House of Charcoal Anmeldelser 

224
•
TrustScore 5 ud af 5

4,8

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Fast efficient service and delivery Great product, long lasting even on a September evening which is quite late in the year for a BBQ up here in NE Scotland, clean charcoal lovely for chicken and fi... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Love checking out the HoC website to see what they are offering. Always great service with very fast delivery. Wouldn’t go anywhere else for my charcoal.

Bedømt til 5 ud af 5 stjerner

Brilliant charcoals along with encouraging web and newsletter info on the various charcoal types and cooking methods. First dirty bbq last night, and certainly not the last! House of Charcoal's passi... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Very fast delivery, birch charcoal without any chemical aftertaste, which was what I wanted the most! Because even the best parameters such as the length of burning time are not as important as clean... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Grillbutik
  2. også i
  3. Bar og grill
  4. Grill
  5. Grillområde
  6. Grillplads
  7. Grillrestaurant

Om House of Charcoal

Skrevet af virksomheden

House of Charcoal

We’re on a relentless pursuit of changing the charcoal we barbecue with by making British charcoal, made from British trees by British artisans, the first choice for British barbecuers. For its purity, versatility, sustainability, and ability to deliver game-changing cooks. Great barbecue begins with commitment to our Environment and ends with extraordinary flavour.

SHOP ALL CHARCOAL FIRE RECIPES THE FIRE ACADEMY

Our Roots

Meet James, our founder and Head of Fire. He's been fire-cooking since he was a kid and eventually, his interests turned into passion and passion turned into purpose. Fast forward to today, James has influenced, proven and won all of us over to championing natural British charcoal as THE most important ingredient in any barbecue. But it's deeper than that. By creating quality, natural, British charcoal through natural and sustainable practices, we're protecting future generations, nurturing our beautiful forests, supporting the people who care for them, and bringing people together through delicious food and flavour. That was a mouthful. We like a mouthful. All this to say: House of Charcoal was inspired by the possibilities pure, British charcoal can create. Both on and off the grill.





Grilling Green

The UK burns 110,000 tonnes of charcoal per year but less than 5% of it comes from the UK. Sorry, have you seen our beautiful forests? Less transport of charcoal from halfway round the world means less emissions and less harm to our environment. And don’t get us started on fair labour, or do.…more people should be aware of the horrifying humanitarian costs of charcoal manufacturing in some parts of the world.

There are so many reasons why we should be buying sustainable, natural and pure British charcoal, the main one of which is that it’s some of the best barbecue charcoal you can buy anywhere!

House of Charcoal is a testament to our passion for fire cooking, the right way.







Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

224 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,8

Alle anmeldelser

(224)

86 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Very fast delivery and purechar bricks are brilliant

Very fast delivery, and the purechar whittlebricks works so well. Can’t believe I didn’t know about these before.

16. september 2025
House of Charcoal-logo

Besvarelse fra House of Charcoal

We could not agree more - these Whittlebricks are actually magic! best kept secret in British barbecue but do spread the word!

Fire cooking is a voyage of joyful discovery and when you find those game changers such as Whittlebricks, then you know your passage is going to be tasty and rewarding!

Thank you for the 5* review - it means a lot that you have had a great experience and we look forward to supporting your 🔥 greatness long into the future!

Team HoC 🔥

Bedømt til 5 ud af 5 stjerner

A fantastic barbecue aroma

A fantastic barbecue aroma. The meat is infused with smoky notes of fruit trees. It's worth paying more for something as simple as barbecue charcoal.🔥

11. august 2025
Uopfordret anmeldelse
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Besvarelse fra House of Charcoal

Hi Adam,

Simple is good when it comes to charcoal - you are so right!

Sustainable hardwood trees from our British forests, felled as part of a forestry management programme, wind fallen or coppiced and then made by true artisans into the best charcoal you can cook with.

Our Wild Cherry charcoal does deliver a very subtle smokey sweet kiss that enhances your flavours and love that you have picked up on this.

