I am reviewing only Arpit, who assisted me with my problem - I am not reviewing Saxo. Arpit did a wonderful job of understanding my problem, which was quite complex, and then addressing it. Arpit, I m... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The set up process was easy. One day after setting up the account, I received a call from customer serviced to make sure I understood the platform, terms and conditions and documentation requirements... Se mere
Platform is ok. Customer service is abysmal. Difficult to find a way to connect. When you call, you are put on hold (I was first in line for over 10 minutes) and then they hang up on you. Happened two... Se mere
Virksomheden har svaret
Jaya was brilliant ; She knew her stuff and was able to effortlessly guide me through a complicated procedure to do with changing currencies and downloading these. She advised leaving the funds one... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Saxo is an international award-winning investment firm for investors and traders who are serious about making more of their money. Saxo’s clients enjoy broad access to global capital markets across asset classes on our industry-leading platforms. With headquarters in Copenhagen, Saxo has more than 2,300 professionals in financial centres around the world, including London, Singapore, Amsterdam, Zurich, Dubai and Tokyo.
What do we offer?
Skrevet af virksomheden
- Award-winning trading platforms
- To connect traders and investors to global markets, Saxo provides a suite of powerful online trading platforms: SaxoTrader, our award-winning platform for web, mobile and desktop, with access to our full range of trading products and advanced tools. SaxoInvestor, our all-in-one investment app, offering easy access to stocks, ETFs, bonds and more To try the platforms and practice trading, you can sign up for a free 20-day demo account.
- Find every product you want to trade
- Saxo offers an unparalleled product range of 71,000+ financial instruments, including stocks from over 25 countries, ETFs, online bonds and mutual funds, along with leveraged products such as CFDs, futures, FX, and options on stocks, indices and futures. With Saxo, you always get ultra-competitive spreads and commissions across all asset classes.
- Get inspired to trade and invest
- Trading is all about making informed, rational decisions. To keep our clients up to date, we provide a wide range of free inspirational content, including daily market commentary from our in-house experts, news, popular stocks, webinars and podcasts. Whatever your level of trading and investing experience, Saxo supports you with the knowledge you need.
- Our Story
- Since 1992, we have been on a mission to make the global financial markets more accessible to more people. Today, Saxo is a fully regulated and licensed bank under the supervision of the Danish FSA, holding broker and banking licenses in multiple jurisdictions. We are designated as a Systemically Important Financial Institution (SIFI) by the Danish FSA, and have an investment-grade rating from S&P. With offices around the globe, Saxo has local support teams on call 24/5 for technical and account support. We also provide helpful resources online in our self-service portal. If you’re interested in joining our 1.5 million+ clients worldwide, visit our website to open a Saxo account today.
Kontaktoplysninger
40 Bank Street, 26th floor, E14 5DA, London, Storbritannien
- +44 207 151 2100
4,3
Fremragende
502 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very helpful and friendly staff
Very helpful and friendly staff ,problem was resolved easily .
15. maj 2026
Uopfordret anmeldelse
Besvarelse fra Saxo Group - Saxo UK
Hi Kostas,
We're delighted to know that our team was able to assist you effectively with your issue. Your positive feedback means a lot to us and motivates our staff to continue providing great service.
Thank you for taking the time to share your experience.
Kind regards,
Saxo Client Services.
Unlike T212 which is very user…
Unlike T212 which is very user friendly, its quite complicated for me. but I'm learning it and I like it.
15. maj 2026
Uopfordret anmeldelse
Besvarelse fra Saxo Group - Saxo UK
Dear Martina,
That’s a great way to approach it.
The platform can certainly feel more complex at first because it offers a wider range of tools and functionalities, but once you get familiar with it, it becomes much more intuitive—and it’s good to hear that you are already starting to like it.
If there are any specific areas you find confusing or would like a clearer walkthrough of, feel free to let us know and we’ll be happy to guide you through them.
Kind regards
Jaya Satija
Mukesh was very helpful.
Mukesh was very helpful.
He provided all neccessary information
I needed.
Another great Saxo Bank
experience.
Thank you
14. maj 2026
Uopfordret anmeldelse
Besvarelse fra Saxo Group - Saxo UK
Dear Luke,
Thank you for sharing your experience with us.
It’s great to hear that your query was handled efficiently and that you received all the information you needed. I’ll make sure your comments are passed on to Mukesh and his manager, as feedback like this is very valuable to us.
If you have any further questions or need assistance in the future, please feel free to reach out.
Kind regards
Jaya Satija | Client Services
Saxo
Saxo customer experience
Saxo have been first rate in customer focus, financial tools that are both highly informative and accessible. My contact Daniel Delgado has been very helpful in navigating all queries and responds quickly. I am pleased to have moved a substantial amount of my investments to Saxo and would recommend their services.
12. maj 2026
Uopfordret anmeldelse
Besvarelse fra Saxo Group - Saxo UK
Dear Sean,
Thank you very much for your thoughtful feedback and for taking the time to share your experience.
