After my water heater started leaking (badly), HomeServe went above and beyond my expectations in helping me to get it back in business. Its Claim Department worked hand in hand with me, from the mo... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very professional courtesy, listened to problem then came up with solutions to correct problem, very nice young man , will surely use him again. Great asset to your company, I will tell everyone that... Se mere
Virksomheden har svaret
I had a great experience with this plumber. He came out to repair my sink and also replaced a pipe outside. He was friendly, professional, and took the time to explain what he was doing. He also provi... Se mere
Virksomheden har svaret
Sam showed up this afternoon and did find where the water was leaking from! I'm still not convinced that the 1 Inch Water Line is in Stable Condition after one of the fittings came off the line conn... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.
Kontaktoplysninger
45 Glover Avenue, 06850, Norwalk, USA
- 855-336-2465
- response@homeserveusa.com
- homeserve.com
4,7
Fremragende
12 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra HomeServe USA
Thank you for your positive feedback!
Called evening of 5/28
Called evening of 5/28. Service man here next morning, AC problem a simple fix and cooling restored. HS covered it entirely.
29. maj 2026
Besvarelse fra HomeServe USA
We're so happy to hear we could quickly resolve your AC issue and restore your cooling! Thank you for sharing your positive experience.
Job well done
The problem is solved with a satisfactory from the staff of home serve and the flowing water company. Job well done from the start to finish.
30. maj 2026
Besvarelse fra HomeServe USA
We're delighted to hear the problem was solved satisfactorily. We appreciate your positive feedback on a job well done!
Besvarelse fra HomeServe USA
Thank you for your positive feedback!
Besvarelse fra HomeServe USA
We regret we couldn't assist. We appreciate your feedback.
Besvarelse fra HomeServe USA
We're glad our team got everything back in order for you. Thank you for your feedback!
Responsiveness of the Warrany Company..
I called in to get my problem fixed and was sent to an appropriate person, however had. To wait 5 days for the worker to come. I am suprised that a company that is as large as it appears to be that they would have very limited resources as far as plumbing companies are concerned …..it is a little concerning to me that if I had a water line break or something worse would I have to wait for 5 days to get it fixed.
27. maj 2026
Besvarelse fra HomeServe USA
We appreciate you sharing your experience and concerns regarding the wait time for a plumbing service. We understand your frustration and the importance of prompt service, especially for urgent issues. We are actively working to expand our resources to better meet demand.
Besvarelse fra HomeServe USA
Thank you for your positive feedback!
Besvarelse fra HomeServe USA
We appreciate your kind words.
Besvarelse fra HomeServe USA
We are glad we could professionally resolve the problem for you.
I am very upset
I am very upset. I had an electrician come to my house to fix my outside lights. He rigged them up to another switch and now my garage is connected to an inside switch and now another outside light is now on all the time. I told them I wanted to hire my own electrician, and they can pay for it. They said okay and they would send me an email stating they would reimburse me. I haven't received the email yet.
29. maj 2026
Besvarelse fra HomeServe USA
We are concerned to hear about the issues with your lights and the email regarding reimbursement. We are actively looking into this to ensure the email is sent and your concerns are addressed.
Besvarelse fra HomeServe USA
We appreciate your feedback. We are glad our service was timely and our staff friendly.
He did show in the time frame but was…
He did show in the time frame but was not prepared for the situation had to go to Home Depot for parts
29. maj 2026
Besvarelse fra HomeServe USA
We appreciate your feedback. We are addressing this to improve our service.
Excellent service by Stephan.
29. maj 2026
Besvarelse fra HomeServe USA
We appreciate your kind words. We are glad you had a great experience.
Mr Roger Walter I truly appreciate…
Mr Roger Walter I truly appreciate your professionalism, kindness, and the excellent service you provided.
29. maj 2026
Besvarelse fra HomeServe USA
We're so pleased to hear our team member provided excellent service. We truly appreciate your kind feedback!
Plumbing issue
This is my first time using home serve I have been paying my premium for about a year or so so far so good they sent someone out to check the issue in a timely manner and the professional was professional and thorough they don’t cover EVERYTHING included in the repair but it’s better than having to pay for the whole thing at an inconvenient financial time so I’m grateful to have gotten a policy
28. maj 2026
Besvarelse fra HomeServe USA
We are glad to hear that our service was helpful during a financially inconvenient time. It's great that the professional was timely and thorough. Thank you for your feedback.
Besvarelse fra HomeServe USA
We're glad we quickly resolved your problem. We appreciate your feedback.
Besvarelse fra HomeServe USA
We appreciate your feedback! We're glad we resolved your problems quickly.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.