Best Holidays Car Parking Anmeldelser 

94
•
TrustScore 4 ud af 5

3,8

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Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Avoid this company at all costs – refund request completely ignored I paid £20 for airport transfers as part of my Luton Park & Ride booking. On my return, their vehicle had broken down, so I... Se mere

Bedømt til 4 ud af 5 stjerner

Departure went smoothly. Found one parking space at Holiday Inn. Driver was there to give instructions and took us straight to the airport terminal. On arrival we reported straight to the company on l... Se mere

Bedømt til 5 ud af 5 stjerner

Honestly at first i had a doubt, because i never done anything like this before i usually go direct to airport parking. After everything the service was brilliant, Paul the driver was very good, the... Se mere

Bedømt til 5 ud af 5 stjerner

Context: this was our 9th holiday car parking this year. Experience: Exemplary! Driver was already waiting for us on departure and was cheerful and courteous at 5AM. On collection, the car wa... Se mere

Virksomhedsoplysninger

  1. Parkeringsplads

Skrevet af virksomheden

Best Holidays Car Parking ltd. is the UK market leader in airport parking providers, with its extra feature of advance booking. Best Holidays Car Parking ltd only uses reputable parking slots which are fully insured and maintain a high customer satisfaction rating. We offer free amendments and cancellations if you choose to book flexible product.


Kontaktoplysninger

3,8

God

TrustScore 4 ud af 5

94 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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3,8

Alle anmeldelser

(94)

21 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Best Holiday Parking was excellent.

Best Holiday Parking was excellent.
On departure the driver arrived within ten minutes and he was waiting when we returned.
It's the £7 Gatwick charge that spoils the experience. How long before it's a tenner?

13. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The company were great

The company were great - did not keep us waiting on either drop off or pick up. Had a bus to ourselves both ways. Good location, easy to find and not far from the airport - would recommend.

11. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The phone answered quickly and the car was waiting for us!

The phone answered quickly, both for drop off and pick up. The drop off driver was quite punctual and the pick up driver was already there, when we arrived in the car park! This is rare for most meet and greet companies, even when I phone twice as requested, upon landing and when we have our bags. We were delighted to get straight in the car and on our way home, after a long journey, so we were very happy. Thank you.

11. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Your driver was punctual

Your driver was punctual, kind, and very helpful from the start. Unfortunately, as soon as we parked in a bay, my friend’s baby became unwell and vomited in the passenger seat. The driver was incredibly understanding and even recommended to take the car to a valet service, which we used and paid for. A very thoughtful gesture.

When we returned from our holiday and contacted the office to let them know we had arrived and needed our car, they were already waiting at the car park by the time we reached the terminal.

Overall, the service was excellent, and I will definitely recommend it to friends and family.

15. juli 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Avoid at all cost!

I would give 0 stars if I could. This is a scam company! On our way to Heathrow terminal 5, we tried calling both mobile numbers given repeatedly for over 40minutes. When we finally got through it took them another 20mns to come resulting in a higher parking charge. On the way back, we discovered that they had put over 100 miles on the clock and used half a tank of petrol on our hybrid car. Settings in the car had been changed too. Clearly someone used the car while we were on holiday! Absolute joke

3. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Am very happy with the service

Am very happy with the service, no issues, fast call response in the drop off and pick up, both drivers were very helpful, it was my first time at Luton, I didn’t knew the meet up point was a bit far from the actual airport departures doors, as I was travelling with my family, the driver offer me to drop me at express drop off, so we don’t have to walk with the baby all the way, thank you for that,
(£5 was paid to Luton to enter that area)
After inspection of car, there was not issues,
For sure be happy to rebook any other parking with them.

17. juli 2025
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Had a wait an extra 20 mins on drop off…

Had a wait an extra 20mins on drop off even though we rang 30 mins before as requested. On collection the car turned up over 1 hour after the call. Driver just gave me the key, didnt ask for a name or booking number so he could have been giving it to anyone.

30. juli 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Shocking

On arrival at the airport there was no pick up waiting for my car. Had to wait 35 minutes. Almost missed my flight on return. My car was not ready. Had to wait 90 minutes to get my car returned back to me on a meeting

30. december 2024
Uopfordret anmeldelse
Best Holidays Car Parking-logo

Besvarelse fra Best Holidays Car Parking

Dear Ian Mace,

We sincerely apologize for any inconvenience you may have experienced.

As per our terms and conditions, we kindly request that you call the provided number at least 30 minutes before your arrival at the airport on the day of your departure. Similarly, on your return, please contact the same number as soon as you land.

This advance notice is essential for our service providers to coordinate your drop-off and pick-up efficiently and ensure a smooth experience.

We appreciate your understanding and cooperation.

Best regards,
Best Holidays Car Parking Ltd
Customer Support Team

Bedømt til 5 ud af 5 stjerner

Very good service easy to book online…

Very good service easy to book online and collection and returning of the vehicle was easy as well.

11. februar 2025
Uopfordret anmeldelse
Best Holidays Car Parking-logo

Besvarelse fra Best Holidays Car Parking

Thank you so much for your 5-star review! 🌟
We're thrilled to hear you had a great experience. Your support means a lot to us, and we look forward to serving you again soon. Safe travels and take care!

Best regards,
The Best Holidays Car Parking Team

Bedømt til 5 ud af 5 stjerner

IT DID THE JOB

21. juli 2025
Uopfordret anmeldelse
Best Holidays Car Parking-logo

Besvarelse fra Best Holidays Car Parking

Thank you so much for your 5-star review! 🌟
We're thrilled to hear you had a great experience. Your support means a lot to us, and we look forward to serving you again soon. Safe travels and take care!