Thank you so much for great review and we look forward to going on the journey with you as you discover more flavours and infusions.

Team HoC 🔥🔥🔥

Bedømt til 5 ud af 5 stjerner

Good charcoal is important!

Good charcoal is important if you’re serious about the quality of what comes off your barbecue. This lot have got you covered. I was a chef and am still fussy about details where food is concerned.

28. juli 2025
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Besvarelse fra House of Charcoal

Hi Toby,

We talk very openly and passionately that charcoal is THE most important ingredient in fire cooking and it's great to see you resonating our calls. We could not agree any more with you - thank you!

We have worked long and hard to find the best procurers in the land who are able to supply the quantities that we need but there are a host of other local small batch producers who we must also shout out to - we hail them all and are grateful for what they do for our forests, all the way through to our grills.

Fussy is good and we love that, and thank you for such a great review.

Speak soon!

Team HoC 🔥🔥🔥

Bedømt til 5 ud af 5 stjerner

Love the product burns so nice and…

Love the product burns so nice and clean and you get the authentic smell of burning hardwood adding flavour to the meat. Easy to control the heat and move the meat to the cooler areas to prevent burning. I have bought whittle a flame charcoal before and found that really good but I tried a different product because of unavailability of whittle and flame and the British hardwood charcoal is just as good as an alternative.

30. juni 2025
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Besvarelse fra House of Charcoal

Hi Simon,

As a person who clearly appreciates great charcoal to cook in a number of ways, it's great to have you on board with us and trying other superb British charcoals as Whittle and Flame continue to recover after their arson attack.

Hopefully Whittle will be back with us fully soon but we could not agree more; we have some superb alternatives that will help you deliver the very best fire flamed dishes.

Thank you for your great review and we look forward to continuing our journey together.

Team HoC 🔥

Bedømt til 5 ud af 5 stjerner

Super slick experience

Super slick experience - from order to delivery.
Really great charcoal - nice big chunks - worked well for a low n slow cook on green egg

1. juli 2025
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Besvarelse fra House of Charcoal

Hi Chris,

super slick - now that's a great way to describe your experience and we are very grateful for your comments. It means a lot to receive such acknowledgement when we work so hard to deliver the best possible service.

Charcoal is the most important ingredient and it is heightened when used on certain barbecues - not least the Egg. Kamados respond well to great charcoal but use the wrong one (garage forecourt or instant light (shudder)) and you'll never get the patrol taste out of the ceramic, so a great call to use the very best.

many thanks again and we hope to see you again soon!

Team HoC 🔥

Bedømt til 5 ud af 5 stjerner

A great way to buy sustainable British…

A great way to buy sustainable British Charcoal, needed to contact customer support who couldn’t have been more helpful.
Have used them twice and will happily do so again

25. juni 2025
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Besvarelse fra House of Charcoal

Thank you so much for your great review.

We are so very passionate about what we d, to encourag fire cooks to choose sustainable British charcoal. As you will no doubt know by now - it really is the best charcoal you can cook with.

To also hear you had a great experience with our Customer Care team is wonderful feedback and thank you for the acknowledgement.

Keep burning British and spread the word - thank you again.

Team HoC 🔥

Bedømt til 5 ud af 5 stjerner

Great Products and Service

A great selection of Charcoal, speedy delivery but more importantly excellent customer service. Don't hesitate using HOC to up your outdoor cooking game!

19. juni 2025
Uopfordret anmeldelse
House of Charcoal-logo

Besvarelse fra House of Charcoal

Now that's a great Review - thank you so much Ben.

A lot of companies talk about being part of a family and tribes, clubs and movements; but at HoC we are all of that and bring together those who care about fire cooking with the best charcoal in the world, British charcoal, which actively supports our rural communities.

We can't wait to hear about how you get on and do tag us on Social on @houseofcharcoaluk if you are on there.

Thanks again - always great to hear how our lovely fam get on.

