Excellent all around service. All staff talked to were knowledgeable and very helpful. Phone calls replies answered quickly and well sourced. Sam was excellent couldn't have been better Thanks Go... Se mere

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Just returned from my package holiday to Calla Millor, Mallorca, booked thought Holiday Gems. I found them to offer fantastic customer service, at a very fair price. All went well, and I had a wonder... Se mere
After experiencing some problems booking online, Martin called me to get my holiday booked up! He was a great help and to be honest went above and beyond to get me the best flights, accommodation and... Se mere
Easy to book great prices Only problem you don't do paper booking information. As a pensioner and not sure how to print things
Virksomhedsoplysninger
Skrevet af virksomheden
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Kontaktoplysninger
Storbritannien
- holidaygems.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Sam did a fantastic job arranging the…
Sam did a fantastic job arranging the hotels for our trip. The choices were excellent—comfortable, well-located, and perfectly suited to our needs. Everything was organized smoothly, which made the whole travel experience much easier and more enjoyable for the rest of us.
It was clear that Sam put a lot of thought and effort into finding the best options, and we really appreciated the attention to detail. Thanks to Sam, we didn’t have to worry about accommodation at all and could simply relax and enjoy the trip. Great work and much appreciated!
Update from HolidayGems
Sam called me with an update and was very helpful finalizing all the paperwork. Only gets four stars as she told me that the total had gone up £30. But not really her fault is it.
Excellent service all round especially…
Excellent service all round especially Sam customer services
Called 3 times and phones answered within minutes and spoke to a human .. fantastic service
I’ve booked my hols all over the globe with this company and all I can say is excellent service always
Prompt delivery bus email of all booking details asap after paying for hol … fantastic customer service as I said
Deserves the five stars easily . Better service than tui and other operators in my opinion
Will be booking my next hol agsin in July with you guys too
Fab easy website to use and great competitive prices and much cheaper than tui etc
Thankyou guys on the team 🙌👍😘❤️
My payment did not go through
My payment did not go through. I was notified by Sam about this in quick time. I found very pleasant and she delbt with the situation quickly.
Excellent customer service …
Sam was excellent so was very helpful and understanding dealt with my inquiry, fast and got me a good deal thank you sam
Martin was very helpful and clear with…
Martin was very helpful and clear with everything I had to do , great !!
A great experience, handled by an expert - Sam
The website is well designed and quite easy to navigate.
The seperate elements of flights, seats, baggage, hotels, and transfers are costed clearly, giving a reliable total cost.
One small criticism is that the session timing out is a bit quick for one finger typing. We're not all Gen Z!
Sam was extremely helpful and understanding following a problem with payment, caused by poor scrolling, resulting in my payment not being confirmed. Mea culpa!
Sam was patient, kind and made sure everything was as I wanted. Excellent customer service, and a credit to the company.
I was struggling to book upgraded rooms…
I was struggling to book upgraded rooms online… I called Holiday Gems and spoke to Sam ☺️ She was amazing, sorted everything out for me… she’s a credit to your business.
Martin was very helpful with our…
Martin was very helpful with our request and managed to get exactly what we wanted. Top customer service and would highly recommend
Sam was very helpful and knowledgeable
Sam was very helpful and knowledgeable. In helping us to book our holiday
Great Experience Booking with Sam at HolidayGems
I recently booked a holiday through HolidayGems and had a great experience. The whole process was smooth and straightforward from start to finish. The prices were very competitive and there were plenty of options to choose from.
I would especially like to mention Sam, who was extremely helpful and professional throughout the booking. Sam took the time to answer all my questions, explained everything clearly, and made sure I was happy with the details of the holiday before confirming the booking. The customer service was excellent and made the experience stress-free.
Thank you to Sam and the team at HolidayGems for the great service. I would definitely recommend HolidayGems to anyone looking to book a holiday, and I will happily use them again in the future.
Good prices and easy to book without…
Good prices and easy to book without too much hassle
Stuart was really helpful
Stuart was really helpful, and sorted my holiday promptly and efficiently.
Stuart was a very professional member…
Stuart was a very professional member of your staff very friendly and made the whole booking experience very enjoyable and even looked back to my previous bookings with you to retrieve my details, I will always try holiday gems as I find the web site easy I just wish you had an app we can down load. He spent a lot of time helping me get the best deals. Many thanks
Stuart was a great help and made my…
Stuart was a great help and made my booking experience really simple and easy
Great Customer Service - Sam
Spoke with Sam who was super helpful and a pleasure to deal with, thank you.
Felt warm, fuzzy and relaxed!
I dealt with stuart today! And I have to say he was fantastic. I felt super nervous before my call earlier and now im just excited!!!
Samantha professional and patient
Samantha was very professional and patient with me!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








