Hygger Aquarium Anmeldelser 

I have an issue with the power adapter stopped working after power restored. Amazing customer support. Excellent communication. The replacement part came in just a few days. Highly recommended.

I am extremely impressed and pleased with this company. I ordered 10 Skittle shrimp (received 11),all alive. The packaging was the best I have seen from any company from which I have ordered shrimp. It was received in a timely manner. There is a nice mixture of colors, male and female.
Thank you for making this a great experience.

I purchased the 967 feeder and it worked fine, initially. I had it programmed for a morning and afternoon feedings. After about a month it wouldn’t feed in the morning. I troubleshooted with their tech team and they determined a malfunction of some kind. Without delay, they sent a replacement for no charge.

It’s nice to do business with a company who stands behind their product!

I like this company. Haggar backs their merchandise. I had a prob with a new heater and they sent me a replacement quickly. No questions asked. I will order from then again just because of that. Great costumer service

Exceptional Warranty Support from Hygger

I recently experienced an issue with my aquarium setup when the heater controller module suddenly failed. Warranty claims are often an uphill battle, but Hygger’s support team made the entire process remarkably painless.

After I reached out to explain the failure, their customer support promptly responded and asked for a few photos of the tank setup and the faulty controller. Once I sent those over, they immediately approved a replacement module under warranty.

They set expectations upfront by letting me know it was shipping from overseas and could take up to 30 days to arrive. To my surprise, the package was delivered in a little over a week. I installed the replacement unit immediately, which completely resolved the issue.

A company’s true quality often shows in how they handle things when a product fails. I’m very grateful to Hygger for their fast communication, zero-hassle warranty process, and remarkably quick turnaround. Highly recommended.

Love hygger products! Most of my equipment on my reef tanks are hygger. Also had a bad UVB and was replaced under their 2 year warranty. Was very easy to deal with! Definitely recommend them!

Just purchased two of their quartz heaters and I love them. Accurate temps, stylish design and overall easy to use.
A few months ago I bought the 5 in 1 aquarium gravel cleaner and I love it too.
Keep doing what you're doing Hygger and you'll have a customer for life

I purchased this vacuum from Amazon and it was missing the instructions and a few pieces weren't functional. 8 emailed customer service and the sent everything new to me. It works PERFECTLY! My fish tank is beautiful, I'm very happy, and I will always recommend Hygger!

Customer service is excellent, the response to my problem was fast and easy. I would rate it a 10 out of 10. I am pleased with the way my problem was handled,and the solution was resolved in no time. This is a awesome company and I will buy from them again. Thanks to you all!! I am one satisfied and happy customer 😁

Needed a replacement part for my aquarium cleaner. Hygger verified the part I needed and promptly sent it to me. Great customer service.

Prompt replies to my queries. I had a thermometer that did not work. Worked me through options to see if I could get it to work, which were unsuccesful.

Promptly shipped me a replacement.

I have hygger 2 wave pumps, 3 heaters, and 3 fans all helping keep my reef tank running great and the inhabitants healthy. They have worked flawlessly. I did have one fan go out and I contacted customer support and they responded within 24 hours. I told them the situation and they were very kind and courteous and quickly shipped me a replacement fan free of charge. I was very impressed that they not only sold great products but they backed them up as well. I would definitely recommend hygger products. You will be happy with them and should give them a try.

Wave Maker slowed, emailed company. Cleaned and tried everything they requested! They send out new replacement ,and back working!!!

I ordered a filter kit from them and it works great. i did have an issue with a part in the box but i reached out to the company and they sent me a new part right away, very fast communication and amazing support support.

I am extremely happy with my Hygger HOB aquarium filter. It is very well made and appears to be very efficient. I did have a question about the set up and I emailed their Customer Service Team. I got an immediate response from Tammy with a very detailed explanation. I am very, very impressed with the product and the service!

They have high quality products and they stand by them! I had a small issue that was immediately fixed - a great vendor in the aquarium world. Highly recommended

There was an air leak on the seal. I reached out to the company and they were very quick to respond and sent me a replacement. Shipping was fast. I was pleasantly surprised with the lvl of support and professionalism with Hygger. Great product & great company!

THE BEST CUSTOMER SERVICE!
I had purchased a UV Light to help with "the green" appearance in my fish tank.
When I received my UV Light, it did not work properly.
I messaged Hygger and the customer service rep I had was OUTSTANDING!
Immediately sent me a new UV Light and kept me updated throughout the whole process.
100/10!

Hygger support was very helpful in assisting me with the replacement of my malfunctioning solenoid switch.. The process was easy, and the technician was fantastic.. the part arrived within 2 weeks..

great products and excellent customer service. I had an issue where the probe was missing due to a restock at their warehouse. I contacted customer service and they had one shipped to me within 2 weeks.
I'm about to build a 20 gal and will be using all of their products.
thanks so much
CG