Just bought a pair of Craghoppers Kiwi Cargo trousers. The price was cheaper than Go Outdoors, or Craghoppers Direct even with carriage charges. Communication was good. Delivery was quick. Pleased wit... Se mere
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Se, hvad kunderne siger
This company is a joke, it took 2 weeks to tell me they were unable to fulfil my order after I called them to enquire about the order. I was then told it would take upto 4 working days to receive a re... Se mere
Lady on other end of telephone so very helpful..didn't make me feel she didn't have time to help me...delivery etc very good..my grandson always likes his xmas gift from this company, as products alwa... Se mere
★★★★★ Brilliant customer service My original cap went out of stock, so I emailed to ask about swapping to a different one. Melissa sorted it quickly, kindly covered the small price difference,... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
https://hollandscountryclothing.co.uk/ Hollands Country Clothing has been in business for over four decades, having been started by Malcolm Holland back in 1978. The store is a family-run establishment that is known for its collection of high quality country clothing. It offers customers an array of clothing and accessories that range from everyday farm workwear to classic country tweeds. As the fourth generation farmer, Malcolm had a deep understanding and appreciation for rural life which he wanted to share with his customers. Today, this ethos continues on as Hollands Country Clothing resells the best country brands from around the world such as Aigle, Alan Paine, Hoggs of Fife, Musto, Deerhunter and Harkila. These brands have become synonymous with quality, high-performance, and the traditional country look – ideal for any occasion or weather condition! At Hollands, customer satisfaction is our top priority. We understand that sometimes things don’t work out as planned and we want to make it right for our customers. That’s why we offer a hassle-free return policy on all purchases within 90 days of the original purchase date. If you are ever unsatisfied with your purchase from Hollands, simply contact us and let us know what happened so we can take care of it quickly and efficiently. We will do whatever it takes to ensure your satisfaction, whether that means issuing a refund or exchanging the item. Our friendly customer service team is always here to help make sure you get what you need in a timely manner. For more information about great offers and more, follow us on Facebook and Instagram For customer inquiries please email: info@hollandscountryclothing.co.uk
Kontaktoplysninger
Disley Hall Farm, Corks Lane, SK12 2DA, Disley, Storbritannien
- 0161 524 3548
- info@hollandscountryclothing.co.uk
- www.hollandscountryclothing.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 91 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very helpful customer service and…
Very helpful customer service and advice from hannah.
Pleased with purchase......
Just bought a pair of Craghoppers Kiwi Cargo trousers. The price was cheaper than Go Outdoors, or Craghoppers Direct even with carriage charges. Communication was good. Delivery was quick. Pleased with purchase and I would buy from this company again.
This company is a joke
This company is a joke, it took 2 weeks to tell me they were unable to fulfil my order after I called them to enquire about the order. I was then told it would take upto 4 working days to receive a refund. Absolute clowns, they certainly won't be getting anymore business from me.
Brilliant clothing company and an…
Brilliant clothing company and an excellent customer service team, nothing is too much trouble and is handled quickly.
Nothing in stock
I ordered a jacket for my wife from their site, they took payment and confirmed the order then emailed me saying it was out of stock, I ordered a different jacket, it was also out of stock, I asked for a refund and used the money to order another jacket, guess what, it was out of stock and Im now waiting for another refund, rubbish service
Lady on other end of telephone so very…
Lady on other end of telephone so very helpful..didn't make me feel she didn't have time to help me...delivery etc very good..my grandson always likes his xmas gift from this company, as products always good quality..thankyou
The staff at this company are something…
The staff at this company are something else. They make you feel like you are the only person they are dealing with, talking with you like they would in a shop. This sets the bar for the gold standard of customer service. Thank you Melissa and Nelly 😊
Prompt efficient helpful service
Prompt efficient helpful service , products have always been good quality and priced very reasonably.
★★★★★ Brilliant customer service
★★★★★ Brilliant customer service
My original cap went out of stock, so I emailed to ask about swapping to a different one. Melissa sorted it quickly, kindly covered the small price difference, and made sure it was dispatched the same day. She was friendly and helpful throughout, and kept me updated. It's rare to get service this personal, and it's made me a returning customer. Thank you, Melissa and the team!
★★★★★ Heather Glencairn Harris Tweed cap (Midnight)
Lovely cap. The navy herringbone tweed is soft with a subtle texture, and the tan leather peak and strap give it a quality finish. It came with its Harris Tweed certificate, which is a nice touch. Smart enough with a wax jacket but works just as well with denim. It's got the approval at home too!
⭐⭐⭐⭐⭐ Outstanding Service
⭐⭐⭐⭐⭐ Outstanding Service, Fantastic Value and Excellent Quality
I recently purchased a Didriksons Neja coat from Hollands Country Clothing and couldn’t be happier with the experience.
The coat is absolutely brilliant quality and was fantastic value for money and a great price!
The service from HCC was exceptional from start to finish. Delivery was really quick, and when I needed to exchange the coat for a smaller size, the company arranged a free exchange, efficiently and without any fuss.
I hadn’t used Hollands Country Clothing before, but having experienced such fantastic customer service, I wouldn’t hesitate to use them again. In fact, they’ll now be my first port of call for any outdoor clothing.
It’s so refreshing to find a company offering great products at excellent prices, backed up by genuinely outstanding customer service.
Poor customer service
Waited for over two weeks for a product which was required for a set date for my son to be told it was out of stock and do I want to change my order for something else.

Besvarelse fra Hollands Country Clothing
helpful advisors, solved my query instantly.
Amazing service when I called to change the delivery address so my dad gets it in time for the shooting season and his birthday. Easy process and very helpful advisor. Thankyou!
Customer service is very good
Customer service is very good. I had a question before I put an order in which was answered promptly. My order arrived within 4 working days.
they sold the wellington that i wanted…
they sold the wellington that i wanted and the price was the cheapest that i could find.
rang and ordered them, paid over the phone and everything seemed to work well.
i did ring x3 and got no answer each time, but without requesting a call back, they actually rang me back - so a not so good and a very good.
I find the 'for dispatch in 5-7 days' curious - it isn't setting a very high bar, but what i expected is what transpired - they came ahead of that schedule.
Aim low and beat expectations - "ooh look it says 5-7 days and then the delivery time on top of that, but i got them after just 6 days, that was good"
overall, I'm quite happy
Great customer service from the team
3 days after ordering not despatched…
3 days after ordering not despatched and no communications. I chased and got a stock reply so cancelled the order. Waste of my time.

Besvarelse fra Hollands Country Clothing
Friendly & Helpful
Good value item, bought online. Abe was very helpful when I phoned to enquire about a delayed delivery. He chased up the delivery and called back straightaway. Thank you.
Quality product and personal Customer Service impressed!
Very helpful on returns as well as having high quality well designed items on the website. Love that they are family owned!
pleasure dealing with your rep.…
It was an absolute pleasure dealing with the young lady who represented your firm when she dealt with my initial enquiry and subsequent ordering of item – she was thorough – competent – knew exactly what she was talking about - total pleasure when it is often extremely difficult to find a “real person” to communicate with.
This lass needs a pat on the back and a £50 week pay rise !!!!
I only found your company when browsing - will do all my shopping with you in future
Fantastic!
Fantastic! Abe and the team were very responsive and their support with my purchases and subsequent return of one item was excellent! I’ve added Hollands to my go-to list of clothing retailers, especially if their prices remain competitive!
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