I chose Holts Gems as the designer and maker of our engagement ring due for several reasons, but mostly due to their customer service, where they were extremely attentive and helpful. I never felt any... Se mere
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Alicja and the team at Holts helped me to design a bespoke gemstone ring for a special occasion. We looked at a variety of gemstones and talked through a number of possible designs, helping me get t... Se mere
I thoroughly enjoyed the whole process of choosing all the elements of my bespoke ring. Holts Gems were brilliant from start to finish, very knowledgeable, they expertly guided me through each step o... Se mere
Virksomheden har svaret
Seamless experience. I had the pleasure of being helped by May who struck the perfect balace of encouraging, knowledgeable, and incredibly friendly. I had absolutely no idea where to start and we e... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Based in London's Hatton Garden, Holts Gems are a second generation family business, specialising in bespoke engagement rings, fine jewellery, loose gemstones and bespoke jewellery design. We offer one of the largest collections of precious and semi-precious gemstones in the UK. Our team of highly trained Lapidaries are happy to fashion your gemstone into any shape according to your requirement as well as repairing or re-polishing a gemstone to its original condition. We also offer pearl and bead re-stringing, gemstone testing and jewellery valuation services. Since its opening in 1948, Holts Gems has come to symbolise the highest degree of expertise and integrity within the jewellery and gemstone trade. Holts Gems is proud to have been recognised for its exceptional standards of service, and consequently honoured with a number of awards, including the Luxury Business accolade at the Family Business of the Year 2014 and the Independent Retailer of the Year at the Retail Jeweller awards.
Kontaktoplysninger
1st Floor, 39 Greville Street, EC1N 8PJ, London, Storbritannien
- 02074055286
- info@holtsgems.com
- holtsgems.com
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Alicia took a lot of time and effort to…
Alicia took a lot of time and effort to find the perfect stone!
Many thanks
A wonderful experience and a beautiful ring.
We’ve had a wonderful experience with Holts Gems. We wanted to make sure the wedding band matched an unusual engagement ring. They chose some beautiful rings to get the conversation started and give us ideas. They helped us to make decisions on a version that was beautiful and would stand the test of time. Everyone at Holts Gems has been patient, helpful and full of ideas. They have made the experience a wonderful one and we are both delighted with our ring. I wouldn’t hesitate to recommend them.
Holts were fantastic
Holts were fantastic! Their service was excellent talking me through diamond categories and allowing and supporting me to take my time to make decisions on the diamond and band combination. They supported the process every step but where never pushy or ‘salesy’ always ensuring I was happy and comfortable before proceeding even suggesting I slept on it before final purchase. Overall a brilliant service!
I had a fantastic experience with Holts…
I had a fantastic experience with Holts Gems. The whole consultation process was very smooth and I felt valued and appreciated as a customer. Would very much recommend! In particular Sofia was especially helpful and I feel lucky to have had her knowledge and support throughout, as I was looking for an engagement ring and she was very sensitive to both my budget and ensuring it would be a lovely surprise for my partner (even coming up with creative ways to find her ring size!)
Simply perfect
Simply perfect. Sophia was amazing, very glad I brought an engagement ring from Holts
Amazing team
Amazing team, bespoke work, great experience. Thank you!
After many months of looking for an…
After many months of looking for an engagement ring for my gf, I stumbled upon Holt's gem and out of most jewellers I have visited, they were by far the best. Alicja was super helpful and very knowledge in all aspects. She helped me identify my gf's ring size exactly just from a photo I showed her. She also helped me get the perfect gemstone for the ring just from a simple conversation. Very kind and simple service. Would highly recommend especially for coloured gemstones.
Alicja provided a wonderful service
Alicja provided a wonderful service, would highly recommend
Fantastic Experience
We had the most lovely experience finding our wedding rings here. We worked with Marianne over email to set up an appointment time and discuss our preferences. When we came in for our appointment, she had a beautiful selection of rings all set up and ready for us to try. Her communication and expertise were fantastic throughout. We love our rings and are so thankful for Marianne's help - we couldn't recommend working with Holt Gems more!
Great service
Great service, very friendly staff, strong expertise, made me feel at ease buying an engagement ring. Much better all round service than other jewellers I also visited in Hatton garden.
Trilogy engagement ring
Alicja and her team at Holts Gems are fantastic and created a beautiful bespoke engagement ring.
I didn't spend a day in Hatton Garden as many do but went straight to Holts Gems based on already excellent feedback. I wasn't disappointed. Alicja was very attentive over the few initial appointments that I had and assisted with choosing the stones and explaining the characteristics. She also ensured that my followup questions about the design were answered to my satisfaction before we agreed to proceed. Pricing is honest and reasonable from the outset.
I have no hesitation whatsoever in recommending Holts Gems and will return in future for further assistance. Sufficed to say, the ring was very well received!

Besvarelse fra Holts Gems
Amazing service and expert advice
Amazing service and expert advice. I bought my wife's engagement ring from Holt's and have returned for an eternity ring. I can highly recommend Holt's and will be back myself.
Bespoke engagement ring
Marianne did an incredible job designing and advising on an engagement ring. The ring is beautiful, incredibly well crafted. It was worth the wait! I can thoroughly recommend Holts to anyone looking to make a bespoke engagement ring.
Flawless for engagement rings
I would recommend Holts Gems in an instant. Marianne was welcoming, knowledgeable and (very) patient. That made navigating online design meetings a breeze. It also provided reassurance that the engagement ring we designed would be perfect. That reassurance is near-enough priceless. Needless to say, the ring is beautiful and my fiancée and I couldn’t be happier with it.
Alicja was incredibly helpful…
Alicja was incredibly helpful throughout the whole process, very knowledgeable about gemstones, got it made to a tight deadline and I couldn't be happier with the ring! Most importantly my fiancée loves it! Thank you! :)

Besvarelse fra Holts Gems
Excellent all round service
Alicja at Holts was super helpful in providing advice and guidance on creating a new bespoke eternity ring.
The ring is superb and so was the service.
Highly recommend Holts.

Besvarelse fra Holts Gems
Amazing service and choice
Amazing service and choice.
Enjoyed my experience of choosing our engagement ring
Thank you!

Besvarelse fra Holts Gems
Holts Gems were professional from start…
Holts Gems were professional from start to finish. Their product was amazing and fairly price . Marianne who dealt with us was knowledgable, patient and genuinely interested . Thank you for my fiancés gorgeous engagement ring
Best place to get the perfect ring
I can’t recommend this place enough to get your engagement ring! I decided to take my other half with me so we could choose a ring together. They called up in advance to find out the style I was looking for and the budget so they would only show the options that were available. Alicja was amazing with helping us choose the perfect ring and went the extra mile in terms of customer service by explaining everything including the usually pitfalls. Marianne was extremely accommodating to let me pick up the ring on a day that they don’t usually have customers. She was incredibly warm and funny and provided all the information I needed. We’ll be back to buy our wedding bands from here!
Fantastic Experience at Holts
A fantastic experience at Holts, Marianne was absolutely brilliant to deal with, and could not have been friendlier or more helpful. She made the whole process a real pleasure from start to finish.
Highly recommended!
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