I had a great experience with this plumber. He came out to repair my sink and also replaced a pipe outside. He was friendly, professional, and took the time to explain what he was doing. He also provi... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very professional courtesy, listened to problem then came up with solutions to correct problem, very nice young man , will surely use him again. Great asset to your company, I will tell everyone that... Se mere
Virksomheden har svaret
Sam showed up this afternoon and did find where the water was leaking from! I'm still not convinced that the 1 Inch Water Line is in Stable Condition after one of the fittings came off the line conn... Se mere
Virksomheden har svaret
The original call was two weeks ago, and the original person, never called, so I called him. He scheduled to come out a week later, but the day of I called and he couldn't make it, but he said he'd... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.
Kontaktoplysninger
45 Glover Avenue, 06850, Norwalk, USA
- 855-336-2465
- response@homeserveusa.com
- homeserve.com
4,7
Fremragende
12 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Reliable service
Reliable service, when a schedule is set up, work is done on time. Plumber gaves us good advice
2. juni 2026
Amazing work
Amazing work, and helped us to the absolute max! They also helped to clean up the dirty mess and was super helpful!
1. juni 2026
Everything went what should’ve
2. juni 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
They got the job done.
Storm Electric constantly kept in touch with me. And made convenient appointments. Christopher the Electrician. Was on time, very knowledgeable, explained everything. Neat, clean and professional.
2. juni 2026
Besvarelse fra HomeServe USA
We're happy to hear about your positive experience with our team's communication and convenient appointments. We appreciate your feedback on our electrician's punctuality, knowledge, and professionalism.
I called Home Serve on May 29
I called Home Serve on May 29, 2026 and was told that they would get somene out on June 16, 17 or 18. I suspected a leak. Three week too long to wait to get a leak looked at. I declined that date. They called back and set up June 1 at 9:00 am. The Plummer called at 8:30 am and cancelled with an emergency. Set up an appointment for Tuesday June 2 without me confirming. I had to cancel an appointment. I am very disappointed with Home Serve and am thinking seriously about cancelling. Inside plimming does not cover faucets.
2. juni 2026
Besvarelse fra HomeServe USA
We appreciate you sharing your experience. We understand your frustration with the delays and scheduling issues, especially with a suspected leak. We are reviewing your feedback to improve our service and communication regarding appointments and coverage details.
Besvarelse fra HomeServe USA
We're happy to hear we fixed your plumbing problem professionally. Thank you for your feedback.
The best home warranty I recommend for…
The best home warranty I recommend for every home owner
17. maj 2026
Besvarelse fra HomeServe USA
We are so glad you had such a positive experience! We appreciate your kind words.
Very professional
Very professional. Great communication through notification updates and servicer was fantastic to work with handling all the logistics with my HOA and City.
2. juni 2026
Besvarelse fra HomeServe USA
We're so glad our professional service and communication were fantastic. We appreciate you acknowledging our help with your HOA and City logistics!
Great experience all around
The company that was sent to do my repair was great. Roman did an awesome job. Homeserve itself was very quick to get the service and their ai response system is awesome. I'm very happy with Homeserve.
2. juni 2026
Besvarelse fra HomeServe USA
We're so happy to hear about your great experience with the company we sent. We appreciate you acknowledging our quick service and AI system. Thank you for your feedback!
I had to keep calling to check on the…
I had to keep calling to check on the request as if it was never taken
2. juni 2026
Besvarelse fra HomeServe USA
We regret the repeated follow-ups needed. We are reviewing our process.
Timeliness,professionalism etc
2. juni 2026
Besvarelse fra HomeServe USA
Thank you for your positive feedback!
Anytime I needed help
Anytime I needed help, you responded timely. The one downfall is I do not get to pick the provider for service. Some bad experiences with some contractors, others great. I wish we had a way to choose who does our work.
2. juni 2026
Besvarelse fra HomeServe USA
We appreciate your feedback and are glad our response times met your expectations. We understand your desire for more control over provider selection and are always working to improve our service.
Besvarelse fra HomeServe USA
We appreciate your kind words. We are glad you had a positive experience.
Service appointment
Although no verifiable solution to the perceived problem, the tech was kind , patient and knowledgeable.
An upgrade from my previous experience .
31. maj 2026
Besvarelse fra HomeServe USA
We're glad to hear our technician provided a kind, patient, and knowledgeable experience, an improvement from your previous interaction. Thank you for your feedback.
I took longer than I expected but the…
I took longer than I expected but the problem was solved
1. juni 2026
Besvarelse fra HomeServe USA
We're glad the problem was solved for you. We appreciate your patience.
Besvarelse fra HomeServe USA
We appreciate your positive feedback! We are so glad our work met your expectations.
I file the claim on Saturday and was…
I file the claim on Saturday and was told my AI that someone would contact me within 4 hours. I did not get the call or text. I called again on Sunday and was told my appt was set for Monday between 10 & 2pm the tech did not arrive until 4:45. I spent the whole day waiting for the tech.
30. maj 2026
Besvarelse fra HomeServe USA
We sincerely apologize for the communication breakdown and the significant delay you experienced. We are reviewing our processes to prevent this from happening again.
A Temporary fix until the Pipe Breaks Again in another place!
Sam showed up this afternoon and did find where the water was leaking from! I'm still not convinced that the 1 Inch Water Line is in Stable Condition after one of the fittings came off the line connecting to the house water supply line. The Water Line is 35 years old and I'm afraid this Main Water Supply Line is going to break again soon.
Sam told me the Insurance Company will only Fix the Part in the line that either Leaks or is Broken.
We were lucky this time and WE WERE HOME WHEN THE LINE BROKE. I ALSO FOUND OUT FROM CUSTOMER SERVICE THAT THE INSURANCE COMPANY DOES NOT PAY FOR THE WAISTED WATER WHEN THE PIPE BREAKS. A WATER BILL COULD END UP COSTING ME HUNDREDS OF DOLLARS IN WASTED WATER GOING DOWN THE DRAIN. OH WELL I GUESS THAT'S WHAT LAWYERS ARE FOR!
1. juni 2026
Besvarelse fra HomeServe USA
We appreciate you sharing your experience and concerns regarding the water line. We understand your apprehension about the stability of the older main water supply line and the implications of potential future breaks, including the cost of wasted water. Your feedback is valuable as we continuously strive to improve our services and communication.
My experience with HomeServe from…
My experience with HomeServe from calling their number to dealing with the contractor they sent out was great from start to finish the contractor was professional educated on what to do and fix the problem
1. juni 2026
Besvarelse fra HomeServe USA
We're so glad your experience was great from start to finish! We appreciate you acknowledging our contractor's professionalism and expertise in resolving the issue. Thank you for your feedback!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.