My Hubble Connected product had issue from the start. Monitor will not pair with cameras. HC states they have live CHAT durng a short period in the am - no such chat availble (tried several days to... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We really love the portability and versatility of this system. We use it when traveling and at home and it is seamless between Wi-Fi and non-Wi-Fi connection. The only dislike we have is the short bat... Se mere
Cameras worked great intill my subscription expired after moving into a new house. I googled and trouble shot all the remedys to reconnect them (obviously resubscribed subscription) and nothing... ive... Se mere
The monitor volume is way too low even when turned up all the way. It’s constantly going offline (all other devices in house stay connected so WiFi not the issue), app always says camera is offline ev... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Whether the first smile, first laugh, first step, or the first day of school, Hubble Connected is always here to make sure you never miss a beat. Providing comfort, care, education and entertainment to your new family, and allowing you to enjoy the beautiful journey of parenthood. With Hubble Connected and your smart camera, you can stay close to what matters most.
Kontaktoplysninger
8720 Castle Creek Parkway E Drive Suite 131, 46250, Indianapolis, USA
- support@hubbleconnected.com
- hubbleconnected.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
super bad experience
super bad experience. camera keeps disconnecting, terrible lag between reality and streaming video or audio. more or obligated to get a premium account to share with several users, but super unfriendly and complicated accounts management. if you ho on weekends or holidays with the camera, you have to do the entire setup all over again as you have wipe out the existing setup. overall i strongly regret buying these products (i have 2). stay away from it!!!
Customer support is MIA
Product did not work and the only customer service option is email. No response from the company yet and it's been 3 days and 3 emails. Very disappointed. Will be returning and will not recommend.
One thing I felt in love with this cam…
One thing I felt in love with this cam is that it gives you the person or thing that moved.. instead of just letting me know activity happend and I watch the video first and also it resumes all activity in less then 2 minutes
My camera was having issues connecting
My camera was having issues connecting. Hubble support was able to help with a replacement, after finding out the issue. Their customer service was great and quick to respond!
Honestly would never recommend this…
Honestly would never recommend this system to anyone. Just bad design, bad support, faulty equipment, lack of options, you pay this huge premium and the product is just garbage.
hubble review
I LOVE THIS NEW HOME CAMERA GREAT VIEWS ND 360 DEGREE TURNS IMA GO BUY ANOTHER ONE. THANK YOU GUYS I AM HIGHLY SATISFIED WITH THIS PRODUCT 10/10
Worst camera on market
Really bad quality app no longer gives notifications, monitor it’s self stopped working about 4 months in. Wouldn’t recommend
Absolutely awful
Absolutely awful
It barely ever connects properly to the app and freezes on the parent monitor. It will stop playing white noise in the middle of the night leading to baby waking up. The battery on the parent unit doesn’t even last a 3 hour nap without running out and needing charging. Contact the manufacturer and get no response.
Worst purchase ever
Worst purchase ever, would not recommend to anyone, purchased item before baby was born as most people do, have use for 4 months have found the camera has bad delays and now the the monitor won’t switch on, contacted Hubble and got the reply it’s out of warranty and maybe try changing the battery, great help. So there customer support is as good as the product.
Really disappointed in this camera and…
Really disappointed in this camera and the fact that they apparently don’t accept returns unless you don’t use it and it’s unopened. None of the premium features work which I have to pay for, the camera doesn’t track movement well and the way they have it set up, my toddler can unplug it and chew on the wire. Waste of money.
Purchased the baby monitor and stopped…
Purchased the baby monitor and stopped working within a month, got in touch with customer service and they wouldn’t give a refund but promised to send another one next day, 3 weeks in and still have not received the replacement, contacted customer service but they keep saying “we are working on it”. Terrible service
The Hubble Eclipse+, a calming companion, for Sure !
The Hubble Eclipse+ has been surprisingly useful for our 3-month-old. The variety of soothing sounds, particularly the rain sound and lullabies, are very relaxing and settle him down – and me too! The night light can change colors or stay a solid color, perfect for night feeds, and the audio monitoring provides peace of mind. Setup was straightforward, no problems at all. Portability is a plus, and the sound quality is good. Despite some reported issues in the reviews, our experience has been very positive. My baby responds well to it, and it's become a winner for us. Very happy with my purchase!
Camera and baby monitor work well
Camera and baby monitor work well, run smoothly, without much trouble. Maintenance/security/updates/communication on the companies side is done efficient. Unlike others I don’t worry about down time and knowing customer service replies fast and resolves issues fast i can stress less.
Terrible camera do not purchase
Terrible camera do not purchase! Expensive and waste of money! Keeps blacking out, poor connectivity sometimes doesn't work at all! Do not buy! Safety hazard for any child!
La caméra se déconnecte toujours
La caméra se déconnecte toujours, bug alors que le wifi est excellent.
Pas sécuritaire car on ne peut pas surveiller si son bébé est ok.
Can't hook it up
Can't hook it up. Trying everything. It gets to step 2 I put password in and nothing. Just sits there. Don't show or say anything.
Avoid at all costs
This has got to be the worst company I have ever dealt with in my life, my Hubble was faulty on opening. the process of trying to get a replacement has now taken a month and still no replacement has even been sent out yet, I would avoid this company at all costs as customer service is disgraceful. I have been emailing asking where my replacement is as what we purchased ensures my son is still breathing…. We haven’t been able to do this for the first month of his life as the process has been a joke.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