Speak soon

Team HoC 🔥🔥🔥

Bedømt til 5 ud af 5 stjerner

Clear website

Clear website, good range of British suppliers & smooth ordering & delivery.

27. maj 2025
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Besvarelse fra House of Charcoal

Thank you so much for your 5* review - it means a lot to us.

We worked hard to bring House of Charcoal to market and make it a seamless experience end to end, and your comments validate that we must have done something right!

Enjoy your charcoal and spread the word to buy British -after all its the most important ingredient in any Barbecue as you will soon know if you don't already!

Best regards

Team HoC 🔥🔥🔥

Bedømt til 5 ud af 5 stjerner

Quick service & real charcoal

Quick service, and one of the few companies on line to offer genuinely sustainable British charcoal from artisan producers. Keep up the great work!

28. april 2025
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Besvarelse fra House of Charcoal

Hi David,

Thank you so much for your post and also for supporting our purpose and reason for being of only offering charcoal that is made in the UK from British trees, by rural artisans.

The passion and quality should come through in each and every burn as it's properly sustainable, 100% natural, expertly cooked, gets going easily and rewards your food with a subtle lick of smoke; allowing the flavours to come through that nature intended.

The best charcoal in the world!

Really made up by your message and thank s again.

Best regards

Team HoC 🔥🔥🔥

Bedømt til 5 ud af 5 stjerner

Great charcoal

Rapid delivery, great quality charcoal, burns evenly and gets going quickly.

28. april 2025
House of Charcoal-logo

Besvarelse fra House of Charcoal

Tick, tick, tick tick - what more could you want from your charcoal and chosen retailer?

It's always affirming to receive such feedback and it is very important to hear, so thank you for your post Martin and it's greatly appreciated.

Nothing better than cooking on the best charcoal in the world - and hope your cooks turned out as proper crowd pleasers.

See you soon

Team HoC 🔥🔥🔥

Bedømt til 5 ud af 5 stjerner

Great quality lump wood for low and…

Great quality lump wood for low and slow in a my Kamado

Always helpful if you need to talk through options.

Speedy delivery

31. marts 2025
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Besvarelse fra House of Charcoal

Hi Michael,

Thank you so much for your post - we love to hear how you get on.

As well as other barbecues, we do pay a lot of attention to the performance of our charcoals in Kamado's and have to say they are complete game changers compared to many Kamado own brand charcoals. Whether you are searing on high heat or taking the low and slow route, our charcoals perform at their very peak and with a low flavour profile, suits many people perfectly as the flavour of the food shines through.

Of course you can add smoking chunks if you want added flavour, as it's easy to add flavour in but impossible to take flavour out!

Thank you again for your post and hope to see you in our House again soon.

Team HoC 🔥🔥🔥

Bedømt til 5 ud af 5 stjerner

Fantastic product

31. marts 2025
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Besvarelse fra House of Charcoal

Hey Ben,

That's very kind of you to say!

Any feedback is welcomed and it's great to hear you are happy with our charcoal and products. We test every charcoal and species rigorously across different barbecues and cooking modes and only take the best, so to receive your praise is very much appreciated.

Thanks again and hope to host you again soon.

Best regards
Team HoC 🔥🔥🔥

Bedømt til 5 ud af 5 stjerner

I haven’t used it yet

I haven’t used it yet, but it was recommended by whittle and flame who I’ve used for years so I assume it’s very good

31. marts 2025
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Besvarelse fra House of Charcoal

Well we all know that Whittle make the best charcoal in the world so word from Matt is gospel in itself! We can't wait for them to get back up and running properly after their arson attack last year.

We know you will be delighted with the charcoal you bought as we only sell the very best, but be great to hear how you got on. You can DM us on Instagram or send us a message from our website.

Appreciate your feedback and post and look forward to welcoming you into our House again soon.

