HS Direct Anmeldelser 

795
•
TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Fantastic service. From start to finish. Got my health and safety full package from them and they helped get me my construction line accreditation

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Used HS Direct to obtain a risk assessment template. After completing my order, the template wasn’t amendable on my device so I moved in a different direction. The rating is due to the ongoing har... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Super efficient from start to finish. We have recently obtained our SMAS through HS Direct as well as using them as our Health & Safety providers for the last several years. We felt thoroughly support... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Joanne Grain Made the whole process of gaining smas pro so smooth always at hand when needed She is a credit to HSDirect And all the different members of the team are always helpful Credit to... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Business to business-service

Skrevet af virksomheden

HS Direct | for Method Statement templates and help, Health and Safety, Method Statements, Risk Assessments, Health and Safety, working method, Risk Statements


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

795 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 93 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(795)

92 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Daniel Moore at HS Direct provided…

Daniel Moore at HS Direct provided excellent support for our health and safety needs. He's knowledgeable, responsive, and made a real difference.

27. marts 2025
Uopfordret anmeldelse
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Besvarelse fra HS Direct

Hi Tommy,

Thank you very much for your 5* review, we really appreciate your feedback and will pass your kind words on to Daniel.

Best wishes,
The HS Direct Team

Bedømt til 5 ud af 5 stjerner

Such an easy process

Such an easy process, lady I dealt with was amazing!

26. marts 2025
Uopfordret anmeldelse
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Besvarelse fra HS Direct

Hi Michelle,

Thank you for your 5* review – we really appreciate your support!

Best wishes,
The HS Direct Team

Bedømt til 5 ud af 5 stjerner

Marc was brilliant and explained…

Marc was brilliant and explained everything with ease.

24. marts 2025
Uopfordret anmeldelse
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Besvarelse fra HS Direct

Hi Sean,

Thank you for your feedback! I will pass your kind words onto Marc.

Best wishes,
The HS Direct Team

Bedømt til 5 ud af 5 stjerner

Marc was absolutely brilliant

Marc was absolutely brilliant, I had to reschedule due to commitments but he was happy to work around what I had to do.
He explained everything in great detail and really showed off just how good the system is for small business owners like myself.
That said, whether I am a small business or a big one the services provided are absolutely incredible!
On top of that marc was really down to earth and informal, there’s nothing worse than feeling like your in a classroom. Today felt like I was chatting with a mate and just going over everything we needed to.

If you are reading this, thank you :)

25. marts 2025
Uopfordret anmeldelse
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Besvarelse fra HS Direct

Hi Cornell,

Thank you for sharing your experience with us, we're so glad to be by your side and to hear that Marc is so helpful. Many thanks for your 5* feedback!

Best wishes,
The HS Direct Team

Bedømt til 5 ud af 5 stjerner

HS Direct and Daniel Moore have been great

I have been using the system now for a few weeks and it is so much better than our previous one. The automations make keeping track of our subcontractors so easy. Daniel Moore has been great! Always on hand with any queries I have, getting back to me within 10 minutes each time!

25. marts 2025
Uopfordret anmeldelse
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Besvarelse fra HS Direct

Hi Amy,

We're grateful for your 5* review! Hearing that Daniel was so supportive really means a lot, thank you for sharing your experience.

Best wishes,
The HS Direct Team

Bedømt til 5 ud af 5 stjerner

Marc helped us to navigate the risk…

Marc helped us to navigate the risk assessments and method statements. He has great patience, thank you

14. marts 2025
Uopfordret anmeldelse
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Besvarelse fra HS Direct

Hi Paul,

Thank you very much for your 5* review, we really appreciate your feedback and will pass your kind words on to Marc.

Best wishes,
The HS Direct Team

Bedømt til 1 ud af 5 stjerner

Service cost

I've got my documents quickly but was shocked at the cost! I paid almost £400 for two documents! This was quite frustrating for me as a small business owner at the beginning of my journey. I would not recommend this company.

