Fast efficient service and delivery Great product, long lasting even on a September evening which is quite late in the year for a BBQ up here in NE Scotland, clean charcoal lovely for chicken and fi... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Love checking out the HoC website to see what they are offering. Always great service with very fast delivery. Wouldn’t go anywhere else for my charcoal.
Brilliant charcoals along with encouraging web and newsletter info on the various charcoal types and cooking methods. First dirty bbq last night, and certainly not the last! House of Charcoal's passi... Se mere
Virksomheden har svaret
Very fast delivery, birch charcoal without any chemical aftertaste, which was what I wanted the most! Because even the best parameters such as the length of burning time are not as important as clean... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om House of Charcoal
Skrevet af virksomheden
House of Charcoal
House of Charcoal
Our Roots
Our Roots
Grilling Green
Grilling Green
There are so many reasons why we should be buying sustainable, natural and pure British charcoal, the main one of which is that it’s some of the best barbecue charcoal you can buy anywhere!
House of Charcoal is a testament to our passion for fire cooking, the right way.
Kontaktoplysninger
4,8
Fremragende
224 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quick delivery and excellent product
Quick delivery and excellent product. I ordered the whittle & flame Ash as I wanted a low smoke. It was perfect, lit quickly, good sized lump and got up to temp quickly and maintained with zero smoke flavour which is what I was after.
22. juli 2024
Besvarelse fra House of Charcoal
Hi Vickie,
Thank you for taking the time to share your experience with the Whittle & Flame Ash!
We're delighted to hear that it was exactly what you needed—quick to light, perfectly sized, and effective at reaching and maintaining temperature without any smoke flavour - That's a Win in our book!
If you need anything in the meantime, just let us know.
Thank you for choosing House of Charcoal and happy fire cooking!
HoC Customer Service Team 🔥🔥🔥
Besvarelse fra House of Charcoal
Hi,
Thank you for your 5⭐ review!
We're really pleased to hear your happy with your order and delivery. It's always our aim to provide great service along with high quality charcoal.
If we can help you any further, please get in touch. Thank you for choosing House of Charcoal and happy fire cooking!
HoC Customer Service Team 🔥🔥🔥
Fast delivery and great charcoal
12. juli 2024
Besvarelse fra House of Charcoal
Hi Patrick,
Thank you for your amazing review!
We're delighted to hear that you were pleased with the fast delivery. It's our goal to provide the best British charcoal products and a service we can be proud of.
We appreciate your support!
Thank you for choosing House of Charcoal!
HoC Customer Service Team 🔥🔥🔥
Besvarelse fra House of Charcoal
Hi Justin,
Thank you for your 5⭐ review - We appreciate it!
So happy to hear you had a super fast experience and found everything to your satisfaction. It's also great to know we hit the mark for you!
Looking forward to sending you your next order.
Thank you for choosing House of Charcoal!
HoC Customer Service Team 🔥🔥🔥
Besvarelse fra House of Charcoal
Hi,
Thank you for your 5⭐ review!
Its great to hear that you were pleased with our service and the speed of our delivery. It's always our goal to provide a seamless and prompt experience.
If we can help you any further, please get in touch. Thank you for choosing House of Charcoal and happy fire cooking!
HoC Customer Service Team 🔥🔥🔥
Besvarelse fra House of Charcoal
Hi Helen,
Thank you for your review! It captures the essence of why we do what we do!
Choosing sustainable charcoal is key! Not only does it ensure a healthier cooking environment and ecosystem, but also enhances the natural flavours of your ingredients for every cook.
You then get to enjoy a purer, more delicious taste experience with every barbecue.
Thanks again you for choosing House of Charcoal and for valuing sustainability!
HoC Customer Service Team 🔥🔥🔥
Used our charcoal for the first…
Used our charcoal for the first time....its simply amazing! Does what it says!! Will definitely buy more when we run out! Hoping the weather allows us for more barbecues...haha!
8. juli 2024
Besvarelse fra House of Charcoal
Hi Lisa,
Thank you for such a fantastic review!
Our charcoal is simply the best! We're pleased its exceeded your expectations. Providing charcoal that truly lives up to its promise is our goal.
Looking forward to providing you with more charcoal for your future barbecues—fingers crossed for good weather! If you need anything in the meantime, just let us know.
Thank you for choosing House of Charcoal and happy fire cooking!
HoC Customer Service Team 🔥🔥🔥
Besvarelse fra House of Charcoal
Hi Jade,
Thank you for your 5⭐ review!
We are so proud of our charcoal and really pleased we were able to get it to you swiftly. Can't wait to send your next order!
If you need anything else, please let us know, we'd be happy to help.
Thank you for burning British and happy fire cooking!
HoC Customer Service Team 🔥🔥🔥
Besvarelse fra House of Charcoal
Hi Charlie,
Thank you for your 5⭐ review!
