Holland2Stay Anmeldelser 2.395

Studios are really nice and spacious, they offer everything one could need and you can furnish it however you like! Rooftop terrace and lobby are amazing too! Staff is really nice and it’s a good worth for the price.

Repairs take forever,
Rooms are overpriced for what you get (except you get housing benefit)
Hallway maintained every 2 weeks,
Outside of the building not cleaned so flies manifest themselves, (when cleaned they just didn’t reach my room, I asked the cleaner they said we will be back (surprise they never went back). Also spoke to the house manager who told me they are coming back… rest is history
When informed about issues they often say that it will be cleaned soon, or that they cannot do anything because it’s a third party or that the contact person that never response to your email is in den Haag or Eindhoven. That they are not in the office because they are at another location that day. Or you request a call back and get sent an email on which u answer and after which you receive an unfriendly email from the said person in den Haag about a technicality.
Excuses over excuses and no statement of yes we screwed up here sorry we will get at it. Do never expect that from holland2stay. Never! Then you are fine renting here.
It really took me months to be so frustrated with them to leave this review. I just gave them the opportunity to just be reasonable and helpful but again pointing fingers everywhere but not themselves. It’s like a virus and honestly I feel sorry for the people that always change and just work at the office a few weeks to be loaded with all this incompetence from the management and design of this whole “management” company.

My new studio at De Eendracht in Rotterdam is fantastic: completely brand new, very bright, and the furniture is modern and functional. The building itself is super new, with great facilities like a gym, lounge, and laundry. Highly recommended!

I think it's best option for expats, Holland2Stay offers good quality houses. Because when you are an expat an came first to Netherlands you do not have any idea about how competitive finding house is.

All went well with check in. We got what we were promised.

The property manager Joanna , she was very helpful. Many thanks for your assistance!

My check in was decent. There were certain things which were missing like my storage keys and spare room keys. Also the cleaning was not done. But overall facility vise it's a decent place to live.

I’ve been renting with H2S for three years across two different buildings (The Hague and Eindhoven), and overall it’s been a good experience.

First, the good stuff. Booking was easy both times. Once you send the documents they ask for, things move quickly. Communication is mostly fine; they usually give updates about maintenance proactively and answer questions on time. When moving out, as long as you actually clean the place properly and follow their checklist, you should get your full deposit back. Normal wear and tear wasn't an issue in my case. Lastly, whenever something in the apartment wasn’t working, they either fixed it or sent someone to do it, usually within a reasonable time. They also organize occasional community events, which is a nice extra.

There are a few downsides. If the apartment isn’t brand new, expect the flooring to be a bit worn. It’s not a huge deal, but it doesn’t look great. A couple of times, something was planned in the building but wasn’t communicated on time (if at all). There was also a month‑long issue with the laundry room because they had to wait on an external company, which was annoying.

Lastly, some of their buildings are in areas that aren’t the nicest, think petty crime or sketchy people hanging around. Worth checking the neighborhood first before you book.

We have been renting an apartment since last week. This is really cozy, and I really appreciate the H2S support teams and our property manager.
Everything goes well.

I only have positive things to say about my stay with Holland2Stay. From the beginning, communication was professional, clear, and timely. They always set out expectations fairly; the contract was fair, as was the rent in this competitive market, and instructions for cleaning before check-out were very thorough. The staff were responsive and in my experience always friendly (special shout-out to Julius, excellent service!). In every regard, H2S delivered! From beginning to end, I really enjoyed my stay at Philips Bedrijfschool in Eindhoven!

I had a great experience with Holland2Stay. Their service is truly outstanding, and what impressed me the most was their quick response to any issue or question I had. From the application process to move-in and throughout my stay, everything was handled professionally and efficiently. Whenever I contacted their support team, they replied promptly and resolved problems without delay, which made living there very comfortable and stress-free. The apartments are well-maintained, modern, and exactly as described. Overall, I highly recommend Holland2Stay for anyone looking for reliable housing with excellent customer service and fast support.

The apartment was nicely designed and the loft repair requests were handled quickly. Their support system is informative and makes it easy to track progress and ask questions.
However, my building did not have a washing machine in the apartment and there were only 2 in the building in the laundry room serving 170 lofts, which wasn't enough at all. They did not repair the 3rd washing machine for almost a year. The elevators kept breaking down so is the main door, and all received relatively low attention from h2s side.
At the checkout, they charged a lot for repairing the silicon in the shower, which is supposed to be subject to normal wear and tear.
H2S usually tries to organize events for the tenants, but all were badly organized in my opinion. I'm overall happy with the apartment quality, but h2s's ways of management can fall short.

After dealing with so many scam agents and reluctant brokers, H2S gave me the keys in only a couple of days. The management is great and caring, the apartment is always clean and the neighbors are lovely.
Keep it up Holland2Stay!

I just moved in and everything was handled so professionally. The check in was very smooth. The staff is very responsive. The apartment is well maintained and designed beautifully with new design furniture. Even fellow tenants here are very helpful and friendly.

I was unable to reach you by phone, so I am leaving this review instead.

After searching for housing through your website in Eindhoven for over a month, I finally managed to book an apartment in City Tower. I was very pleased and believed this was a confirmed option. Unfortunately, my application was rejected because, according to the property manager, she “didn’t believe I would stay in Eindhoven for a year.”

For context, I am a student who has secured a six-month internship in Eindhoven, and I plan to remain in the city afterward to complete my thesis, as I do not need to return to the city where my university is at. The property requires a minimum one-year stay, and I clearly stated that I intended to stay for at least a year and was even considering remaining after my studies.

After spending an entire month on your website searching for housing, I booked student accommodation as a student, so this decision is difficult to understand.

I do not understand where it is stated that a student from another city cannot rent housing in Eindhoven. Especially since my university is not far from City Tower in Eindhoven when it comes to commuting time.

I am very disappointed with your service, particularly due to the lack of clear communication and what appears to be misinformation.

I recently moved into my apartment with Holland2Stay and overall the experience has been positive. The booking and onboarding process was clear and well-structured, and communication was professional and timely.

The apartment was delivered as described, and I appreciated the transparency in the rental process. The platform is easy to use, and responses from customer service have been efficient so far.

Moving to a new place can be stressful, but the process felt relatively smooth. I hope the experience will continue to be consistent throughout my stay.

My overall experience was positive, although there was a small issue at the beginning.

Previously, a male staff member asked me to wait for more than an hour but did not show up in the end, which was disappointing and a bit frustrating. Clear communication would have made the situation much better.

However, the female staff member who assisted me with the check-in process was extremely kind, professional, and helpful. She handled everything efficiently and made the process smooth and pleasant. Her attitude really improved my overall impression.

Despite the earlier inconvenience, I would say the overall experience was still good thanks to her professionalism and support.

My experience was great!! After selecting the property the whole process was quite smooth.the apartment is good as well for me and my family is very happy staying here.😊