HS Direct Anmeldelser 

795
•
TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Fantastic service. From start to finish. Got my health and safety full package from them and they helped get me my construction line accreditation

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Used HS Direct to obtain a risk assessment template. After completing my order, the template wasn’t amendable on my device so I moved in a different direction. The rating is due to the ongoing har... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Super efficient from start to finish. We have recently obtained our SMAS through HS Direct as well as using them as our Health & Safety providers for the last several years. We felt thoroughly support... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Joanne Grain Made the whole process of gaining smas pro so smooth always at hand when needed She is a credit to HSDirect And all the different members of the team are always helpful Credit to... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Business to business-service

Skrevet af virksomheden

HS Direct | for Method Statement templates and help, Health and Safety, Method Statements, Risk Assessments, Health and Safety, working method, Risk Statements


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

795 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 93 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(795)

92 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Was a great talk through the system and…

Was a great talk through the system and made understanding how to navigate through the sections a lot easier than being left to our own devices.

10. juni 2025
Uopfordret anmeldelse
HS Direct-logo

Besvarelse fra HS Direct

Hi Bruce,

Thank you for your 5* review, we really appreciate your feedback!

Best wishes,
The HS Direct Team

Bedømt til 5 ud af 5 stjerner

A excellent service

A excellent service, good advise given in a helpful not pushy way. My order was turned around within 24 hours which was much appreciated.
I will recommend HS Direct to colleagues & friends.

Thank you Levi for your 100% guidance & customer service.

29. maj 2025
Uopfordret anmeldelse
HS Direct-logo

Besvarelse fra HS Direct

Hi Angela,

Thank you very much for your 5* review, we really appreciate your feedback and will pass your kind words on to Levi.

Best wishes,
The HS Direct Team

Bedømt til 5 ud af 5 stjerner

Excellent support

Excellent support, consistently assisting with emails and phone calls. Always accessible, friendly, and very helpful.

6. januar 2025
Uopfordret anmeldelse
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Besvarelse fra HS Direct

Hi Becky,

Thank you for your 5* review – we really appreciate your support!

Best wishes,
The HS Direct Team

Bedømt til 5 ud af 5 stjerner

Easy to download, easy to use.

Initially looked at other documents online but many were Americanised which was frustrating and would take too much adjusting. HS Direct document was perfect, flew through it and the guidance written in was very helpful. The company followed through with a courtesy call from Leo to ensure I was happy with the document and could downloaded easily. A non pressure call just very pleasant. All in all a great experience and will use again if I need further documentation.

1. juni 2025
Uopfordret anmeldelse
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Besvarelse fra HS Direct

Hi Lynn,

Many thanks for the wonderful review! We’re glad Leo was able to help and that your experience with us was so smooth.

Best wishes,
The HS Direct Team

Bedømt til 5 ud af 5 stjerner

Very helpful !

30. maj 2025
Uopfordret anmeldelse
HS Direct-logo

Besvarelse fra HS Direct

Hi Dan,

Thank you for taking the time to leave us a 5* review, I'm glad you are happy with our service!

Best wishes,
The HS Direct Team

Bedømt til 3 ud af 5 stjerner

Appaling service from HS direct, Finally Resolved after leaving this review

Appaling service from HS direct, we've been a customer for over 12 months and recently signed up for a further 3 years.
Since signing up for a further 3 years, several parts of the system no longer function correctly, unable to edit contracts and reissue to employees. We first raised the issue in March and still don't have a solution 2 months later.

23. maj 2025
Uopfordret anmeldelse
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Besvarelse fra HS Direct

Hi Chris,

Thank you for your review, we’re sorry to hear you're unhappy with your experience. We understand that our Customer Support team have been in touch to assist you further.

Best wishes,
The HS Direct Team

Bedømt til 5 ud af 5 stjerner

Great Support

Easy to work with, excellent help and support provided. Chloe Wainwright was a pleasure to work with, always prompt responses, very accommodating and understanding.

21. maj 2025
Uopfordret anmeldelse
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Besvarelse fra HS Direct

Hi Imran,

Thanks for your glowing review! We’re thrilled that your experience with Chloe was so positive, and we’ll make sure they hear about it.

Best wishes,
The HS Direct Team

Bedømt til 5 ud af 5 stjerner

Always find HS Direct and Daniel Moore…

Always find HS Direct and Daniel Moore very resourceful in any of our queries with a quick turn around where possible. Satisfied with service we receive.

16. maj 2025
Uopfordret anmeldelse
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Besvarelse fra HS Direct

Hi Louise,

Many thanks for the wonderful review! We’re glad Daniel was able to help and that your experience with us was so smooth.

Best wishes,
The HS Direct Team

Bedømt til 5 ud af 5 stjerner

Started using HS Direct and from the…

Started using HS Direct and from the start Nick Daley was on the ball, he gave a brief run through on how the system worked and followed up with a video on how to proceed through the steps. He was always on the end of the phone/email whenever i needed some extra guidance. Couldn't fault Nick with his customer service.

