London, which seek to provide authentic Spanish flavors to their customers. We use overnight courier for nation wide deliveries!
Kontaktoplysninger
Unit 25, Winterpick Business Park, BN5 9BJ, Henfield, Storbritannien
- 01273 590282
- customerservice@ibericafood.com
- ibericafood.com
4,6
Fremragende
820 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
fast delivery
3. august 2025
Besvarelse fra Iberica Food
Thank you for your review. We’re glad to hear you were happy with the fast delivery and we look forward to serving you again.
Present for my Spanish Friends
The was a present for my Spanish Friends, they wow extremely happy with the contents.
28. juli 2025
Besvarelse fra Iberica Food
Thank you for your lovely review. We’re delighted to hear that your Spanish friends were so happy with their gift. We look forward to helping you with more special presents in the future.
authentic quality spanish product
authentic quality spanish product, well packed and delivered fast with DPD courier services
1. juli 2025
Besvarelse fra Iberica Food
Thank you very much for your kind review. We’re delighted you were happy with the authentic Spanish products, careful packaging, and fast delivery with DPD. We look forward to serving you again soon.
It was what was expected
It was what was expected. The courier didn't bother to ring the door bell so it in the sun.
30. juni 2025
Besvarelse fra Iberica Food
Thank you for your feedback. We’re pleased the order met your expectations, but we’re very sorry to hear the courier did not ring the doorbell and left the parcel in the sun. We will raise this with them to help avoid it happening again.
Great Company
Always receive our items in good condition and within a couple of days. It’s difficult to get banderillas in our corner of the U.K. so it’s great that I can go them here.
30. juni 2025
Besvarelse fra Iberica Food
Thank you for your wonderful review. We’re so pleased to hear that you always receive your items quickly and in good condition. It’s great to know we can bring banderillas to your corner of the UK, we look forward to serving you again soon!
Larger Cola Cao packets are available…
Larger Cola Cao packets are available rather than the small tubs. As a 'familia numerosa' as we say in Spain, this is highly appreciated.
27. juni 2025
Besvarelse fra Iberica Food
Thank you for your kind review. We’re delighted to hear that the larger Cola Cao packets are useful for your familia numerosa. It’s wonderful to bring a taste of Spain to your home, and we look forward to serving you again soon.
Besvarelse fra Iberica Food
Thank you for your lovely review. We’re delighted to hear you found our website easy to use and were happy with both the quality of our products and our service. We truly appreciate your support and look forward to your next order.
Besvarelse fra Iberica Food
Hello,
Thank you so much for your lovely review! We’re delighted to hear you’re pleased with both the product and our delivery service. Your kind words mean a great deal to us. Warm regards,
Iberica Food Team
Delivery as always on time!
2. juni 2025
Besvarelse fra Iberica Food
Hello,
Thank you for your kind feedback! We’re thrilled to know our delivery met your expectations once again. Reliable service is very important to us, and your comments encourage our team to keep up the good work.
If there’s ever anything more we can do for you, please don’t hesitate to reach out.
Best wishes,
Iberica Food Team
Great service, reasonable prices, many thanks iberica Food
Iberica Food had the items I wanted - Mezcla Coffee - as a reasonable price and delivered quickly. Could you possibly stock the Saimaza mezcla coffee brand too, apologies if it is a bit of a cheeky request...but it is my favourite coffee!
30. maj 2025
Besvarelse fra Iberica Food
Hello,
Thank you very much for your wonderful feedback! We’re delighted to hear you enjoyed our service and found our prices reasonable.
Thank you also for suggesting Saimaza Mezcla coffee. While we don’t stock that particular brand at the moment, I’ve passed your request on to our buying team for consideration. We always aim to expand our range with products our customers love, so your input is invaluable.
Many thanks again for your support!
Warm regards,
Iberica Food Team
Over priced products
Quick delivery and good info. But very over priced products and postage is above normal postage. Would shop around more in the future
4. juni 2025
Besvarelse fra Iberica Food
Thank you for your feedback. I’m sorry you found our prices and postage high. We work with small, family producers to bring you top-quality Spanish goods. Please check our newsletter for deals, or let me know which items you’re after and I’ll see if any offers apply.