Best regards
Team HoC 🔥🔥🔥

Bedømt til 5 ud af 5 stjerner

Perfect place for your charcoal

Great , no, the best selection of British charcoal around. Great products. Proper charcoal none of the chemical filled crap. Quick, well packaged delivery

31. marts 2025
House of Charcoal-logo

Besvarelse fra House of Charcoal

Hi Simon,
So good to hear that you feel we are the perfect place for British charcoal. We have much work to do to bring people over to our House, where we offer the best charcoal in the world - sustainable and our British charcoal (and yes - no chemical soaked crap!!!). Petrol is certainly not an ingredient.
Appreciate the feedback and we'd love to hear and see how you get on (check out our Instagram profile if you do that kind of thing).
Best regards
Team HoC 🔥🔥🔥

Bedømt til 5 ud af 5 stjerner

Great service!!!

Great service!!!

25. marts 2025
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Besvarelse fra House of Charcoal

Hi Simon,
We very much appreciate your feedback and it gives us an extra kick forward to keep striving for the very best service.
We are beyond passionate about our British charcoal so to hear you are happy makes us happy too!
We look forward to hosting you in our House!
Team HoC 🔥🔥🔥

Bedømt til 5 ud af 5 stjerner

Easy to order online and delivery was…

Easy to order online and delivery was prompt and correct and well packed, customer service easy to contact and prompt with actions. Thanks just waiting to use the charcoal and oak chunks, can't wait.

28. marts 2025
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Besvarelse fra House of Charcoal

We would love to hear how you got on and delighted that you found the end to end experience to your liking. We have worked hard to make selection as informed as possible so you buy the charcoal to suit your needs and it's always great to hear such positive feedback!
Welcome to our house and look forward to our future together!
Team HoC 🔥🔥🔥

Bedømt til 5 ud af 5 stjerner

Exemplary Customer Service

A company that can't go far enough to make their customers happy - excellent from start to finish

2. april 2025
Uopfordret anmeldelse
House of Charcoal-logo

Besvarelse fra House of Charcoal

It gives us an extra spark in our fire to receive reviews such as that - we cannot thank you enough.

We work tirelessly to deliver an outstanding end to end experience and your post affirms we are moving in the right direction - much appreciated and hope to look after you again soon!

Keep the fires burning low and slow... 🔥🔥🔥

Team HoC

Bedømt til 5 ud af 5 stjerner

Excellent customer service and the…

Excellent customer service and the charcoal is amazing
Will come back for more

28. februar 2025
House of Charcoal-logo

Besvarelse fra House of Charcoal

Hi Jackie,

This is music to our ears!

We're delighted you’re loving the charcoal and our service, nothing makes us happier. We’ll be ready and waiting whenever you need more!

Keep burning British!

HoC Customer Service Team 🔥🔥🔥

Bedømt til 5 ud af 5 stjerner

Delivery within 24 hours of order

Delivery within 24 hours of order, excellent!
Not used any of the charcoal yet so cannot comment on it just at the moment.

4. marts 2025
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Besvarelse fra House of Charcoal

Hi Andy,

We appreciate the great feedback!

Speedy delivery is what we aim for. When you do get a chance to fire up the charcoal, we’d love to hear what you think.

Happy cooking!

HoC Customer Service Team 🔥🔥🔥

Bedømt til 5 ud af 5 stjerner

Getting the best charcoal for our…

Getting the best charcoal for our Charlie outdoor oven and therefore the best tasting food!
Keep doing what you’re doing House of Charcoal!🙌

13. januar 2025
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Besvarelse fra House of Charcoal

Hi Joss,

Thank you for your amazing feedback!

It's incredible to hear that our charcoal is helping you create the best tasting dishes in your Charlie outdoor oven.

We're definitely all about delivering the best of British charcoal, a key ingredient I'm sure you'd agree to fuel the most unforgettable flavours, so your words mean the world to us.

We’ll definitely keep doing what we do best and thank you for your support!

HoC Customer Service Team 🔥🔥🔥

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