Hurley Burley Anmeldelser 161

TrustScore 3 ud af 5

3,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

love love love everything I buy from Hurley Burley! Always my go-to for getting something a little more personal for someone, and any time I've had any questions or issues, the customer service team h... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Really pleased with my order - a gift for my sister's birthday - which arrived quickly and well packaged. The team were great at responding to a couple of questions I had around personalisation before... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Bought a pair of gold earrings only a month ago which have broken on removing from my ear! Contacted customer service to be told they wouldn't replace them as I have 'mishandled' them!! Absolutely ap... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I ordered 2 personalised clutch bags for my twin nieces' 18th birthdays. On the day of their birthday Hurley Burley said they could not provide the bags and cancelled the order. So no presents on time... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Smykkeforretning

Skrevet af virksomheden

Hurley Burley is a luxury jewellery and accessories company specialising in high quality products, beautifully personalised to create treasured bespoke gifts.


Kontaktoplysninger

3,2

Middel

TrustScore 3 ud af 5

161 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 62 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

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Bedømt til 2 ud af 5 stjerner

This company sells overpriced rubbish

This company sells very overpriced but cheap clothing. The description for a jumper said cotton but what arrived was pure polyester. The sizing is also totally wrong. I could have bought this on a rubbish site like Temu for 1/6th of the price.
Absolute rubbish at high prices.
Reply - who is this then?
Hurly-Burly.com.au ?
That's where I made my purchase.
I would have shown the receipt but I can't add an attachment. So show me there's 2 different companies with the same name and I'll move my review.

9. juni 2026
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Hello,

We're Hurleyburley - The jewellery and gifting company! Could we respectfully ask you to remove this review from our page?

Kind regards,
HurleyBurley

Bedømt til 5 ud af 5 stjerner

Absolutely love my personalised Bracelet!

Absolutely love my personalised bracelet! The quality is amazing, and the personalisation was exactly how I wanted it. It feels really premium and makes such a thoughtful gift too. Delivery was quick, and the customer service was excellent throughout. I’ll definitely be ordering again - highly recommend!

21. maj 2026
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Thank you so much for your wonderful review!

We are absolutely thrilled to hear that you love your personalised bracelet and that you were happy with the quality and our customer service. It is great to know that the personalisation met your expectations and that you found the delivery to be quick.

We truly appreciate your recommendation and look forward to welcoming you back for another order in the future.

Bedømt til 5 ud af 5 stjerner

Really pleased with my order

Really pleased with my order - a gift for my sister's birthday - which arrived quickly and well packaged. The team were great at responding to a couple of questions I had around personalisation before I placed the order too. Thank you!

20. maj 2026
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Thank you for your review

We are happy to hear you were really pleased with your order. It is great to know our team could assist with your personalisation questions prior to your purchase. Your recommendation means a lot to us, and we look forward to your next order.

Bedømt til 1 ud af 5 stjerner

Let me down

I ordered 2 personalised clutch bags for my twin nieces' 18th birthdays. On the day of their birthday Hurley Burley said they could not provide the bags and cancelled the order. So no presents on time for their birthday. Will never use this company again.

8. maj 2026
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Hello,

We’re very sorry for the frustration caused and sincerely apologise for the experience. We strive to let customers know about their orders as soon as possible. If you would like us to look into this please email us to investigate this further.

Kind regards,
Hurley Burley
info@hurleyburley.com

Bedømt til 5 ud af 5 stjerner

top quality

love love love everything I buy from Hurley Burley! Always my go-to for getting something a little more personal for someone, and any time I've had any questions or issues, the customer service team have been ace. Speedy delivery and great jewellery :)

1. maj 2026
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Thank you so much for your kind words!

We are thrilled to be your go-to for personalised gifts and are happy to hear our team and speedy delivery met your expectations. Your continued support means the world to us, and we look forward to helping you find something special again soon.

Bedømt til 5 ud af 5 stjerner

Bought a lovely personalised bookmark…

Bought a lovely personalised bookmark for my Daughter. Came super quick and packaged lovely. Highly recommend the brand for gift giving.

13. maj 2026
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Hello,

Thank you so much for your lovely review.
We’re pleased to hear you're happy with our bookmark and our services. We really appreciate you taking the time to share your experiences.