Its great to hear your experience was seamless. We really do pride ourselves on providing some of the best charcoal there is.
Please reach out to us if you need anything else. We appreciate your support!
Keep burning British and thank you for choosing House of Charcoal!
HoC Customer Service Team 🔥🔥🔥
Besvarelse fra House of Charcoal
Hi,
Thank you for your review!
We're glad to hear that everything arrived as ordered and on time. We strive to ensure a smooth and reliable service, and it's great to know we met your expectations.
Thank you for choosing House of Charcoal! Happy fire cooking!
HoC Customer Service Team 🔥🔥🔥
Excellent charcoal
Easy website to order from.
Good quality charcoal delivered when expected.
28. juni 2024
Besvarelse fra House of Charcoal
Hi Chris,
Thank you for your 5⭐ review!
It's great to hear that we met your expectations and everything ran smoothly for you.
If we can help you any further, please get in touch.
Thank you for choosing House of Charcoal and enjoy the best charcoal in the world!
HoC Customer Care Team 🔥🔥🔥
Besvarelse fra House of Charcoal
Hi Alastair,
Thank you for your 5⭐ review!
Great that you found ordering easy and it's important that the best of British charcoal arrives quickly in time for your cooks. We hope you enjoy!
If we can help you any further, please get in touch and thank you for choosing House of Charcoal!
HoC Customer Care Team 🔥🔥🔥
Besvarelse fra House of Charcoal
Hi Becca,
Thank you for your 5⭐ review!
We appreciate your support and look forward to bringing you even more options in the future to deliver the most banging of barbecues!
Thank you for choosing House of Charcoal!
HoC Customer Care Team 🔥🔥🔥
Good range of items
Good range of items, good price and very quick delivery. Everything arrived nicely packaged.
19. juni 2024
Besvarelse fra House of Charcoal
Hi Keith,
Thank you for your 5⭐ review!
We're thrilled to hear that our charcoal not arrived quickly but you appreciated the packaging. We have worked hard to ensure that the short miles our British charcoal travels (as opposed to halfway round the world) does so in the best way possible so it arrives ready to go!
If we can help you any further, please get in touch. Thank you for choosing House of Charcoal!
HoC Customer Care Team 🔥🔥🔥
Good choice of quality charcoal.
Good choice of quality charcoal.
No issues with the delivery - arrived when expected.
27. juni 2024
Besvarelse fra House of Charcoal
Hi Chris,
Thank you for your 5⭐ review - very much appreciated and means a lot.
It's the first time the brilliant UK producers have come together and been offered as a collective as the best option for barbecuers - you really can't buy better than British charcoal.
Thank you for choosing House of Charcoal!
HoC Customer Care Team 🔥🔥🔥
Besvarelse fra House of Charcoal
Hi Alex,
Thank you for your 5⭐ review!
We are very proud of our valued producers and not only the quality that they produce (natural, pure and superb burns) but the environmental credentials they all live by in ensuring their woods are all British and sustainable. You really can't burn better.
Thank you for choosing House of Charcoal!
HoC Customer Care Team 🔥🔥🔥
Excellent charcoal.
26. juni 2024
Besvarelse fra House of Charcoal
Hi,
Thank you for your review! We're stoked to hear you think our product is excellent and we totally agree! We strive to provide the best quality, and your feedback is welcome confirmation and most valued.
Thank you for choosing House of Charcoal and burning British!
HoC Customer Care Team 🔥🔥🔥
Great British charcoal with speedy…
Great British charcoal with speedy delivery. Great ..
26. juni 2024
Besvarelse fra House of Charcoal
Hi Darren,
Thank you for your 5⭐ review!
We appreciate your support and look forward to bringing you even more options in the future. Why not become a fire club member and stay in the loop? You can sign up at https://houseofcharcoal.co.uk/
If you need any further assistance, please feel free to reach out.
Thank you for choosing House of Charcoal!
HoC Customer Service Team 🔥🔥🔥
great charcoal burns really well and…
great charcoal burns really well and adds flavour to the food
it pays to buy great charcoal if you want a really good end result
will order again.
25. juni 2024
Besvarelse fra House of Charcoal
Hi Jeremy,
Thank you for your 5⭐ review!
We're thrilled to hear that our charcoal not only burns well but also enhances the flavour of your food. You're absolutely right—it truly pays to choose high quality charcoal for the best cooking results.
If we can help you any further, please get in touch. Thank you for choosing House of Charcoal!
HoC Customer Service Team 🔥🔥🔥
Great product
24. juni 2024
Besvarelse fra House of Charcoal
Hi Andrew,
Thank you for your review! We're so glad to hear you think our product is great. We strive to provide the best quality, and your feedback is a greatly appreciated confirmation.
Thank you for choosing House of Charcoal and burning British!
HoC Customer Care Team 🔥🔥🔥
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