Hurley Burley Anmeldelser 161

TrustScore 3 ud af 5

3,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

love love love everything I buy from Hurley Burley! Always my go-to for getting something a little more personal for someone, and any time I've had any questions or issues, the customer service team h... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Really pleased with my order - a gift for my sister's birthday - which arrived quickly and well packaged. The team were great at responding to a couple of questions I had around personalisation before... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Bought a pair of gold earrings only a month ago which have broken on removing from my ear! Contacted customer service to be told they wouldn't replace them as I have 'mishandled' them!! Absolutely ap... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I ordered 2 personalised clutch bags for my twin nieces' 18th birthdays. On the day of their birthday Hurley Burley said they could not provide the bags and cancelled the order. So no presents on time... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Smykkeforretning

Skrevet af virksomheden

Hurley Burley is a luxury jewellery and accessories company specialising in high quality products, beautifully personalised to create treasured bespoke gifts.


Kontaktoplysninger

3,2

Middel

TrustScore 3 ud af 5

161 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 62 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Excellent service

I ordered a personalised bracelet in large. I have another one the same. However the second one came up smaller and as I wanted to wear them together it meant they didnt sit comfortably on my wrist.
I contacted Hurley Burley who emailed a pre paid label. I sent the bracelet to them and it was rectified and returned to me within 3 or 4 days. Excellent, efficient and friendly service as always. Cant praise the team enough. Well done guys!

24. juli 2023
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Hi,

Thank you for your kind review, I'm glad we were able to help you on this occasion to resolve your issue!

All the best,
Jack

Hurleyburley

Bedømt til 5 ud af 5 stjerner

Great Value, Great Experience

I've bought multiple gifts for relatives from Hurleyburley, they offer collection or delivery and have always been really prompt and helpful with both, and answer any questions in a quick and courteous manner! The jewellers do great work and the customer service team do a fantastic job as well.

19. juli 2023
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Hello,

Thank you very much for your kind review, we're happy to hear you've received such good service in the past, and we hope you keep us in mind in future for all your gifting needs!

All the best,
Jack

Hurleyburley

Bedømt til 5 ud af 5 stjerner

70th Birthday present

I ordered a bracelet for my friends 70th
Birthday. I am sometimes dubious about ordering things on line, especially as it was engraved. It arrived after only a few days….. it was absolutely beautiful 😍 exactly like the picture, and the engraving was spot on, I know she will love it!

After I ordered the bracelet, I had a query regarding the payment. I emailed them and had an immediate reply, and problem fixed!…. Thank you Jack

I will certainly be using this company again. Highly recommend for professional, efficient, and friendly service! ☺️

27. juli 2023
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Hello,

Thanks very much for your kind review, I'm glad you were satisfied with your order and am happy to hear we were able to help with your queries!

All the best,
Jack

Hurleyburley

Bedømt til 5 ud af 5 stjerner

Great Service

I bought a leather notebook and had it embossed for my brother's birthday. This was all a bit last minute on my part but fortunately Hurleyburley delivered on their promised turn around time. My brother was delighted with the present.

19. juli 2023
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Hello,

Thank you very much for your kind review, we're happy to hear you were satisfied with your order, and we hope you keep us in mind in future for all your gifting needs!

All the best,
Jack

Hurleyburley

Bedømt til 5 ud af 5 stjerner

Beautiful, well priced and super speedy

Beautiful and reasonably priced necklace. I had a couple of questions and customer services came back to me in 30 mins and were super helpful. I bought it for myself, but it came beautifully packaged and arrived the next day. Fantastic service all round, will definitely use again.

26. juli 2023
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Hello,

Thanks so much for your kind review, I'm happy to hear we were able to help with your order and hope you get a lot of enjoyment out of it!

All the best,
Jack

Hurleyburley

Bedømt til 5 ud af 5 stjerner

Excellent customer service and lovely products

I’ve bought from Hurley Burley several times. The quality is always good and it’s well priced, but as well as this, they’re always very helpful and quick. I’ve ordered late on occasion and gone to collect - couldn’t have been more helpful. Great for personalised gifts as well.

14. juli 2023
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Hello,

Thank you very much for your kind review, we're happy to hear you've received such good service in the past, and we hope you keep us in mind in future for all your gifting needs!

All the best,
Jack

Hurleyburley

Bedømt til 5 ud af 5 stjerner

Personalised gifts…

I have been ordering personalised gifts from Hurleyburley for a few years now so have had many items. I am absolutely delighted every time and the same again this time for gorgeous personalised St Christopher I have just received for my son. Thank you Hurleyburley 😊

19. juli 2023
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Hello,

Thanks so much for your kind review, I'm very happy to hear you were satisfied with the service you've received and your experience shopping with us!

All the best,
Jack

Hurleyburley

Bedømt til 5 ud af 5 stjerner

Nice product, reasonable price, Swift delivery

This is my second purchase and both times I’ve been really pleased. Pretty anklet at a reasonable price, nicely packaged and arrived swiftly

7. juli 2023
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Hello,

Thanks so much for your kind review, I'm very happy to hear you were satisfied with the service you've received and your experience shopping with us!

All the best,
Jack

Hurleyburley

Bedømt til 5 ud af 5 stjerner

My Love For Hurley Burley

I have used Hurley Burley for various gifts (including a few to myself!) over the past year. I love their products, speed of service and the prices are great value for money. A top end product well presented at a fair price.