Kind regards,
Hurley Burley
info@hurleyburley.com

Bedømt til 5 ud af 5 stjerner

Gorgeous Bracelet, amazing customer service

I got a bracelet for my birthday. I couldn't be happier! Beautiful piece, amazing customer service. I will definitely buy few more !

30. marts 2026
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Hello,

Thank you so much for your wonderful review.
We’re pleased to hear you're happy with our bracelet and our services. We really appreciate you taking the time to share your experiences.

Kind regards,
Hurley Burley
info@hurleyburley.com

Bedømt til 1 ud af 5 stjerner

Bought a pair of gold earrings only a…

Bought a pair of gold earrings only a month ago which have broken on removing from my ear! Contacted customer service to be told they wouldn't replace them as I have 'mishandled' them!!
Absolutely appalling, will definitely not be using them again!....stay clear unless you aren't going to wear the jewellery!

20. marts 2026
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Hello,

We’re very sorry for the frustration caused and sincerely apologise for the experience. To help us resolve this promptly, please reply to the email we've sent at your earliest convenience so we can assist you further.

Kind regards,
Hurley Burley
info@hurleyburley.com

Bedømt til 5 ud af 5 stjerner

Great Service

Exceptional service and a high quality necklace I recently brought.

21. januar 2026
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Hello,

Thank you so much for your lovely review.
We’re thrilled to hear you're delighted with our necklace and our services. We really appreciate you taking the time to leave your feedback.

Kind regards,
Hurley Burley
info@hurleyburley.com

Bedømt til 5 ud af 5 stjerner

Lovely bracelet with a lovely…

Lovely bracelet with a lovely engraving, very positive experience!

9. marts 2026
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Hello,

Thank you so much for your wonderful review.
We’re pleased to hear you're happy with our bracelet and our services. We really appreciate you taking the time to share your experiences.

Kind regards,
Hurley Burley
info@hurleyburley.com

Bedømt til 1 ud af 5 stjerner

Current rip off...initial pricing…

Current rip off...initial pricing increase to rip people off on Mothers Day.. still more expensive than original price with an apparent 20% off...absolute obvious con! Not worth the money...

26. februar 2026
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Hi Amanda, Thank you for getting in touch. Unfortunately, at the moment, the prices of gold and silver have been dramatically increasing - this is a global change, not unique to our business. We review our jewellery prices daily and have to update them accordingly but we can assure you that our Mother's Day Sale was planned long in advance with no intention of deceiving customers. Rather, we wanted to offer customers the opportunity to get 20% off all non-sale products across our site ahead of Mother's Day! Once again, we can only apologise for the timing and if you'd like to email us at info@hurleyburley.com, we would be happy to explain further or discuss the specific product you were looking at. All the very best, the Hurley Burley team

Bedømt til 1 ud af 5 stjerner

Want engraving? Go elsewhere & get it done properly.

Ordered my daughter a necklace & bracelet for her birthday, both with engraving. The bracelet never arrived and I had to message to get it sent.
The items themselves are fine but the “engraving” if you can call it that is shocking and unrecognisable.
It’s that small there is no point in getting it engraved at all. Nothing like the promotional picture, so if that is what you are basing your order off, don’t bother. I have been emailing the company since the 11th Feb, every picture I send of the necklace they state they can’t see the engraving so need another picture. I have explained over and over again that is my point, the engraving is that ridiculously small that you can’t see it!!
If you want engraved items of jewellery, honestly go elsewhere and have it done properly. It’s not worth the hassle from this place. I will be doing a charge back on my bank after getting nowhere with customer service.

11. februar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Cheap and poor qualify

Ordered an item of jewellery, it arrived and the box it was boxed in was cheap and broken, the jewellery itself was poor quality and deformed. Would never order from here again.

2. februar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I cannot give it a zero

I cannot give it a zero. I have never been so disgusted in all my life. I bought a bracelet with a locket on it as a memorial to my mother. I have had the bracelet for a month. In the bracelet was a small lock of my mother's hair so that I could keep her close to me. Losing my mother last year is devastating and grief is hard. The bracelet links have come loose due to faulty soldering. I contacted yourselves about this and was told it was my fault that the links had come loose, also that the warranty does not cover list items. The locket is lost due to por workmanship, it would not be gone if the links had been soldered properly. My grief is inconsolably and my heart aches so much. My link to my mother has gone, and according to your customer service it is my fault!

