Avoid this company at all costs – refund request completely ignored I paid £20 for airport transfers as part of my Luton Park & Ride booking. On my return, their vehicle had broken down, so I... Se mere
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Departure went smoothly. Found one parking space at Holiday Inn. Driver was there to give instructions and took us straight to the airport terminal. On arrival we reported straight to the company on l... Se mere
Honestly at first i had a doubt, because i never done anything like this before i usually go direct to airport parking. After everything the service was brilliant, Paul the driver was very good, the... Se mere
Context: this was our 9th holiday car parking this year. Experience: Exemplary! Driver was already waiting for us on departure and was cheerful and courteous at 5AM. On collection, the car wa... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Best Holidays Car Parking ltd. is the UK market leader in airport parking providers, with its extra feature of advance booking. Best Holidays Car Parking ltd only uses reputable parking slots which are fully insured and maintain a high customer satisfaction rating. We offer free amendments and cancellations if you choose to book flexible product.
Kontaktoplysninger
100 Western Road Cambuslang, G72 8EG, Glasgow, Storbritannien
- +44 078 8332 0607
- info@holidayscarparking.uk
- holidayscarparking.uk
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Simple swift service on arrival and…
Simple swift service on arrival and departure
Best Holiday Parking was excellent.
Best Holiday Parking was excellent.
On departure the driver arrived within ten minutes and he was waiting when we returned.
It's the £7 Gatwick charge that spoils the experience. How long before it's a tenner?
The company were great
The company were great - did not keep us waiting on either drop off or pick up. Had a bus to ourselves both ways. Good location, easy to find and not far from the airport - would recommend.
The phone answered quickly and the car was waiting for us!
The phone answered quickly, both for drop off and pick up. The drop off driver was quite punctual and the pick up driver was already there, when we arrived in the car park! This is rare for most meet and greet companies, even when I phone twice as requested, upon landing and when we have our bags. We were delighted to get straight in the car and on our way home, after a long journey, so we were very happy. Thank you.
Your driver was punctual
Your driver was punctual, kind, and very helpful from the start. Unfortunately, as soon as we parked in a bay, my friend’s baby became unwell and vomited in the passenger seat. The driver was incredibly understanding and even recommended to take the car to a valet service, which we used and paid for. A very thoughtful gesture.
When we returned from our holiday and contacted the office to let them know we had arrived and needed our car, they were already waiting at the car park by the time we reached the terminal.
Overall, the service was excellent, and I will definitely recommend it to friends and family.
Avoid at all cost!
I would give 0 stars if I could. This is a scam company! On our way to Heathrow terminal 5, we tried calling both mobile numbers given repeatedly for over 40minutes. When we finally got through it took them another 20mns to come resulting in a higher parking charge. On the way back, we discovered that they had put over 100 miles on the clock and used half a tank of petrol on our hybrid car. Settings in the car had been changed too. Clearly someone used the car while we were on holiday! Absolute joke
Am very happy with the service
Am very happy with the service, no issues, fast call response in the drop off and pick up, both drivers were very helpful, it was my first time at Luton, I didn’t knew the meet up point was a bit far from the actual airport departures doors, as I was travelling with my family, the driver offer me to drop me at express drop off, so we don’t have to walk with the baby all the way, thank you for that,
(£5 was paid to Luton to enter that area)
After inspection of car, there was not issues,
For sure be happy to rebook any other parking with them.
Had a wait an extra 20 mins on drop off…
Had a wait an extra 20mins on drop off even though we rang 30 mins before as requested. On collection the car turned up over 1 hour after the call. Driver just gave me the key, didnt ask for a name or booking number so he could have been giving it to anyone.
Shocking
On arrival at the airport there was no pick up waiting for my car. Had to wait 35 minutes. Almost missed my flight on return. My car was not ready. Had to wait 90 minutes to get my car returned back to me on a meeting

Besvarelse fra Best Holidays Car Parking
Very good service easy to book online…
Very good service easy to book online and collection and returning of the vehicle was easy as well.

Besvarelse fra Best Holidays Car Parking
Arrived at the car park and found the…
Arrived at the car park and found the staff very helpful. The car park is a matter of minutes from Heathrow so is perfect.

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We used Copthall park and ride
We used Copthall park and ride. Unfortunately it was December and after heavy rain and road works access to car park was very difficult. Would not recommend using in the winter OK in the summer when dry.
Bus to take us to and from the airport was adequate.

Besvarelse fra Best Holidays Car Parking
Can't fault the service,very often you…
Can't fault the service,very often you have to call them once you have your luggage, but they called me asked if I had my luggage, and told me which car park and which level, as we were crossing the road saw my car go by, by the time we arrived on the level the guy was waiting for us, will definitely be using them again.

Besvarelse fra Best Holidays Car Parking
Three out of three
Have now used them 3 times over the course of 6 months, and twice with a VERY EARLY start! But there has always been someone (ie a human!) to communicate with. App simple to use too
Brian & Jane

Besvarelse fra Best Holidays Car Parking
no problems at all
no problems at all, smooth transition...there when we arrived, there when we returned. does what it says on the tin! cant ask for more.

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booked via Best Holidays Car Parking
booked via Best Holidays Car Parking. Used Maple Valet which I had used the prior year and could not fault Maple as the location is literally 3 minutes from the terminal at Birmingham. Would use again

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They must be avoided at all costs
They must be avoided at all costs. The worst car parking company ever! They had my car for three months and were supposed to charge it but didn't, They then blew my alternator trying to get the car started & I had to wait with my now broken & very dirty car to be picked up by the RAC for nearly 6 hours with no water or food on the honest day of the year! They now refuse to give me their insurance company details & nobody returns calls or emails They promised here on Trust pilot a response & transparency, they months later avoid my call & have provided neither ! DO NOT USE THIS COMPANY.

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Left our car with the attendant
Left our car with the attendant. Called as per instructions and the car was delivered within 15 mins of us calling.

Besvarelse fra Best Holidays Car Parking
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