I recently bought an outfit for my son's upcoming wedding online from Hira textiles. The dress arrived in good time but the quality of the fabric, stitching and apperance did not match my expectations... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Hey I loved the mustard kameez everything was perfect. Except Royal Mail refused to give me my package because instead of my address being put as number 6 it was 7 after 10 mins of arguing I had to sh... Se mere
Very impressive Hira Textiles ! Thank you. Easy website to order from and true to life images. I received my outfits within 3 days. Very responsive customer service. My lawn dresses are lovely too.... Se mere
Virksomheden har svaret
I've been so impressed with Hira Textiles Website. I ordered an XXXL outfit on the Saturday morning and it arrived the following morning, granted I did pay for the next day delivery, it was great to h... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Hira Textiles is one of the UK's largest Asian fashion retailer. We endeavor to provide our customers with quality goods and quality at market-leading prices.
Kontaktoplysninger
536 Stratford Road, B11 4AJ, Birmingham, Storbritannien
- 07851370991
- support@hiratextiles.com
- hiratextiles.com
3,5
Middel
439 anmeldelser
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Har ikke besvaret negative anmeldelser
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This is my second time ordering!
This is my second time ordering!!
Dress was to long.I tried messaging them on WhatsApp but no success .
I wanted this dress for eid
They replied to my email saying they only can give store voucher and it will take 14 days when I wanted atleast exchange if not refunding my money so I have outfit before eid
Now I have no choice to keep this dress and buy my eid outfit elsewhere
Awaide do not oder as customer service is terrible
You will not get anywhere
20. juni 2023
Uopfordret anmeldelse
Besvarelse fra Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are sorry to hear that our service was not up to standard. We pride ourselves on providing a high quality service to customers and will look to improve in the future.
Please get in touch via Admin@hiratextiles.com and we will get this resolved ASAP.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
The suites are good quality exactly as…
The suites are good quality exactly as shown in the pictures and they came fairly quick.
11. juni 2023
Besvarelse fra Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
The delivery was very quick
The delivery was very quick. The suit was a good fit and excellent quality.
13. juni 2023
Besvarelse fra Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
Nothing has gone wrong but it would be…
Nothing has gone wrong but it would be nice if they money can be put back on the card instead of a gift voucher, what am I suppose to do if I don’t like something, and I am unable to get my money back, because that voucher will be unused and waste of money.
29. maj 2023
Besvarelse fra Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are sorry to hear that our service was not up to standard. We pride ourselves on providing a high quality service to customers and will look to improve in the future.
Sorry for any incovenience, the returns policy is displayed on the website.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
Besvarelse fra Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
dress is too long for my Daughter.
11. juni 2023
Besvarelse fra Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
refusing refund
customer service is shocking, I returned my order in good faith expecting a refund and they’re refusing to give me my money back- just giving me a gift card for their website. What company does that, and says i agreed to it? astagfirrulah, it’s really shameful.
The clothes were also badly made, didn’t look like the picture online. if you’re thinking of ordering, DONT!it’s a company to avoid at all costs
3. juni 2023
Besvarelse fra Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are sorry to hear that our service was not up to standard. We pride ourselves on providing a high quality service to customers and will look to improve in the future.
Please get in touch via Admin@hiratextiles.com and we will get this resolved ASAP.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
Delivery was not late and in the time…
Delivery was not late and in the time frame they suggested and very delighted with the clothes exactly how it is on the website
11. juni 2023
Besvarelse fra Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
Very good and finest quality of fabrics…
Very good and finest quality of fabrics and always on time delivery.
11. juni 2023
Besvarelse fra Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
More lovely suit than expected.
9. juni 2023
Besvarelse fra Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
I am a regular customer of hira
I am a regular customer of hira. Regular shop online, as I am over 200 miles away. I ordered a dress which was different to what i ordered. After emailing them i never git a reply. I text on whatsapp and again was ignored.
Finally i sent a text on the number online and somwone responded a few days later. So I got in touch and they agreed to exchange it. I drove all the way there. The customer service was appalling and very arrogant. I didn't feel like a valued customer or anything.
The whole experience has made me think twice before I continue my shopping.
14. juni 2023
Uopfordret anmeldelse
Besvarelse fra Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are sorry to hear that our service was not up to standard. We pride ourselves on providing a high quality service to customers and will look to improve in the future.
Please get in touch via Admin@hiratextiles.com and we will get this resolved ASAP.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
Terrible service.
19. maj 2023
Besvarelse fra Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are sorry to hear that our service was not up to standard. We pride ourselves on providing a high quality service to customers and will look to improve in the future.
Please get in touch via Admin@hiratextiles.com and we will get this resolved ASAP.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
Bad quality not like the picture a lie…
Bad quality not like the picture a lie to its size isn’t even a real Maria b it is a fake
25. maj 2023
Besvarelse fra Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are sorry to hear that our service was not up to standard. We pride ourselves on providing a high quality service to customers and will look to improve in the future.
The relevant product purchased was an insprired item and clearly states that it is a replica in the description. Please get in touch via Admin@hiratextiles.com and we will get this resolved ASAP.
Kind Regards
Team HIRA
The product did not match the picture and late response from customer service
The product did not match the picture, it was tooo short and the response from customer service did not arrive yet when I asked for a refund and how to process the refund. Its been 3 days I left the email and they haven't replied yet.
5. juni 2023
Besvarelse fra Hira Textiles
Hi,
Thank you for taking the time to leave this review.
Please get in touch via Admin@hiratextiles.com and we will get this resolved ASAP.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
Greater Customer service...
Great Customer service...
Amazing dresses Great Quality - definitely recommend....
5. juni 2023
Besvarelse fra Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
The clothing is okay
The clothing is okay , I did pick and collect. The customer service is really bad when u go in the shop they got shop assistants who will follow u around, any clothing rack u touch they are standing so close to you its very intimidating I had to tell her to move no personal space than the lady on till main owner jus gave parcel no hi , no thank you practically ignore u ,the shop assistants need to also use deodorant the shop smell is toxic and this shop is on Stratford road Birmingham
3. juni 2023
Besvarelse fra Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are sorry to hear that our service was not up to standard. We pride ourselves on providing a high quality service to customers and will look to improve in the future.
Please get in touch via Admin@hiratextiles.com and we will get this resolved ASAP.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
Besvarelse fra Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
The outfit is very tight and beads have…
The outfit is very tight and beads have fallen off I haven't even worn yet never ordering outfits from here again
6. juni 2023
Besvarelse fra Hira Textiles
Hi,
Thank you for taking the time to leave this review.
Please get in touch via Admin@hiratextiles.com and we will get this resolved ASAP.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
Besvarelse fra Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
Quite good service 🫶
22. maj 2023
Besvarelse fra Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.