We were visited by an engineer called Vinnie who was absolutely brilliant. We had big problems with our smart tv after a long electric power cut which totally messed up all our apps. Vinnie sorted eve... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It was a great Service. I found the company by chance by Google search. I had an initial helpful phone call and was able to get a day very quickly to deal with my problem. On the day although I was to... Se mere
Virksomheden har svaret
Salim visited my house to sort out my loss of telly signal - I needed a new aerial. I cannot praise this engineer highly enough. He was efficient, well-presented, polite and courteous, and did a gre... Se mere
Virksomheden har svaret
Initial phone quote £99 to move external wall tv aerial. Inspection Quote £300 by first engineer. On the day different engineer wanted to quote more but remained £300. 2* politeness, drilling hole and... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
HomeVision are specialists in CCTV, WiFi and networking solutions for both residential and commercial properties across the United Kingdom. From small home installations to large scale commercial projects, we deliver reliable, high quality systems tailored to your needs. Our services include CCTV installations, WiFi and network solutions, TV aerial installations, Digital TV aerials, Freeview, Freesat & Freesat+, Sky Digital including Sky+ HD & Sky Freesat, European & motorised satellite systems, DAB digital radio aerials and LCD/Plasma TV installations. With almost 60 years of combined industry experience, we pride ourselves on professional workmanship, dependable service and expert advice. Whether you need improved connectivity, security systems, aerial repairs or full network infrastructure, HomeVision are committed to delivering trusted solutions that keep homes and businesses connected and protected.
Fast & Professional Service
Same Day Service*
Subject to current availability and demand, HomeVision is proud to be able to offer a Same Day service to attend your Telecommunications, Aerial & Satellite, CCTV, WiFi/Networking needs.
Kontaktoplysninger
Storbritannien
- homevision.co.uk
4,0
God
733 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 42 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy to get online and get some help
Easy to get online and get some help. When the engineer arrived was very informitave and went through all the alternatives with me.
18. september 2026
Besvarelse fra HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
Talk about rip off !
The man came out to fix my problem, told me I needed a new aerial, so he fitted it and charged me £575 which I thought expensive. But it didn't fix the problem, so I called them back to check it, and they charged me another £116 callout, but it still hasn't been fixed. Not happy at all wouldn't recommend this company so I am going to trading standards and report them. Shocking.
27. september 2026
Besvarelse fra HomeVision
Thank you for taking the time to leave your feedback. We’re sorry to hear that you remain unhappy with the outcome and, in particular, that the issue has not yet been resolved.
We would very much like the opportunity to look into this properly through our after sales service. Please contact our after sales team, who will be able to review the original job, the follow up visit and the charges applied, and discuss the matter with you directly.
We appreciate your frustration and would prefer to have the opportunity to investigate the situation and see what can be done to resolve your concerns before you take any further action.
Thank you for bringing this to our attention.
i did not have to be on site
i did not have to be on site, when i got home the job was completed to high standard. the man was very polite and informed what he did.
amazing customer service all round.
25. september 2026
Besvarelse fra HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
Besvarelse fra HomeVision
Thank you so much for your 4 star review ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
Very happy with the work ,very easy to…
Very happy with the work ,very easy to use the booking system, your colleague explained what needed to be done and I would definitely recommend you to anyone else. Thank you
21. september 2026
Besvarelse fra HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
Very well organised prompt on time…
Very well organised prompt on time given cleaned cleaned up after left everything it’s very tidy
18. september 2026
Besvarelse fra HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
Would highly recommended,fast…
Would highly recommended,fast service.Richard the guy who came to do the work very friendly and helpful, I rang company to ask for quote on a aerial as my freesat kept freezing,when Richard arrived he asked what the problem was,when I explained he had a look at my sat dish and said you just need a new reciever arm,yours as a hole in it.
Did the work and set tv up to wifi for me,as I'm a OAP. all working great now.
11. september 2026
Uopfordret anmeldelse
Besvarelse fra HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
Outrageous Price
Good quality work and a personable, helpful engineer but the price was outrageous.
I would happily allow this firm to give me a free quote for future work that I could then compare with other quotes but the existing arrangement of a high call-out charge and then high charges on top does not work for me.
21. september 2026
Besvarelse fra HomeVision
Thank you for your feedback. We’re pleased to hear that you were happy with the quality of the work and found our engineer personable and helpful.
We would just like to clarify that we do not have a standard call out charge. The majority of our services start with a free quotation, allowing customers to consider and compare the cost before proceeding.
A charge only applies where an engineer is required to attend specifically for a diagnostic visit, where the purpose is to investigate and identify an existing fault or issue. Any applicable diagnostic charge is explained to the customer before the visit is arranged.
We appreciate your comments regarding pricing and understand the importance of being able to compare quotations. We’re grateful that, despite your concerns about the cost, you were happy with the standard of work and our engineer’s approach.
Difficult one this one!!
Difficult one this one!!! Constructive feedback. Customer service initially very prompt indeed in returning my enquiry (rang back 8.15 on a Saturday).