11. marts 2025
Uopfordret anmeldelse
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Besvarelse fra HS Direct

Hi Yuliia,

Thank you for your feedback. We’re glad to hear you received your documents quickly, as we strive to provide an efficient service.

We always ensure full transparency regarding our pricing, and our team discussed the costings with you across multiple calls before proceeding. Our services are tailored to meet individual business needs, and our pricing reflects the quality, compliance, and support we provide.

We’re sorry to hear that you feel frustrated, and we’d be happy to discuss this further if you have any concerns. Please feel free to reach out to our team at Salesupport@hsdirect.co.uk.

Many thanks,

The HS Direct Team

Bedømt til 5 ud af 5 stjerner

Walkthrough for platform

Walkthrough for platform, on time, easy & simple to understand. Hadn't used RAMS for a few years, Gary at HS made it really easy to get my head round it & navigate portal. Was dreading having to fill in & print everything off, just a case of ticking the box that's relevant to you & adding it, can then be simply emailed over to client. Awesome!

19. marts 2025
Uopfordret anmeldelse
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Besvarelse fra HS Direct

Hi Grant,

Thank you for taking the time to leave your lovely feedback about Gary, we'll make sure to pass this on to them. We're so glad to hear they’ve been able to assist you!

Best wishes,
The HS Direct Team

Bedømt til 5 ud af 5 stjerner

Great experience from start to finish

Great experience from start to finish. With this being my first time using the service and not really knowing what I was needing to ask ect, Amelia made the whole process from start to finish very straightforward and kept me updated with any changes throughout. Would definitely recommend.

17. marts 2025
Uopfordret anmeldelse
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Besvarelse fra HS Direct

Good Afternoon,

Thank you for sharing your experience with us, we're so glad to be by your side and to hear that Amelia is so helpful. Many thanks for your 5* feedback!

Best wishes,
The HS Direct Team

Bedømt til 5 ud af 5 stjerner

I spoke with Marc Taylor today and he…

I spoke with Marc Taylor today and he was fantastic. Marc made everything easy and explained brilliantly all I need to do and he’s given me confidence in using the templates and knowing he’s only an email away for help us a great reassurance

18. marts 2025
Uopfordret anmeldelse
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Besvarelse fra HS Direct

Hi Amanda,

Thank you for taking the time to leave your lovely feedback about Marc, we'll make sure to pass this on to them. We're so glad to hear they’ve been able to assist you!

Best wishes,
The HS Direct Team

Bedømt til 5 ud af 5 stjerner

Daniel Moore is always available to…

Daniel Moore is always available to help with any questions / queries. Polite, Friendly and concise.

18. marts 2025
Uopfordret anmeldelse
HS Direct-logo

Besvarelse fra HS Direct

Hi Ryan,

Thank you for your feedback! I will pass your kind words onto Daniel.

Best wishes,
The HS Direct Team

Bedømt til 1 ud af 5 stjerner

Do not use HS Direct

I honestly regret ever signing up with HS Direct. I have no idea why I even enrolled because they don’t actually do anything for their clients. They take your money, give you access to their platform, and then you have to do everything yourself: risk assessments and method statements, and managing everything on your own. If you call them for help, they just tell you to do it yourself.

On top of that, they took money for the renewal without my authorisation. I noticed it the next day and contacted them straight away, but they just kept delaying things. I kept calling, usually every couple of weeks, and every time I was told someone would call me back. That never happened. Now, months later, they’ve finally told me they won’t refund my money just because I don’t want to continue with them. They’ve dragged this out since December only to say they won’t pay me back.

Honestly, I’ve never dealt with a company like this before. I don’t use their services, I never authorised the renewal payment, and yet they refuse to refund me. Terrible experience "I wouldn’t recommend them to anyone"

1. marts 2025
Uopfordret anmeldelse
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Besvarelse fra HS Direct

Hi,

We’re sorry to hear about your experience. Please could you share your contact details we've requested through Trustpilot so we can follow up. Your feedback is invaluable, and we’re committed to resolving this promptly.

