Having read all the negative feedback on this company all I can say is that my experience has been nothing but positive. No problems with communication either by phone or website. I was called back ev... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a terrible experience with their customer service. There CS agent, Sophia, is both unprofessional, unqualified and rude. I believe she is the worst CS agent I have dealt with in my life and she... Se mere
My Aunt who has Alzheimer’s has been conned by this ‘insurance’ company four times so far between 2023 &. 2024, with telephone calls setting up direct debits @ £250 each time. I have reported to the b... Se mere
We paid cover for three years thinking we are covered. But who knew they don’t actually answer phone it goes straight to voicemail. Bloody scammers when they were selling cover they kept pestering to... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Home Appliance Cover has an extensive reach when it comes to engineers, who are ready to visit your property whenever there is a need for it! Well, we are talking about expert and experienced engineers who can repair your appliance to ensure its up and running as it was!
Kontaktoplysninger
Liberty House , 30 Whitchurch Lane, Edgware HA8 6LE, HA8 6LE, Edgware , Storbritannien
- 03333231786
- info@homeappliancecover.com
- homeappliancecover.com
2,5
Under middel
32 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The worst scam ever
5. september 2022
Uopfordret anmeldelse
Charlatans, Cheats and Liars.
I received a totally bogus cold call advising me that the Washing Machine Insurance that my wiife had taken out lasty year was in need of renewal. I think I may have had the lair at the other end of the line at a disadvantage as they'd phoned a building site, there's no house, no washing machine and I'm not married. I strung them along and thanked them for their help and they then asked for the usual Debit Card details which I willingly gave (obviously), they even asked for my Password so I told them I was actually a Violoin Player and the best I could think of was 'Fiddler' but they still didn't get it. The stupid morons even called me back to say that my Card was invalid and could I check?
24. februar 2021
Uopfordret anmeldelse
If you love yourself, stay away from this SCAM
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Homeappliancecover
Reviews 8 • Poor
2.5 stars: Poor
Reviews
Excellent 0%
Great 0%
Average 0%
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Bad 100%
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Diane Mace
4 reviews
1 star: Bad
3 days ago
think this company is 1 big con
think this company is 1 big con been paying them for over a year and now when i want a repair it took 3 days to receive an email to tell them whats wrong with my washing machine and now im waiting for someone to call to have a repair man come i ring up today and the message said the office is closed for the holiday WHAT HOLIDAY is an ordinary Monday never had this trouble with domestic and general
John Paul Noakes
2 reviews
1 star: Bad
26 Feb 2020
This company would be a joke if they made me laugh!!!
I took out cover with these guys when my washing machines 5 year warranty expired. I didn't receive any paperwork or online confirmation. When I did need to make a claim they sent a from via email which contained bad grammar and spelling mistakes and sentences that did not make sense like 'equipment you claiming for' and 'Please provide a description of the incident and damaged caused'!! This rang alarm bells. They failed to keep in touch or keep us updated, which is a pain when you have a huge pile of washing building up. The person on the phone was not knowledgeable and sounded like they were in a coffee shop. In the end I just asked for a refund of my payments. I am sure that this company want customers to sign up so they have a nice monthly income. They have no interest of serving their customers and are completely unprofessional.
Usman Rashid
1 review
1 star: Bad
27 Jun 2019
I BEG EVERYONE NOT TO USE THIS…
I BEG EVERYONE NOT TO USE THIS COMPANY...TOTAL FRAUD.
Waited 47 days for a engineer....and still waiting.
Their staff are bitterly rude and once challenged they put down the phone.
Their staff from INDIA use their famous tag line 'YOU WILL DEFINETLY GET A CALL BACK' which never happens.
AVOID AT ALL COSTS!!!
My next task is reporting them to the FCA!!
Dianne Baldwin
1 review
1 star: Bad
8 Feb 2019
Only got this star because couldn't go…
Only got this star because couldn't go any further without it!! Absolutely diabolical, waited 13 days for engineer to attend which happened 3 days ago who said we need a main motor, still no update and can't get through on the phone. AVOID AT ALL COSTS, DO NOT EVER ENTERTAIN THIS COWBOY OUTFIT!!!
John Taggart
1 review
1 star: Bad
10 Oct 2018
TOTAL SCAM THEY DONT EXIST
TOTAL SCAM THEY DONT EXIST
Zero customer service, number rings out, never answer emails
DO NOT TALK TO THEM OR ACCEPT ANY CONTACT FROM THEM
12. marts 2020
Uopfordret anmeldelse
think this company is 1 big con
think this company is 1 big con been paying them for over a year and now when i want a repair it took 3 days to receive an email to tell them whats wrong with my washing machine and now im waiting for someone to call to have a repair man come i ring up today and the message said the office is closed for the holiday WHAT HOLIDAY is an ordinary Monday never had this trouble with domestic and general
9. marts 2020
Uopfordret anmeldelse
This company would be a joke if they made me laugh!!!
I took out cover with these guys when my washing machines 5 year warranty expired. I didn't receive any paperwork or online confirmation. When I did need to make a claim they sent a from via email which contained bad grammar and spelling mistakes and sentences that did not make sense like 'equipment you claiming for' and 'Please provide a description of the incident and damaged caused'!! This rang alarm bells. They failed to keep in touch or keep us updated, which is a pain when you have a huge pile of washing building up. The person on the phone was not knowledgeable and sounded like they were in a coffee shop. In the end I just asked for a refund of my payments. I am sure that this company want customers to sign up so they have a nice monthly income. They have no interest of serving their customers and are completely unprofessional.
26. februar 2020
Uopfordret anmeldelse
I BEG EVERYONE NOT TO USE THIS…
I BEG EVERYONE NOT TO USE THIS COMPANY...TOTAL FRAUD.
Waited 47 days for a engineer....and still waiting.
Their staff are bitterly rude and once challenged they put down the phone.
Their staff from INDIA use their famous tag line 'YOU WILL DEFINETLY GET A CALL BACK' which never happens.
AVOID AT ALL COSTS!!!
My next task is reporting them to the FCA!!
27. juni 2019
Uopfordret anmeldelse
Only got this star because couldn't go…
Only got this star because couldn't go any further without it!! Absolutely diabolical, waited 13 days for engineer to attend which happened 3 days ago who said we need a main motor, still no update and can't get through on the phone. AVOID AT ALL COSTS, DO NOT EVER ENTERTAIN THIS COWBOY OUTFIT!!!
8. februar 2019
Uopfordret anmeldelse
TOTAL SCAM THEY DONT EXIST
TOTAL SCAM THEY DONT EXIST
Zero customer service, number rings out, never answer emails
DO NOT TALK TO THEM OR ACCEPT ANY CONTACT FROM THEM
10. oktober 2018
Uopfordret anmeldelse
Just had an unsolicited call from this …
Just had an unsolicited call from this company telling me my washing machine was out of warranty and they were calling to extend it for £4.99 a month.....
Let him waffle on and then when he went to close the sale, told him I did not have a washing machine!
Nice their contact numbers start 03333 and are therefore chargeable!
Try getting business from customer recommendations and not misrepresentations!
22. januar 2018
Uopfordret anmeldelse
BEWARE OF THIS COMPANY
You can reach this company until you make the payment and when it comes to claim, they never respond to your email or pick your call. Keep Away completely!
23. november 2017
Uopfordret anmeldelse
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