Looking at other reviews same issues crop up all the time. Required 85m ethernet cable around the garden and connecting both ends
My expereince was no different ultimately
Planned a visit to assess the work. Visit occurred as agreed with the promise of an invoice which was never sent.
Chased this up twice (once by email) then with the engineer/operative who first came round. Told the job was about a @ £900 ish the day before installation (VAT not specified) .
Rang customer service for precise estimate who said it was actually £950-90 plus VAT.
Granted I was told it was a 2 man job (HEALTH AND SAFETY) and the 85m ethernet cable came in a 100 m reel for £350.
Bought the cable myself and installed it with help for £150!!!
29. september 2026
Besvarelse fra HomeVision
Thank you for taking the time to leave such detailed and constructive feedback.
We’re pleased to hear that your initial enquiry was responded to promptly, including the call back on a Saturday morning. However, we’re sorry that the overall experience did not meet the standard we aim to provide.
We acknowledge your concerns regarding the quotation process and the delay in providing the invoice following the initial site visit. We also appreciate that the eventual pricing, particularly the VAT element, was not communicated as clearly as it should have been. We understand how frustrating it is to have to chase for information and then receive a figure that differs from the initial indication.
The requirement for two engineers was based on the practicalities and safety considerations of carrying out the work, and the quoted cost also included the supply and installation of the required cabling. That said, we accept that the breakdown and basis of the quotation should have been made clearer from the outset.
We’re sorry that you ultimately decided to purchase the cable yourself and complete the installation with assistance. Your comments have been noted and will be used to review how we communicate quotations, VAT, and installation requirements with customers.
Thank you again for the feedback.
DO NOT TOUCH THIS COMPANY
DO NOT TOUCH THIS COMPANY , DO NOT TRUST THEM . They are con artists and a joke. The quote i was given was £99 for a basic tv install and tuning of a 32 inch tv . No need for a wall bracket as already had one . The engineer was rude , and rushed the job , he barely did anything complained about having a cold . He did not use his common sense and did not supply us with a double ended cable to fit in back aerial socket and the now box. He suddenley said it was £239 a massive increase . He didnt give a run down or leave an invoice . Had a second opinion from an independent engineer , he was brilliant and only charged £60 . I do not recommend this company at all . Robbers
22. september 2026
Besvarelse fra HomeVision
We’re sorry to hear that you were unhappy with the service provided.
For clarity, our sales team can only provide a guide price over the phone at the time of booking. The final price can vary depending on the work required and what is found on site. Any additional work or charges should be explained before proceeding. Thank you for your feedback.
Good service
24. september 2026
Besvarelse fra HomeVision
Thank you so much for your 4 star review ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
Very good service and information…
Very good service and information provided by the fitter who completed the job professionally and efficiently with a friendly attitude
16. september 2026
Besvarelse fra HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
HomeVision are fantastic!!
HomeVision are fantastic! The service was second to none. I was able to make a simple call to them and arranged a next day appointment for an investigation into my current aerial’s operational status and to install aerial points to 3 rooms. My existing aerial was not working and it was found to be fully waterlogged after initial investigation and diagnostics, and needed replacing entirely. Mitchell the engineer who attended had everything he needed to proceed with him in the van and replaced everything with high rated components and fitted the 3 aerial points, all within 2 hours. He was very friendly and professional and even tidied and cut out all the redundant cables etc. leaving my house better looking and tidier than before he started. I would highly recommend using HomeVision, you won’t be disappointed.
Nick
23. september 2026
Besvarelse fra HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
Excellent
He was friendly, professional, efficient and very helpful. I would. Certainly recommend him to anyone in the future
15. september 2026
Besvarelse fra HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
Very professional and quick to get our…
Very professional and quick to get our TV issues sorted and back working within 24hrs of calling. Great service
24. september 2026
Uopfordret anmeldelse
Besvarelse fra HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
Very pleased overall with my install
Very pleased overall with my install, I did have a small issue, but they came back and sorted it at no extra charge so can't complain. Have a nice fast 2gb connection speed 3 floors up now. Overall happy with choosing home vision, very polite and helpful staff.
22. september 2026
Besvarelse fra HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
Homevision are excellent.
Homevision came out to fix my tv and they were brilliant. It took them about 20mins to fix it and were very helpful and informative. Would definitely call them again. So very quick to respond as well. The next day.
22. september 2026
Besvarelse fra HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
Easy to book and friendly efficient staff
Very quick to send an engineer round. Told upfront what the cost would be and action that needed to be taken to solve tv and aerial problems. Work carried out quickly and efficiently. Very happy with everything.
21. september 2026
Besvarelse fra HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
Nice guy knew what he was doing polite
22. september 2026
Besvarelse fra HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
The two engineers who came were
The two engineers who came were on time very good and efficient and did everything that was needed and were very friendly so was glad that we booked with Homevision
28. september 2026
Besvarelse fra HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.