18. juli 2023
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Hello,

Thanks so much for your kind review, I'm very happy to hear you were satisfied with the service you've received and your experience shopping with us!

All the best,
Jack

Hurleyburley

Bedømt til 5 ud af 5 stjerner

5 star review ordered a few items and…

5 star review ordered a few items and always a first class service will be ordering more in the future lovely items ideal gifts

4. marts 2023
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Hello,

Thanks so much for your kind review, I'm very happy to hear you were satisfied with the service you've received and your experience shopping with us!

All the best,
Jack

Hurleyburley

Bedømt til 5 ud af 5 stjerner

Lovely jewellery

Lovely jewellery, great gift ideas and always quick delivery.

7. juni 2023
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Hello,

Thanks so much for your kind review, I'm very happy to hear you were satisfied with the service you've received and your experience shopping with us!

All the best,
Jack

Hurleyburley

Bedømt til 5 ud af 5 stjerner

Excellent customer service and great…

Excellent customer service and great all round experience.

17. juni 2023
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Hello,

Thanks so much for your kind review, I'm very happy to hear you were satisfied with the service you've received and your experience shopping with us!

All the best,
Jack

Hurleyburley

Bedømt til 5 ud af 5 stjerner

Great jewellery find

First found the company on Not on the high street but decided to check out their own website. My daughter wanted a gold necklace and had a paper chain bracelet from another brand, they had a necklace that matched perfectly. Also ordered us both some cute huggie earrings, we wear them everyday and they have not tarnished like other more expensive brands. Top quality, would recommend.

17. december 2022
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Hello,

Thanks so much for your kind review, I'm very happy to hear you were satisfied with the service you've received and your experience shopping with us!

All the best,
Jack

Hurleyburley

Bedømt til 5 ud af 5 stjerner

Top-class, once again.

The service, speed of delivery and quality are second to none! I have been shopping from them for years and they are my 'go-to' online store when it comes to finding a special gift.

17. juli 2023
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Hello,

Thanks so much for your kind review, I'm very happy to hear you were satisfied with the service you've received and your experience shopping with us!

All the best,
Jack

Hurleyburley

Bedømt til 5 ud af 5 stjerner

Lovely, affordable fun pressies 🤩

Lovely local company.. lots of affordable, fun items which make fab pressies. Many a time.. I have ordered and collected the items within a short period of time.. thank you Hurley Burley!

17. juli 2023
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Hello,

Thanks so much for your kind review, I'm very happy to hear you were satisfied with the service you've received and your experience shopping with us!

All the best,
Jack

Hurleyburley

Bedømt til 5 ud af 5 stjerner

Lovely jewellery, great customer service

I have placed many orders with HurleyBurley and have always been very happy. The jewellery is lovely, quick and free postage and always excellent customer service - I ordered a pair of earrings, one was faulty but a replacement pair was sent straight away. On another occasion I forgot to order gift boxes with my order so they posted them to me separately. Surprised by the negative reviews, as I only have good things to say!

10. juli 2023
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Hello,

Thanks so much for your kind review, I'm very happy to hear you were satisfied with the service you've received and your experience shopping with us!

All the best,
Jack

Hurleyburley

Bedømt til 5 ud af 5 stjerner

I have used Hurley Burley many times to…

I have used Hurley Burley many times to buy special presents for family and friends. Their jewellery is beautiful and I love the packaging too!

17. juli 2023
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Hello,

Thanks so much for your kind review, I'm very happy to hear you were satisfied with the service you've received and your experience shopping with us!

All the best,
Jack

Hurleyburley

Bedømt til 5 ud af 5 stjerner

Brilliant friendly and fast…

Brilliant friendly and fast communication and super speedy delivery. I highly recommend this professional company.

7. juli 2023
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Hello,

Thanks so much for your kind review, we really appreciate the feedback! I hope you're very happy with your order, and if you have any questions in future please don't hesitate to contact us.

All the best,
Jack

Hurleyburley

Bedømt til 5 ud af 5 stjerner

Thank you Jack!

I purchased a bracelet from Hurley burley and loved it so much that I bought a few more, to wear as a stack. Yesterday, I was devastated when it broke and messaged customer service with little hope that the issue would be resolved (due to the fact I bought the bracelet in December). Jack in the customer service department contacted me the next day, I was delighted that he was able to resolve my issue in a swift and professional manner. If the bracelet cannot be fixed then it will be replaced - during this difficult financial time it means a lot to not have to worry about replacing it (as I love it so much that I may have had to!). Thank you for a high level of customer service and a beautiful product - will definitely be buying more.

20. juni 2023
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Hello,

Thanks so much for your kind review, we really appreciate the feedback! I hope you're very happy with your order, and if you have any questions in future please don't hesitate to contact us.

All the best,
Jack

Hurleyburley

Bedømt til 1 ud af 5 stjerner

My husband has ordered a necklace from…

My husband has ordered a necklace from you for his mum and asked for a C to be on the front in the Tiffany font. What you have sent is not the Tiffany font as seen in the photos and because it is rather curly it looks like an e! I am not really very happy with it considering it was much more expensive than others you see!

You are not answering your phones or emails! I have tried messaging you on Facebook and patiently await a response.

Thanks, Amy

13. juni 2023
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Hello,

Thank you for your feedback, I'm sorry for the issues with your order. We've checked our incoming calls and emails and haven't managed to find any correspondence, if you'd prefer you can email us against your order number at info@hurleyburley.com and we can help further.

Kind regards,
Jack

Hurleyburley

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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