My Hubble Connected product had issue from the start. Monitor will not pair with cameras. HC states they have live CHAT durng a short period in the am - no such chat availble (tried several days to... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We really love the portability and versatility of this system. We use it when traveling and at home and it is seamless between Wi-Fi and non-Wi-Fi connection. The only dislike we have is the short bat... Se mere
Cameras worked great intill my subscription expired after moving into a new house. I googled and trouble shot all the remedys to reconnect them (obviously resubscribed subscription) and nothing... ive... Se mere
The monitor volume is way too low even when turned up all the way. It’s constantly going offline (all other devices in house stay connected so WiFi not the issue), app always says camera is offline ev... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Whether the first smile, first laugh, first step, or the first day of school, Hubble Connected is always here to make sure you never miss a beat. Providing comfort, care, education and entertainment to your new family, and allowing you to enjoy the beautiful journey of parenthood. With Hubble Connected and your smart camera, you can stay close to what matters most.
Kontaktoplysninger
8720 Castle Creek Parkway E Drive Suite 131, 46250, Indianapolis, USA
- support@hubbleconnected.com
- hubbleconnected.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
My camera has stopped working twice…
My camera has stopped working twice now. This time it is out of warranty so I have to buy a new one... my last camera pretty much stopped working right at the end of the warranty
Nice camera, some annoyances
The camera quality is great, but wifi connection to the cameras is unstable, and most annoying is an ultra high-pitched beep (quite loud) that randomly emits from the monitor, perhaps 1-2x daily. Can't figure out what is causing it or how to stop it.
Great camera
Great camera we love it although I wish it came with something to hang it on
My experience for the last 3 months
The camera picture is clear and it warns me if noice is picked up too so it helps me have piece of mind about if my little one is awake or making noises. I enjoy the talking through the mic part too. If I'm in the middle of something I can hit the button and talk through it to ease the little one. Only thing that does get me is price wise but it's not over doing. It's on the high side but we make it work so we always know our little one is asleep and safe in bed while we are cleaning or having to tend to the siblings
Does what it's supposed too
Works well for my baby could use some…
Works well for my baby could use some updates but I definitely prefer this one over the others
My Hubble monitor is great
My Hubble monitor proves to be an invaluable part of being a parent. I can tell that the team that supports the software works tirelessly for everybody. The settings and components work very well to customize our needs. I've used it for the past 5 months, almost flawlessly.
I love that whenever I'm concerned…
I love that whenever I'm concerned about my child I can just pop in and look at the camera and see that he's doing well. I also love the lullaby's and I especially LOVE the nightlight feature it has. It is an all round great product and I recommend if anyone needs a camera for the nursery or just in general. Get you a Hubble connect camera!!
This is the best baby monitor good…
This is the best baby monitor good sound. The mic is a little slow. But it's over the best one I've ever had.
Unfit for purpose
We purchased a Hubble Nursery Select View baby monitor which we have been using for about 2 months. Any time that we unplugged and moved the camera, the connection between the units would be lost and a lot of time had to be spent fiddling with the pairing function to get the monitor working again. However after the most recent attempt at moving the camera the pairing function has been lost altogether, after several hours of trying. The monitor will no longer connect to the camera and we are left without a way to monitor our baby. Useless!
Horrendous company & faulty products
Horrendous company. Received the Nursery Pal package as a gift. The camera and monitor initially worked fine but the connection to the app has always been abysmal. Constantly disconnected even though the parent unit was connected and working. Only advice received was to reset it. This makes no difference. We were annoyed but just used the parent unit. Six months after the purchase the unit became unresponsive too so now we have no way to monitor our baby. Contacted hubble who initially assumed we'd purchased through a third party and said they wouldn't help. We then sent the receipt showing the purchase was directly from them which they couldn't dispute and agreed to send a replacement. That was six weeks ago and we've been fobbed off ever since. They have no other means of contact which is a red flag in itself. Awful company with faulty products. Avoid at all costs!
Wish I could give them a zero
Wish I could give them a zero. I received their Nursery Pal Cloud at my baby shower and once everything was set up in the room I wanted to set up the camera. But to my surprise the camera would not connect. I tried to connecting it to the Parent Unit and the App but nothing. I reset it and did everything that was recommended. I emailed customer support to see if they had something else to try and everything they suggested I already did. I asked for a refund and to ship the product back since it was defected as it was never used and it came this way. They responded with well since you did not buy it from our site and it is passed the 14 days we are unable to give you a refund. I asked for a refund because all of their products are sold out. I am not waiting months for a new product when I need a new one like yesterday. They are very rude and they emailed me back at 2am not very professional. If you are going to sell a product you need to make sure that it works and if it is defective that you are able to take the return or exchange it. Poor product and not standing by their warranty.
no sirve siempre se va la señal
no sirve siempre se va la señal
Love the app simple and the feelings of…
Love the app simple and the feelings of knowing everything is safe
I love it I thought it was too…
I love it I thought it was too complicated to hook up and it took less than 5 minutes and I am loving it I would definitely recommend it to my family and friends
I wish I had know this app from day 1
I wish I had know this app from day 1 - when I was writing on paper every single feed side and timing!
Easy to use and accurate
Good camra it work so good
If I could give zero stars I would!!!!!!
If I could give zero stars I would. First off, they don’t have a phone number to call when you’re experiencing issues. Just a sorry excuse for customer service email that they can’t even reply to. Next, instead of offering a FREE replacement they want you to purchase a new one. I already wasted money on one faulty camera, why would I waste more??
We haven’t even had our camera for a year it’s caused nothing but frustration and disappointment for our family.
DO NOT BUY FROM THIS COMPANY.
AVOID AT ALL COST! TAKE YOUR MONEY EVEN WITH NO SERVICE!
Absolutely horrendous!!! STAY AWAY!
AVOID AT ALL COST! TAKE YOUR MONEY AND WILL NOT REFUND YOU EVEN WHEN YOUR NOT USING THE SERVICE!
Cancelled my subscription by email as I couldn’t remember how to log in, never received another email from them until they just took my money, I said I do not own the cameras any more so can’t use the service and I cancelled via email. They will not refund me and deny having had any emails from me. So they have not supplied any service yet taken a years money that they refuse to return! THEFT! I WILL NOW BE GOING THROUGH BANK AND OMBUDSMAN TO GET MONEY RETURNED.
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