We’re delighted to hear that you find our platform’s tools both informative and accessible, and that our customer focus has met your expectations. It is especially pleasing to know that Daniel has been helpful in addressing your queries and responding promptly.
We truly appreciate the trust you have placed in us by moving a substantial portion of your investments to Saxo, and we are grateful for your recommendation of our services.
If there is anything more we can do to support you or enhance your experience, please do not hesitate to get in touch.
Kind regards
Jaya Satija | Client Services
Saxo
Easy to trade and easy to see…
Easy to trade and easy to see performance. Could not ask for more.
14. maj 2026
Uopfordret anmeldelse
Besvarelse fra Saxo Group - Saxo UK
Dear Richard,
Thank you for your valuable feedback.
We’re pleased to hear that you find it easy to trade and to monitor your performance on our platform. It’s great to know the platform is meeting your expectations.
If you have any suggestions for further improvements or need assistance with any of the tools or features, please don’t hesitate to get in touch.
Kind regards
Jaya Satija | Client Services
Saxo
Shocked to receive nil interest on six figure cash balances
It took me a while to get a reason as to why I had over $100k in cash but was receiving no interest! I was not a VIP client, therefore had no interest on cash balances! Needless to say, I have moved my cash elsewhere.
1. marts 2026
Uopfordret anmeldelse
Besvarelse fra Saxo Group - Saxo UK
Hi Simon, thanks for taking the time to leave this.
We do want to clear something up though, as it may be useful for others reading this too: we do pay interest on uninvested cash balances above £5,000, and you can see exactly what that looks like using our interest calculator here: https://www.home.saxo/en-gb/campaigns/interest-rates-cal
As an investment platform first and foremost, we’ll always encourage clients to put their money to work — but we absolutely recognise that sometimes cash needs to sit on the sidelines, and we want to be fair and transparent about what that earns.
The rates won’t match a dedicated savings account, but they’re there.
If you ever want to revisit things or have questions about how it all works, I'd be more than happy to help, my email address is stuh@saxomarkets.com.
Kind Regards
Stuart
Good UK broker.
They take security very seriously which can be a bit onerous. However obviously for the greater good. I like the platform but could do with modernising to bring up to what charles schwabb, in America, offer. But better than what a lot of broker's in u.k provide.
13. maj 2026
Uopfordret anmeldelse
Besvarelse fra Saxo Group - Saxo UK
Hi Adrian
Thank you, I really appreciate the feedback.
You’re right that our security process can add a few extra steps, but as you say, it’s there for a good reason. We’d always rather be thorough than not, and we’re continually looking for ways to improve the client experience while keeping the platform as secure as possible.
The platform is also a key area of focus for us, and feedback like this really helps us identify and close any gaps.
Great to have you with us!
Kind Regards
Stuart
good platform
13. maj 2026
Uopfordret anmeldelse
Besvarelse fra Saxo Group - Saxo UK
Hi Mahinder
Good platform, great clients - Thank you!
Really appreciate you taking the time to leave a review. Great to have you onboard.
Kind Regards
Stuart
Excellent data presentation and cheap fees
Cheap trading fees, access to a wide range of markets and conveniently presented data
13. maj 2026
Uopfordret anmeldelse
Besvarelse fra Saxo Group - Saxo UK
Hi Terry
That's the trifecta right there - competitive fees, broad market access and data that actually makes sense at a glance.
Really glad it's all landing well for you. Thanks for shouting about it, very much appreciated.
Kind Regards
Stuart
Their Support department is top tier
Their Support department is top tier, had some great help from Martin! Very impressed.
13. maj 2026
Uopfordret anmeldelse
Besvarelse fra Saxo Group - Saxo UK
Hi Alex
Top tier is exactly what we're going for - so this is great to hear!
Martin will be chuffed to get a shoutout, we'll make sure it gets back to him.
Thanks for taking a moment to share this & please don't hesitate to contact us again for any help or assistance you might need in the future.
Kind Regards
Stuart
Saxo have been my broker for many…
Saxo have been my broker for many years, they always deal with an queries in a timely manner. Excellent service and product range.
13. maj 2026
Uopfordret anmeldelse
Besvarelse fra Saxo Group - Saxo UK
Hi Matthew
Many Years and still going strong - we love that!
Long-term clients like you are what its all about and we'll always work hard to make sure every query gets handled the way you'd expect.
Here's to many more, Thank for the kind words
Kind Regards
Stuart
What a pleasure!
When I rang I was delighted to find that my call was answered by Jaya, she had dealt with a previous query. Immediately I could relax, knowing that I would get the best service and attention.
Once again she answered my query with both knowledge and patience. She eased my mind about concerns I had with a delisting company, CRH. Jaya even remembered elements of a previous conservation earlier in the month. She said she would enquire into the transfer of my shares to the NYSE and would contact me with her findings a little later in the day. Much to my satisfaction, she did just that.
Saxo can be satisfied that, in Jayo, they have a staff member of the highest quality.
Dermot.