Best regards,
The Best Holidays Car Parking Team

Bedømt til 5 ud af 5 stjerner

Arrived at the car park and found the…

Arrived at the car park and found the staff very helpful. The car park is a matter of minutes from Heathrow so is perfect.

15. november 2024
Uopfordret anmeldelse
Best Holidays Car Parking-logo

Besvarelse fra Best Holidays Car Parking

Thank you so much for your 5-star review! 🌟
We're thrilled to hear you had a great experience. Your support means a lot to us, and we look forward to serving you again soon. Safe travels and take care!

Best regards,
The Best Holidays Car Parking Team

Bedømt til 5 ud af 5 stjerner

We used Copthall park and ride

We used Copthall park and ride. Unfortunately it was December and after heavy rain and road works access to car park was very difficult. Would not recommend using in the winter OK in the summer when dry.
Bus to take us to and from the airport was adequate.

1. december 2024
Uopfordret anmeldelse
Best Holidays Car Parking-logo

Besvarelse fra Best Holidays Car Parking

Thank you so much for your 5-star review! 🌟
We're thrilled to hear you had a great experience. Your support means a lot to us, and we look forward to serving you again soon. Safe travels and take care!

Best regards,
The Best Holidays Car Parking Team

Bedømt til 5 ud af 5 stjerner

Can't fault the service,very often you…

Can't fault the service,very often you have to call them once you have your luggage, but they called me asked if I had my luggage, and told me which car park and which level, as we were crossing the road saw my car go by, by the time we arrived on the level the guy was waiting for us, will definitely be using them again.

1. juli 2025
Uopfordret anmeldelse
Best Holidays Car Parking-logo

Besvarelse fra Best Holidays Car Parking

Thank you so much for your 5-star review! 🌟
We're thrilled to hear you had a great experience. Your support means a lot to us, and we look forward to serving you again soon. Safe travels and take care!

Best regards,
The Best Holidays Car Parking Team

Bedømt til 5 ud af 5 stjerner

Three out of three

Have now used them 3 times over the course of 6 months, and twice with a VERY EARLY start! But there has always been someone (ie a human!) to communicate with. App simple to use too
Brian & Jane

13. juni 2025
Uopfordret anmeldelse
Best Holidays Car Parking-logo

Besvarelse fra Best Holidays Car Parking

Thank you so much for your 5-star review! 🌟
We're thrilled to hear you had a great experience. Your support means a lot to us, and we look forward to serving you again soon. Safe travels and take care!

Best regards,
The Best Holidays Car Parking Team

Bedømt til 5 ud af 5 stjerner

no problems at all

no problems at all, smooth transition...there when we arrived, there when we returned. does what it says on the tin! cant ask for more.

19. maj 2025
Uopfordret anmeldelse
Best Holidays Car Parking-logo

Besvarelse fra Best Holidays Car Parking

Thank you so much for your 5-star review! 🌟
We're thrilled to hear you had a great experience. Your support means a lot to us, and we look forward to serving you again soon. Safe travels and take care!

Best regards,
The Best Holidays Car Parking Team

Bedømt til 4 ud af 5 stjerner

booked via Best Holidays Car Parking

booked via Best Holidays Car Parking. Used Maple Valet which I had used the prior year and could not fault Maple as the location is literally 3 minutes from the terminal at Birmingham. Would use again

12. februar 2025
Uopfordret anmeldelse
Best Holidays Car Parking-logo

Besvarelse fra Best Holidays Car Parking

Thank you so much for your review! 🌟
We're thrilled to hear you had a great experience. Your support means a lot to us, and we look forward to serving you again soon. Safe travels and take care!

Best regards,
The Best Holidays Car Parking Team

Bedømt til 1 ud af 5 stjerner

They must be avoided at all costs

They must be avoided at all costs. The worst car parking company ever! They had my car for three months and were supposed to charge it but didn't, They then blew my alternator trying to get the car started & I had to wait with my now broken & very dirty car to be picked up by the RAC for nearly 6 hours with no water or food on the honest day of the year! They now refuse to give me their insurance company details & nobody returns calls or emails They promised here on Trust pilot a response & transparency, they months later avoid my call & have provided neither ! DO NOT USE THIS COMPANY.

20. juni 2025
Uopfordret anmeldelse
Best Holidays Car Parking-logo

Besvarelse fra Best Holidays Car Parking

Dear Jennifer,

We are truly sorry to hear about your experience and the inconvenience you faced. Please be assured that we take such matters very seriously.

As mentioned in our ongoing email communication, we have already initiated a thorough investigation with the service provider involved. You have been cc’d in that correspondence for full transparency, and we are following up closely to ensure a prompt and fair resolution.

Your satisfaction and trust are very important to us, and we are committed to resolving this matter on priority.

Thank you for your patience and understanding.

Kind regards,
Customer Support Team
Best Holidays Car Parking

Bedømt til 4 ud af 5 stjerner

Left our car with the attendant

Left our car with the attendant. Called as per instructions and the car was delivered within 15 mins of us calling.

8. juni 2025
Uopfordret anmeldelse
Best Holidays Car Parking-logo

Besvarelse fra Best Holidays Car Parking

Thank you so much for your review! 🌟
We're thrilled to hear you had a great experience. Your support means a lot to us, and we look forward to serving you again soon. Safe travels and take care!

Best regards,
The Best Holidays Car Parking Team

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