13. maj 2025
Uopfordret anmeldelse
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Besvarelse fra HS Direct

Hi Matt,

Thank you for your 5* review, we really appreciate your feedback and will pass your kind words on to Nick.

Best wishes,
The HS Direct Team

Bedømt til 5 ud af 5 stjerner

Brilliant

Brilliant, thank you so much Leo Marley!

9. maj 2025
Uopfordret anmeldelse
HS Direct-logo

Besvarelse fra HS Direct

Hi Laurence,

Thank you for your feedback! I will pass your kind words onto Leo.

Best wishes,
The HS Direct Team

Bedømt til 5 ud af 5 stjerner

Fine service from HS Direct

Fine service from HS Direct. Always easy to speak to someone, and any questions are always answered promptly and efficiently. I took over the H+S role after a colleague had left, and Gary guided me through the process very smoothly. Tyrone has been a legend when we were looking to add another layer to our subscription. Wouldn't hesitate to recommend HS Direct.

16. januar 2025
Uopfordret anmeldelse
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Besvarelse fra HS Direct

Hi Barry,

We're grateful for your brilliant feedback! Hearing that Gary and Tyrone were so supportive really means a lot, thank you for sharing your experience.

Best wishes,
The HS Direct Team

Bedømt til 5 ud af 5 stjerner

Gold Star - Professional Service that Adds Value

I received an an excellent service and I couldn't have easily progressed without the support and also content/materials. I would like to give a shout out for Leo Marley who manages our account and Armands Lubiks, who held our hand through Construction Line Gold verification process. Great work guys and much appreciated.

1. maj 2025
Uopfordret anmeldelse
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Besvarelse fra HS Direct

Hi Alison,

Thanks so much for the lovely review! We’re delighted to hear that Leo and Armands were so helpful and that your experience with our team was so positive.

Best wishes,
The HS Direct Team

Bedømt til 1 ud af 5 stjerner

Usually really good

Usually really good - But I just downloaded some documents and realised it was not what I was requiring, so I emailed and explained my mistake. Some guy, who I can only call 'Mr Patronising' called me up and then tried to mansplain the error of my ways in such a patronising manner. What an ass! He really got my goat!!!!!

22. april 2025
Uopfordret anmeldelse
HS Direct-logo

Besvarelse fra HS Direct

Hi Patrick,

We’re sorry to hear about your experience and appreciate you bringing this to our attention. We’ve been trying to get in touch and would be grateful if you could share your contact details via the request we’ve sent through Trustpilot so we can look into this further. Your feedback is important to us, and we’re committed to resolving this as soon as possible.

We’d really appreciate the opportunity to speak with you directly and make this right.

Many thanks,
The HS Direct Team

Bedømt til 5 ud af 5 stjerner

Accreditation Renewal

We have used HS Direct for many years and once again Preeti Charan has been invaluable in supporting us with our accreditation renewals. Would thoroughly recommend. 5*.

15. april 2025
Uopfordret anmeldelse
HS Direct-logo

Besvarelse fra HS Direct

Hi Neil,

Thank you for sharing your experience with us, we're so glad to be by your side and to hear that Preeti is so helpful. Many thanks for your 5* review!

Best wishes,
The HS Direct Team

Bedømt til 4 ud af 5 stjerner

Good support

Preeti Charan has been very supportive and patient assisting us to gain our accreditations again this year. The process would be more painful without her support.

14. april 2025
Uopfordret anmeldelse
HS Direct-logo

Besvarelse fra HS Direct

Good Afternoon,

Thank you for taking the time to leave us a review we appreciate your feedback.

Best wishes,
The HS Direct Team

Bedømt til 1 ud af 5 stjerner

Would leave 0 stars if i could

Would leave 0 stars if i could. Took renewal money for a service never provided, was never contacted or agreed to a renewal and 1.4K has been taken from my account and apparently ‘nothing they can do’
Absolutely ridiculous company, taking from small businesses. DO NOT USE THIS COMPANY!!!!!!!!!!!

11. april 2025
Uopfordret anmeldelse
HS Direct-logo

Besvarelse fra HS Direct

Hi Amy,

We’re sorry to hear about your experience. Please could you share your contact details via the request we’ve sent through Trustpilot so we can look into this further. Your feedback is important to us, and we’re committed to resolving this as soon as possible.

Many thanks,
The HS Direct Team

Bedømt til 5 ud af 5 stjerner

EXCELLENT SERVICE

We were very impressed by the service of the team. So straight forward from the word go. Communication is key at a time like needing SMAS and the communication was above exceptional. Great work and I will definatly be putting this company forward to anyone who asks. Thank you

26. marts 2025
Uopfordret anmeldelse
HS Direct-logo

Besvarelse fra HS Direct

Good Afternoon,

Thank you for taking the time to leave us a 5* review, I'm glad you are happy with our service!

Best wishes,
The HS Direct Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere