I’m a car owner. They sit on your earnings for months, string you along when you complain. They have done this repeatedly and each time give the same waffly rubbish about ‘changing our payment system’... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Can’t even get my account verified because they have tech issues all the time. Reached out twice 14 weeks apart and both times they either had a tech issue, or the verification database was down. Wast... Se mere
First time using Hiyacar with work. Really easy to use app and well explained. Impressed. When I had an issue with the end of hire vehicle lock, I got instant support from a live chat (thanks to Leah!... Se mere
This business is much needed in the UK (I live in London) and overall I am happy with my experience – it is easy to hire the car, get in contact with the owner, and the UX is relatively painless.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Hiyacar
Skrevet af virksomheden
🔎 Local cars from trusted owners
📱 Simple pricing and no deposit!
🚙 Search, book and drive
📱 Simple pricing and no deposit!
🚙 Search, book and drive
Kontaktoplysninger
86 - 90 Paul Street, EC2A 4NE, London, Storbritannien
- 020 3856 8900
- support@hiyacar.co.uk
- hiyacar.co.uk
3,1
Middel
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 83 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great experience
App very easy to use and car clean and looked after 5 stars! Have recommended!
24. oktober 2023
Uopfordret anmeldelse
Straightforward and Pleasant
We used Hiyacar for a weekend trip from London to Nottingham. Booking was very straightforward including adding multiple drivers and the vehicle was kept to a great standard. Pick-up and drop-off of the car was very easy.
30. september 2023
Uopfordret anmeldelse
Super easy, great experience
I had to move houses and my friend hired a Hiyacar van to help me do so. Everything went smoothly and the process was easy. Also, the van was a really good size so all my stuff fit in without any issues.
Would definitely recommend it and use it again.
30. september 2023
Uopfordret anmeldelse
Seamless, easy, convenient, local
Seamless, easy, convenient, local
My friend booked a 7 seater car to transport a group of us to and from Glastonbury Festival in the summer. It was from a local owner in Harringay, making it really convenient. It was great that we could add a second driver also. Really efficient and seamless experience.
When I learn to drive in the future, I sure hope that I too will be able to book a car myself. Thanks Hiyacar
27. juli 2024
Uopfordret anmeldelse
My friend booked a car on Hiyacar to…
My friend booked a car on Hiyacar to help me move house, it was all very seamless and the car was super clean! I wish I could drive so I could rent them myself. I’m moving again soon & know we’ll go with HiyaCar again.
17. november 2023
Uopfordret anmeldelse
I love using hiya car on weekends away
I love using hiya car on weekends away! The easy way of having a car at my disposal is amazing.!
26. september 2024
Rented a van from hiyacar
Rented a van from hiyacar, was a great experience and being able to pick it up late at night and drop it off next day helped a lot with flexibility. Fuel included with the van which was great and better pricing than their competitors.
17. september 2024
Uopfordret anmeldelse
Helpful customer suport
Helpful customer suport, I have been dealing with a guy Meteen, a lovely person
26. september 2024
Uopfordret anmeldelse
Quick easy & efficient! Lifesaver!
Quick, easy, efficient van hire sorted within the hour when our original rental let us down. Van was easy to activate, find & drive, wouldn’t have been able to move house without Hiyacar!
15. september 2024
Uopfordret anmeldelse
Poor service
Cars is poor state, billed for cleaning even 4 days later even thought it was dirty on pick up.
22. september 2024
Uopfordret anmeldelse
Besvarelse fra Hiyacar
Hiya Jonathan,
I hope this message finds you well.
Upon receiving the vehicle you recently hired, we noticed it was returned in a condition that does not meet our rental agreement standards. The car was excessively dirty and in an unreasonable state, requiring additional cleaning and maintenance beyond the normal wear and tear.
As per our terms and conditions, any vehicle returned in such a condition incurs additional charges to cover the cleaning and restoration costs.
We kindly ask that in future rentals, vehicles are returned in a clean and reasonable state to avoid any further charges.
Thank you for your understanding. Should you have any questions, feel free to contact us.
Best regards,
Mohammed.
I’ve been renting out my Mini Cooper on…
I’ve been renting out my Mini Cooper on Hiyacar, and I couldn’t be happier with the experience! From the very start, the Hiyacar team has been professional, supportive, and always willing to assist. Their platform is easy to use, and the process of listing my car was straightforward. What stands out the most is the customer service – whenever I’ve had a question or needed help, the team was quick to respond and incredibly helpful.
Hiyacar has made renting out my car so simple and stress-free. I always feel confident knowing both my car and the people renting it are well looked after. If you're thinking about renting out your car, I can’t recommend Hiyacar enough – it’s definitely worth a try!
2. september 2024
Uopfordret anmeldelse
Good customer service
Good customer service.
Good problem solvers like Mohammed (one of their agents).
Well organised.
Clean cars.
I've been hiring Hiya cars for last few years. So far I'm happy with Hiya cars, and happy to give 5 stars.
And I recommend Hiya cars.
22. september 2024
Uopfordret anmeldelse
Absolutely amazing
Absolutely amazing, best experience So far using Hiyacar. Been using for some time now and so far not had any bad experiences.
22. september 2024
Helpful help
After thinking I'd done something to the car and it wouldn't restart, a really helpful service agent on the app helped me straight away. Really couldn't ask for speedier help. I really appreciated it
21. september 2024
Nifty way to hire a local car
Third time using Hiyacar and it's always a smooth process
21. september 2024
Easy to use & positive experience
Easy to use platform, have used multiple times and have consistently had a positive experience.
15. september 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.