Looked everywhere without success for a replacement part for my Shark vacuum cleaner. Most offered on eBay just looked too battered and bruised for serious consideration. Then I found Huva. The item... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a part for my shark vacuum cleaner on 19th April , the website said it was in stock, it’s now the 30th and my huva account says “processing “ also had a notification from Evri saying we’r... Se mere
Great service and a fantastic experience overall. I honestly thought I’d have to buy a whole new Shark vacuum, but this replacement part saved me a lot of money. It arrived quickly, was well packaged,... Se mere
Virksomheden har svaret
Don’t ever buy from this company. Purchased a Dyson V7 with 1 year warranty Feb26 via eBay. Stopped working 2 months later. Ignored all contact via eBay claiming their account was closed, eBay dispute... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Huva Limited is a UK specialist in professionally refurbished vacuums and parts. We restore popular Shark, Dyson and Numatic (Henry) models to a high standard—delivering big savings versus new without compromising performance.
Kontaktoplysninger
89 Jacobs Well Lane, WF1 3PB, Wakefield, Storbritannien
- 01924666151
- Sales@huva.uk
- huva.uk
3,5
Middel
159 anmeldelser
Har besvaret 88 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Not clean
The items arrived very quickly but they were not clean, nevermind deep-cleaned as advertised.
25. februar 2026
Besvarelse fra Huva
Hi,
Thank you for letting us know and we are very sorry to hear this. All of our vacuums are meant to be fully cleaned and checked before dispatch, so this certainly should not have been your experience.
Please accept our sincere apologies for this. If you would like, we would be more than happy to arrange a solution for you. This could be a return, replacement, or partial refund depending on what you would prefer.
Please let us know how you would like to proceed and we will be happy to help resolve this for you.
Kind regards
Huva Team
Avoid using this company
Avoid using this company. Very poor service and non existent communication after ordering a part beginning January and it never arriving. In the end obtained refund through credit card company.
8. marts 2026
Uopfordret anmeldelse
Besvarelse fra Huva
We are very sorry to hear about your experience and completely understand your frustration.
This is certainly not the level of service we aim to provide and we sincerely apologise for the inconvenience caused. We always aim to resolve issues directly with our customers as quickly as possible, so we are sorry that in this instance the matter had to be resolved through your card provider.
Please be assured that feedback like this is taken seriously and we are continually working to improve both our communication and service.
Kind regards
Huva Customer Support Team
very good product
very good product, good customer service, works perfectly & came next day
7. marts 2026
Uopfordret anmeldelse
Besvarelse fra Huva
Thank you very much for your kind review.
We are really pleased to hear that you are happy with the product and the service, and that it arrived quickly for you. It is great to know everything is working perfectly.
We truly appreciate your support.
Kind regards
Huva Customer Support Team
Looked everywhere else without success
Looked everywhere without success for a replacement part for my Shark vacuum cleaner. Most offered on eBay just looked too battered and bruised for serious consideration.
Then I found Huva. The item was clean, looked properly refurbished and has worked perfectly. This has saved me having to buy a new one. Very pleased.
3. marts 2026
Besvarelse fra Huva
Thank you for taking the time to leave such a great review.
We are really pleased to hear that you were able to find the part you needed and that it has worked perfectly for you. It is always great to know that one of our refurbished items has helped save a vacuum from being replaced.
We truly appreciate your support and are glad you were happy with both the condition of the item and the service.
Kind regards
Huva Customer Support Team
Extremely disappointed with this…
Extremely disappointed with this company. I placed my order on the 19/01/2026. I have chased and chased to see where my order was, no progress whatsoever. Their customer support is non existent, after hounding someone from the company down I got partial refund on the promise that my order would be resent 10/02/2026. I’ve not heard back from them by email or phone to say where my order is!!! I want the rest of my refund. I’m on the phone to Huva right now for someone to answer my call but no answer!! Please don’t waste your money with this company.
29. januar 2026
Besvarelse fra Huva
We’re sorry to read your review and would like to clarify the situation.
Your order was a pre-order item, which meant dispatch was subject to incoming stock. Earlier today you contacted us requesting a refund instead, and this refund was processed shortly afterwards.
We always aim to resolve customer requests as quickly as possible, and in this case your request was handled promptly once it was received.
If you have any further questions regarding your order or refund, please feel free to contact our support team and we will be happy to assist.
Kind regards,
Huva Customer Support Team
Brilliant service
Brilliant service, easy to work with and fair pricing. 😁
5. marts 2026
Uopfordret anmeldelse
Besvarelse fra Huva
Thank you for your kind review. We're really pleased to hear you had a positive experience with your order. Your support means a lot to our team and we truly appreciate you taking the time to share your feedback.
Kind regards,
Huva Customer Support Team
Impressed with the process
Impressed with the process. Very good customer service & highly recommend to all !