20. februar 2026
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Hello,

We are truly sorry for the distress this situation has caused and sincerely apologise for your loss and the difficulties with the bracelet. We have never had this issue with this style, as the bracelets are usually very sturdy, but we completely understand your disappointment. While our warranty does not cover lost items, we’re glad this matter has now been resolved and hope you find some comfort.

Kind regards,
Hurley Burley
info@hurleyburley.com

Bedømt til 1 ud af 5 stjerner

My partner recently bought me a ring…

My partner recently bought me a ring for Christmas with custom engraving. It arrived with some scratches and it didn’t look like it was in mint condition. Disappointed as we were, we then reported the issue to their customer service team.

They told us that the marks could easily be removed with a polishing cloth and then sent the ring back to us. The second time around didn’t really change much to be honest but I was happy to accept the few marks.

Since we received it back in January, I haven’t worn it once. After checking the box today, the metal was all discoloured and looked rather cheap. I must reiterate that I wore the ring for a few minutes when it was first gifted to me at Christmas (2025) and haven’t worn it since.

I’ve submitted a complaint and requesting a full refund as this isn’t good enough really. My partner paid for a quality ring but this is far from acceptable.

14. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Really happy with my purchase

Lovely jewellery and really great service. The piece was even nicer in real life and arrived quickly in cute packaging.
Super happy with it and would definitely recommend Hurley Burley!

31. januar 2026
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Hello,

Thank you for your wonderful review. We’re so pleased to hear you’re happy with your recent order and our services. Your comments mean a lot to us, and we really appreciate you sharing your experience.

Kind regards,
Hurley Burley
info@hurleyburley.com

Bedømt til 5 ud af 5 stjerner

Very happy Hurley Burley customer

I have recently discovered Hurley Burley through Facebook adds and I treated myself to the 9ct gold T-bar necklace and 9ct gold square tube earrings and I couldn’t be happier with my purchase. The quality is excellent and jewellery is absolutely beautiful. Both pieces feel well-made, solid, and elegant.

My order arrived super fast and it was very securely packed.

I highly recommend Hurley Burley for anyone looking for high-quality gold jewellery.

12. januar 2026
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Hello,

We’re delighted to hear how pleased you are with your T-bar necklace and square tube earrings! It’s wonderful that our overall services met your expectations. Thank you for recommending Hurley Burley. We really appreciate you sharing your experience.

Kind regards,
Hurley Burley
info@hurleyburley.com

Bedømt til 5 ud af 5 stjerner

A personalised necklace in 2 days!

Amazing to get a personalised necklace in just 2 days! Lovely packging too. Highly recommend!

28. januar 2026
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Hello,

Thank you for your wonderful review. We’re so pleased to hear you are happy with the personalised necklace and its lovely packaging. Your recommendation means a lot to us, and we really appreciate you taking the time to share your experience.

Kind regards,
Hurley Burley
info@hurleyburley.com

Bedømt til 5 ud af 5 stjerner

Love it

Fantastic experience from start to finish. Great quality products, clear communication, and fast delivery. Everything arrived exactly as described. Would definitely recommend and will be ordering again. Thanks ! Gloria

19. december 2025
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Hello,

Thank you for your lovely review. We’re so pleased to hear our overall services met your expectations. Your recommendation means a lot to us, and we really appreciate you taking the time to share your feedback.

Kind regards,
Hurley Burley
info@hurleyburley.com

Bedømt til 1 ud af 5 stjerner

V disappointed with earrings

I bought a pair of stud earrings online. They are ludicrously small. The website photo gives no indication of size. I have emailed to ask how I may return them and get back my payment, but have had no reply or acknowledgment of my request.

17. december 2025
Uopfordret anmeldelse
Hurley Burley-logo

Besvarelse fra Hurley Burley

Hello Pam

Thank you for your review. The product name itself says these are tiny earrings, and the description mentions the size of these earrings.

We have also checked all our platforms, and we haven't heard anything from you about this. Please feel free to call us or message us from the platform you have ordered so we can resolve this.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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