11. maj 2026
Uopfordret anmeldelse
Besvarelse fra Saxo Group - Saxo UK
Hi Dermot
This absolutely made Jaya's day - and ours!
It's wonderful to hear that continuity of service came through; remembering a previous conversation and actually following up on the CRH/NYSE transfer is exactly what we're here for.
Thanks for taking the time to share this and please dont hesitate to contact us in the future for any more help or information.
Kind Regards
Stuart
Eruc was kind patient and helpful
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra Saxo Group - Saxo UK
Dear Client,
Thank you for your kind feedback.
We are very pleased to hear that Erick was patient and helpful during your interaction. Feedback like yours is greatly appreciated and will be shared with him and his manager.
If there is anything else we can assist you with, please do not hesitate to contact us.
Kind regards
Jaya Satija | Client Services
Saxo
calm and helpful
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Saxo Group - Saxo UK
Dear Client,
Thank you for your feedback.
I’m pleased to hear that you experienced our support as calm and helpful. Creating a reassuring and supportive environment for our clients is very important to us, and it’s great to know this came across in your interaction.
If you need any further assistance, please don’t hesitate to reach out.
Kind regards
Jaya Satija | Client Services
Saxo
The agent quickly understood my query…
The agent quickly understood my query and resolved it to my satisfaction
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Saxo Group - Saxo UK
Dear Client,
Thank you for taking the time to share your feedback.
I’m very pleased to hear that your query was promptly understood and handled in a way that met your expectations. Providing clear and efficient support is a key priority for us, and it’s encouraging to know this was reflected in your experience. I will make sure your positive comments are passed on to the colleague who assisted you.
If you have any further questions or need assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Jaya Satija | Client Services
Saxo
Tambee was very helpful and answered…
Tambee was very helpful and answered all my questions. She was polite and patient.
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Saxo Group - Saxo UK
Dear Client,
Thank you very much for your kind feedback.
I’m delighted to hear that our agent was able to assist you thoroughly and that you experienced her as both polite and patient. Feedback like yours is truly encouraging, and I will gladly share your comments with her and her manager.
Should you have any further questions or need support in the future, please feel free to reach out to us at any time.
Kind regards,
Jaya Satija | Client Services
Saxo
Excellent customer service from Charlotte at Saxo
Just moved to Saxo and the customer support from Charlotte has been excellent. She is quick to pick up the phone and addresses my questions professionally and efficiently.
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Saxo Group - Saxo UK
Dear Client,
Thank you very much for your feedback and for choosing to move your business to Saxo.
I’m delighted to hear that Charlotte has been able to support you so promptly and professionally, and that your questions have been addressed efficiently. I will make sure your kind words are shared with her and her manager.
If there is anything more we can do to support you as you settle in with Saxo, please don’t hesitate to let us know.
Kind regards,
Jaya Satija | Client Services
Saxo
Great, quick and helpful resolution to my query.
22. april 2026
Uopfordret anmeldelse
Besvarelse fra Saxo Group - Saxo UK
Dear Jim,
Thank you very much for your kind feedback and for taking the time to share your experience.
We’re delighted to hear that your query was resolved quickly and swiftly. If you need any further assistance in the future, we’re always here to help.
Best regards,
Jaya Satija | Client Services
Saxo
Excellent Product Support
I've had an account with Saxo for over a year and am very happy with both their product offerings and the support provided to me by my Relationship Manager and the technical support team.
We use their OpenAPI and FIX APIs to develop proprietary trading systems for FX and equity instruments.
22. april 2026
Uopfordret anmeldelse
Besvarelse fra Saxo Group - Saxo UK
Dear client,
Thank you for taking the time to share such detailed feedback.
We’re very pleased to hear that you’re happy with our product offerings, as well as the support from both your Relationship Manager and our technical support team. It’s especially encouraging to know that our OpenAPI and FIX APIs are serving you well in developing your proprietary trading systems for FX and equity instruments.
We truly appreciate your trust and continued relationship with Saxo, and we look forward to supporting your trading and development needs going forward.
Best regards,
Jaya Satija | Client Services
Saxo
Fantastic customer service experience
Fantastic customer service experience (by Eirik in Digital Sales) who over the course of several week provided timely and high value added support to answer all my question and helped me to commit to Saxo as a key broking platform partner. Eirik was extremely competent and responsive. By far my best customer service experience with a broking platform. Highly recommended!
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Saxo Group - Saxo UK
Dear client,
Thank you very much for taking the time to share this detailed and positive feedback.
We are delighted to hear that you had such an excellent experience with Eirik and that his timely, thorough support helped you feel confident in choosing Saxo as your trading platform partner. Providing competent, responsive and value-adding service is exactly what we strive for, and it is rewarding to know this has been your experience.
We will make sure that your kind words are shared with Eirik and the Digital Sales team, as feedback like this is highly appreciated and motivating.
Thank you again for your trust and for recommending Saxo. If there is anything we can assist you with going forward, please do not hesitate to reach out.
Kind regards,
Jaya Satija | Client Services
Saxo Bank
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.