5. marts 2026
Uopfordret anmeldelse
Besvarelse fra Huva
Thank you for your kind review. We're really pleased to hear you had a positive experience with your order. Your support means a lot to our team and we truly appreciate you taking the time to share your feedback.
Kind regards,
Huva Customer Support Team
10/10 service and gave a good price…
10/10 service and gave a good price from the rest of the stores I looked about ✅
5. marts 2026
Uopfordret anmeldelse
Besvarelse fra Huva
Thank you for your kind review. We're really pleased to hear you had a positive experience with your order. Your support means a lot to our team and we truly appreciate you taking the time to share your feedback.
Kind regards,
Huva Customer Support Team
Great service and a fantastic…
Great service and a fantastic experience overall. I honestly thought I’d have to buy a whole new Shark vacuum, but this replacement part saved me a lot of money. It arrived quickly, was well packaged, and fit perfectly. My vacuum is working like new again. Highly recommended!
4. marts 2026
Uopfordret anmeldelse
Besvarelse fra Huva
Thank you for your kind review. We're really pleased to hear you had a positive experience with your order. Your support means a lot to our team and we truly appreciate you taking the time to share your feedback.
Kind regards,
Huva Customer Support Team
Besvarelse fra Huva
Thank you for your kind review. We're really pleased to hear you had a positive experience with your order. Your support means a lot to our team and we truly appreciate you taking the time to share your feedback.
Kind regards,
Huva Customer Support Team
Amazing product and great value for…
Amazing product and great value for money
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra Huva
Thank you for your kind review. We're really pleased to hear you had a positive experience with your order. Your support means a lot to our team and we truly appreciate you taking the time to share your feedback.
Kind regards,
Huva Customer Support Team
Besvarelse fra Huva
Thank you for your kind review. We're really pleased to hear you had a positive experience with your order. Your support means a lot to our team and we truly appreciate you taking the time to share your feedback.
Kind regards,
Huva Customer Support Team
I Visited Huwa electric Issue
I Visited Huwa yesterday due to an intermittent fault with my Henry Hoover plug. I had already checked and replaced the fuse myself but was still getting no power. As the vacuum is only 14 months old and cost £170 (warranty expired), I really didn’t want to replace it if it could be repaired.
When I arrived, I spoke with Uzair who was very polite, calm, and professional. I explained the issue with the Henry Hoover and he said it should take about 10 minutes to check. I came back after about 7 minutes and he had already found the problem, it was a faulty plug.
I really appreciated the honesty and the great product knowledge from the team. It’s refreshing to receive such straightforward and helpful service.
Thanks again highly appreciated and I would definitely recommend these guys.
4. marts 2026
Uopfordret anmeldelse
Besvarelse fra Huva
Thank you for your kind review. We're really pleased to hear you had a positive experience with your order. Your support means a lot to our team and we truly appreciate you taking the time to share your feedback.
Kind regards,
Huva Customer Support Team
Besvarelse fra Huva
Thank you for your kind review. We're really pleased to hear you had a positive experience with your order. Your support means a lot to our team and we truly appreciate you taking the time to share your feedback.
Kind regards,
Huva Customer Support Team
Good stuff sold here will defo come…
Good stuff sold here will defo come again. Wife loved it 👍
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra Huva
Thank you for your kind review. We're really pleased to hear you had a positive experience with your order. Your support means a lot to our team and we truly appreciate you taking the time to share your feedback.
Kind regards,
Huva Customer Support Team
Great service
Great service, no issues what so ever very professional company. I would recommend them to others if they want smooth service with no hassle.
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra Huva
Thank you for your kind review. We're really pleased to hear you had a positive experience with your order. Your support means a lot to our team and we truly appreciate you taking the time to share your feedback.
Kind regards,
Huva Customer Support Team
Exquisite service
I really cant stress how good the condition is for the price it is at, will always recommend to others 🙌
12. januar 2026
Uopfordret anmeldelse
Besvarelse fra Huva
Thank you for your kind review. We're really pleased to hear you had a positive experience with your order. Your support means a lot to our team and we truly appreciate you taking the time to share your feedback.
Kind regards,
Huva Customer Support Team
Food was amazing
Food was amazing, not much else to say. Would come again!
2. marts 2026
Uopfordret anmeldelse
Excellent pricing and really good…
Excellent pricing and really good service I highly recommend this
4. marts 2026
Uopfordret anmeldelse
Besvarelse fra Huva
Thank you for your kind review. We're really pleased to hear you had a positive experience with your order. Your support means a lot to our team and we truly appreciate you taking the time to share your feedback.
Kind regards,
Huva Customer Support Team
Besvarelse fra Huva
Thank you for your kind review. We're really pleased to hear you had a positive experience with your order. Your support means a lot to our team and we truly appreciate you taking the time to share your feedback.
Kind regards,
Huva Customer Support Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.