Many thanks,

The HS Direct Team

Bedømt til 5 ud af 5 stjerner

Just wanted to say a big thanks to Marc.

Just wanted to say a big thanks to Marc, for doing our walk throughs, very professional & informative, and all round good guy, nothing was too much trouble to explain to us, really good experience .

7. marts 2025
Uopfordret anmeldelse
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Besvarelse fra HS Direct

Hi Eduardo,

Thank you very much for your 5* review, we really appreciate your feedback and will pass your kind words on to Marc.

Best wishes,
The HS Direct Team

Bedømt til 5 ud af 5 stjerner

Great walk through

Great walk through , really explained how everything works and how simple it is to use .
Some great tips for us as a business moving forward on how to be compliant and use the system to its best ability.
Many thanks

4. marts 2025
Uopfordret anmeldelse
HS Direct-logo

Besvarelse fra HS Direct

Good Afternoon,

Thank you for taking the time to leave us a 5* review, I'm glad you are happy with our service!

Best wishes,
The HS Direct Team

Bedømt til 5 ud af 5 stjerner

Marc was very helpful in helping me…

Marc was very helpful in helping me understand the service provided by HS.
The walkthrough was thorough and simple.

5. marts 2025
Uopfordret anmeldelse
HS Direct-logo

Besvarelse fra HS Direct

Good Afternoon,

Many thanks for the wonderful review! We’re glad Marc was able to help and that your experience with us was so smooth.

Best wishes,
The HS Direct Team

Bedømt til 5 ud af 5 stjerner

Marc's excellent service

Marc's assistance and compliance is outstanding. He clearly explained everything and was very patient and understanding. He respresents HS Direct in an amazing light. Thank you so much to Marc, he is fantastic and is always happy to help.

6. marts 2025
Uopfordret anmeldelse
HS Direct-logo

Besvarelse fra HS Direct

Hi Bakry,

We really value your feedback, thank you for taking the time to share your experience. We’re so happy to hear Marc was able to support you.

Best wishes,
The HS Direct Team

Bedømt til 5 ud af 5 stjerner

Marc helped me with Health and safety…

Marc helped me with Health and safety procedures. He was really helpful, calm and explained me everything. He really deserves 5 stars.

3. marts 2025
Uopfordret anmeldelse
HS Direct-logo

Besvarelse fra HS Direct

Hi Radu,

Thank you very much for your 5* review, we really appreciate your feedback and will pass your kind words on to Marc.

Best wishes,
The HS Direct Team

Bedømt til 5 ud af 5 stjerner

We are very happy customers!

We spoke with Dan who was incredibly professional, friendly and informative. His explanations were clear and concise. We are very happy to stay with HS Direct as a result of Dan's attitude and willingness to spend time breaking down problems and finding resolutions that fit best with our organisation.

4. marts 2025
Uopfordret anmeldelse
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Besvarelse fra HS Direct

Hi Teresa,

Thanks so much for the lovely review! We’re delighted to hear that Dan was helpful and that your experience with our team was so positive.

Best wishes,
The HS Direct Team

Bedømt til 5 ud af 5 stjerner

Jo was excellent

3. marts 2025
Uopfordret anmeldelse
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Besvarelse fra HS Direct

Hi Sam,

Thank you for your feedback! I will pass your kind words onto Jo.

Best wishes,
The HS Direct Team

Bedømt til 5 ud af 5 stjerner

Chris was brilliant help couldn’t of…

Chris was brilliant help couldn’t of done it without his help talked me through everything so I understood would highly recommend

25. februar 2025
Uopfordret anmeldelse
HS Direct-logo

Besvarelse fra HS Direct

Hi Brad,

We're grateful for your 5* review! Hearing that Chris was so supportive really means a lot, thank you for sharing your experience.

Best wishes,
The HS Direct Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere