Hira Textiles Anmeldelser 439

TrustScore 3.5 ud af 5

3,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I recently bought an outfit for my son's upcoming wedding online from Hira textiles. The dress arrived in good time but the quality of the fabric, stitching and apperance did not match my expectations... Se mere

Bedømt til 3 ud af 5 stjerner

Hey I loved the mustard kameez everything was perfect. Except Royal Mail refused to give me my package because instead of my address being put as number 6 it was 7 after 10 mins of arguing I had to sh... Se mere

Bedømt til 5 ud af 5 stjerner

Very impressive Hira Textiles ! Thank you. Easy website to order from and true to life images. I received my outfits within 3 days. Very responsive customer service. My lawn dresses are lovely too.... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I've been so impressed with Hira Textiles Website. I ordered an XXXL outfit on the Saturday morning and it arrived the following morning, granted I did pay for the next day delivery, it was great to h... Se mere

Virksomhedsoplysninger

  1. Tøjbutik
  2. Børnetøjsbutik
  3. Dametøjsbutik

Skrevet af virksomheden

Hira Textiles is one of the UK's largest Asian fashion retailer. We endeavor to provide our customers with quality goods and quality at market-leading prices.


Kontaktoplysninger

3,5

Middel

TrustScore 3.5 ud af 5

439 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Bulsshit dont give my refund or reply!

I ordered online my delivery came and it was ript i sent a picture and showed them they replied after 1 day and said ok we can do a refunded discount so i said ok they havent replied back since i have sent messaged throught their email, whatsap and instagram if some one could help me report please let me know

10. oktober 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

STAINED CLOTHES - COOKING OIL

Hi again,

This is the third email I’m sending as I’ve not had any response after making various contact on WhatsApp, call, tiktok.

I received my item a week after placing my order. Firstly you said you didn’t have the colour which I originally wanted in stock, so i had to choose another colour. I went for the same design but a pink dupatta.

My order arrived on Saturday 2nd sept only to be disappointed when opening to find STAINS of oil on the kameez, and black marking on the trousers.
Tried to make contact for a refund but look likes I’m getting ignored.

Blocking me on platforms is not helping your business. Getting scammed by companies like yourselves you should be ashamed, HIRA if that’s her name should be ashamed of herself who looks like doesn’t have any humanity for the community. She’s not going to go far by scamming people for their money. I will take this further if this isn’t resolved nicely because I am not the first customer. Bureau will look into the business.

2. september 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Absolutely Scam

Absolutely Scam! Fought them for many months NO refund or missing item, No Money back. It looks like they doing this fraud for long time without Government punishment. Definitely will take some action against this "company "

1. august 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Worst customer experience ever. Just pray your clothes don’t come damaged and you have to beg for a refund or credit note (neither of which you’ll actually get)

Ordered 2 items, which were both damaged and came late. All communication (across all platforms) was ignored or had very late replies (weeks and months).
We were entitled to a full refund but they ignored until I followed up weeks later and they finally gave a credit note. A full refund should have been given but they ceased all communication. We went ahead and used the credit note and lo and behold, it does not work. Truly the worst company I’ve ever had to deal with. I was patient yet they took advantage and continued to act in the same way. This is the second occasion it has happened. I only went back because my mum and sister really liked one of the items and wanted matching clothes.

27. august 2023
Uopfordret anmeldelse
Hira Textiles-logo

Besvarelse fra Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are sorry to hear that our service was not up to standard. We pride ourselves on providing a high quality service to customers and will look to improve in the future.

Please get in touch via Admin@hiratextiles.com and we will get this resolved ASAP.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Bedømt til 5 ud af 5 stjerner

Delivery in time

Delivery in time, excellent service, good material.

30. juli 2023
Hira Textiles-logo

Besvarelse fra Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Bedømt til 5 ud af 5 stjerner

They delivered on time and quality is…

They delivered on time and quality is good.

18. juli 2023
Hira Textiles-logo

Besvarelse fra Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Bedømt til 1 ud af 5 stjerner

Bad Customer Service

Their customer service is awful, they do not respond back to emails or WhatsApp messages

24. juli 2023
Uopfordret anmeldelse
Hira Textiles-logo

Besvarelse fra Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are sorry to hear that our service was not up to standard. We pride ourselves on providing a high quality service to customers and will look to improve in the future.

Please get in touch via Admin@hiratextiles.com and we will get this resolved ASAP.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Bedømt til 4 ud af 5 stjerner

Its good

Delivered in time

11. juli 2023
Hira Textiles-logo

Besvarelse fra Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Bedømt til 5 ud af 5 stjerner

I was contacted promptly when my size…

I was contacted promptly when my size wasn’t available options given and a quick delivery

10. juli 2023
Hira Textiles-logo

Besvarelse fra Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Bedømt til 1 ud af 5 stjerner
Hira Textiles-logo

Besvarelse fra Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are sorry to hear that our service was not up to standard. We pride ourselves on providing a high quality service to customers and will look to improve in the future.

Please get in touch via Admin@hiratextiles.com and we will get this resolved ASAP.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Bedømt til 1 ud af 5 stjerner

The sizes were wrong I got a xxl Kurta…

The sizes were wrong I got a xxl Kurta and s salwar I am very disappointed I’ve never had this from HIRA before

5. juli 2023
Hira Textiles-logo

Besvarelse fra Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are sorry to hear that our service was not up to standard. We pride ourselves on providing a high quality service to customers and will look to improve in the future.

Please get in touch via Admin@hiratextiles.com and we will get this resolved ASAP.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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