Kind regards,
Iberica Food Team
Ordered and arrived when it said it…
Ordered and arrived when it said it would. Have not tried the meat yet but it does look great and is well packed.
3. juni 2025
Besvarelse fra Iberica Food
Hello,
Thank you for your feedback! We’re pleased your order arrived as expected and that the meat arrived well packed. We hope you enjoy it once you’ve tried it—please let us know your thoughts.
Best regards,
Iberica Food Team
Good Price
Easy to use website. Good range of Spanish drinks - horchata is very nice. Good price compared to other suppliers for Alhambra Reserva 1925. Quick delivery
1. juni 2025
Besvarelse fra Iberica Food
Hello,
Thank you for your wonderful feedback! We’re delighted you found our website easy to use and enjoyed our horchata and Alhambra Reserva 1925 at a good price. It’s great to hear our delivery was quick too.
We look forward to welcoming you back soon—please let us know if there’s anything else we can help you with.
Best regards,
Iberica Food Team
Lovely produce and great service
Really pleased at the ease of ordering and speedo delivery from Iberica. Good website.
2. juni 2025
Besvarelse fra Iberica Food
Hello,
Thank you for your lovely feedback! We’re delighted you found our produce to your liking and that ordering on our website was easy and delivery speedy. Your kind words mean a lot to us.
We look forward to serving you again soon!
Warm regards,
Iberica Food Team
Great products delivered on time
30. maj 2025
Besvarelse fra Iberica Food
Hello,
Thank you for your kind review! We’re delighted to hear you’re happy with our products and that they arrived on time. We look forward to serving you again soon.
Best wishes,
Iberica Food Team
Delivery from APC was very poor
Delivery from APC was very poor, no option to choose a safe place if you are not home, the delivery containts raw food, so they took the packages back to depo, for delivery or collection next day. Shocking, poor service and food on the bin.
Please use other carriers, I will not order again that is for sure.
29. maj 2025
Besvarelse fra Iberica Food
Hello,
I’m very sorry to hear about the delivery problems. We didn’t receive any message about the issue, so if any of the products are damaged or spoiled, please let us know and we’ll be happy to help.
Kind regards,
Iberica Food Team
Perfect product and super fast delivery…
Perfect product and super fast delivery as always. Thank you.
28. maj 2025
Besvarelse fra Iberica Food
Hello,
Thank you for your lovely feedback! We’re thrilled the product was perfect and that our delivery was super fast as always. Your continued support means a lot to us.
Warm regards,
Iberica Food Team
Besvarelse fra Iberica Food
Hello,
Thank you for your kind words! We’re delighted you enjoyed our speedy delivery and high-quality foods. It’s a pleasure to serve you.
We look forward to welcoming you back soon.
Best wishes,
Iberica Food Team
Great products, great quality!
Good choice of good quality Spanish products. Unfortunately, let down but courier (not Iberica’s fault). Company offered a partial refund, however whole day delay in delivering frozen products made the experience a bit stressful (as is certainly not cheap). Hence, 4 stars and not 5.
28. april 2025
Besvarelse fra Iberica Food
Hello,
I’m very sorry your delivery was delayed and understand how stressful that can be with frozen goods. We’re reviewing our courier arrangements to prevent this in future. If any of your products are affected, please let us know and we’ll be glad to assist.
Kind regards,
Iberica Food Team
Easy-to-navigate website
Easy-to-navigate website, good selection of products at reasonable prices, easy to pay, quick and prompt delivery, everything packaged great.
Highly recommended.
30. april 2025
Besvarelse fra Iberica Food
Hello,
Thank you for your wonderful feedback! We’re delighted you found our website easy to use, enjoyed our product range and prices, and appreciated our fast, careful delivery. Your recommendation means a lot to us.
We look forward to serving you again soon.
Best wishes,
Iberica Food Team
Dette er Trustpilot
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