love love love everything I buy from Hurley Burley! Always my go-to for getting something a little more personal for someone, and any time I've had any questions or issues, the customer service team h... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
love love love everything I buy from Hurley Burley! Always my go-to for getting something a little more personal for someone, and any time I've had any questions or issues, the customer service team h... Se mere
Virksomheden har svaret
Really pleased with my order - a gift for my sister's birthday - which arrived quickly and well packaged. The team were great at responding to a couple of questions I had around personalisation before... Se mere
Virksomheden har svaret
Bought a pair of gold earrings only a month ago which have broken on removing from my ear! Contacted customer service to be told they wouldn't replace them as I have 'mishandled' them!! Absolutely ap... Se mere
Virksomheden har svaret
I ordered 2 personalised clutch bags for my twin nieces' 18th birthdays. On the day of their birthday Hurley Burley said they could not provide the bags and cancelled the order. So no presents on time... Se mere
Virksomheden har svaret
Hurley Burley is a luxury jewellery and accessories company specialising in high quality products, beautifully personalised to create treasured bespoke gifts.
Hurley Burley Ltd, 1st Floor, 5-9 Hatton Wall, London, EC1N 8HX, London, Storbritannien
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 62 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I ordered a personalised bracelet in large. I have another one the same. However the second one came up smaller and as I wanted to wear them together it meant they didnt sit comfortably on my wrist.
I contacted Hurley Burley who emailed a pre paid label. I sent the bracelet to them and it was rectified and returned to me within 3 or 4 days. Excellent, efficient and friendly service as always. Cant praise the team enough. Well done guys!

Besvarelse fra Hurley Burley
I've bought multiple gifts for relatives from Hurleyburley, they offer collection or delivery and have always been really prompt and helpful with both, and answer any questions in a quick and courteous manner! The jewellers do great work and the customer service team do a fantastic job as well.

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I ordered a bracelet for my friends 70th
Birthday. I am sometimes dubious about ordering things on line, especially as it was engraved. It arrived after only a few days….. it was absolutely beautiful 😍 exactly like the picture, and the engraving was spot on, I know she will love it!
After I ordered the bracelet, I had a query regarding the payment. I emailed them and had an immediate reply, and problem fixed!…. Thank you Jack
I will certainly be using this company again. Highly recommend for professional, efficient, and friendly service! ☺️

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I bought a leather notebook and had it embossed for my brother's birthday. This was all a bit last minute on my part but fortunately Hurleyburley delivered on their promised turn around time. My brother was delighted with the present.

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Beautiful and reasonably priced necklace. I had a couple of questions and customer services came back to me in 30 mins and were super helpful. I bought it for myself, but it came beautifully packaged and arrived the next day. Fantastic service all round, will definitely use again.

Besvarelse fra Hurley Burley
I’ve bought from Hurley Burley several times. The quality is always good and it’s well priced, but as well as this, they’re always very helpful and quick. I’ve ordered late on occasion and gone to collect - couldn’t have been more helpful. Great for personalised gifts as well.

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I have been ordering personalised gifts from Hurleyburley for a few years now so have had many items. I am absolutely delighted every time and the same again this time for gorgeous personalised St Christopher I have just received for my son. Thank you Hurleyburley 😊

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This is my second purchase and both times I’ve been really pleased. Pretty anklet at a reasonable price, nicely packaged and arrived swiftly

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I have used Hurley Burley for various gifts (including a few to myself!) over the past year. I love their products, speed of service and the prices are great value for money. A top end product well presented at a fair price.

Besvarelse fra Hurley Burley
5 star review ordered a few items and always a first class service will be ordering more in the future lovely items ideal gifts

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Lovely jewellery, great gift ideas and always quick delivery.

Besvarelse fra Hurley Burley
Excellent customer service and great all round experience.

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First found the company on Not on the high street but decided to check out their own website. My daughter wanted a gold necklace and had a paper chain bracelet from another brand, they had a necklace that matched perfectly. Also ordered us both some cute huggie earrings, we wear them everyday and they have not tarnished like other more expensive brands. Top quality, would recommend.

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The service, speed of delivery and quality are second to none! I have been shopping from them for years and they are my 'go-to' online store when it comes to finding a special gift.

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Lovely local company.. lots of affordable, fun items which make fab pressies. Many a time.. I have ordered and collected the items within a short period of time.. thank you Hurley Burley!

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I have placed many orders with HurleyBurley and have always been very happy. The jewellery is lovely, quick and free postage and always excellent customer service - I ordered a pair of earrings, one was faulty but a replacement pair was sent straight away. On another occasion I forgot to order gift boxes with my order so they posted them to me separately. Surprised by the negative reviews, as I only have good things to say!

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I have used Hurley Burley many times to buy special presents for family and friends. Their jewellery is beautiful and I love the packaging too!

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Brilliant friendly and fast communication and super speedy delivery. I highly recommend this professional company.

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I purchased a bracelet from Hurley burley and loved it so much that I bought a few more, to wear as a stack. Yesterday, I was devastated when it broke and messaged customer service with little hope that the issue would be resolved (due to the fact I bought the bracelet in December). Jack in the customer service department contacted me the next day, I was delighted that he was able to resolve my issue in a swift and professional manner. If the bracelet cannot be fixed then it will be replaced - during this difficult financial time it means a lot to not have to worry about replacing it (as I love it so much that I may have had to!). Thank you for a high level of customer service and a beautiful product - will definitely be buying more.

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My husband has ordered a necklace from you for his mum and asked for a C to be on the front in the Tiffany font. What you have sent is not the Tiffany font as seen in the photos and because it is rather curly it looks like an e! I am not really very happy with it considering it was much more expensive than others you see!
You are not answering your phones or emails! I have tried messaging you on Facebook and patiently await a response.
Thanks, Amy

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