The instructions to assemble the item were incorrect (the diagram showed screw holes etc in the wrong place), but more importantly, the product arrived without two key parts: the worktop of the v... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We ordered our internal doors from Heze Furniture. As we live in Scotland, we didn’t have the opportunity to visit the store in person, so we were initially a little hesitant as it was a signi... Se mere
Super high quality furniture. Bought a dresser and sofa bed from BRW through Heze. The lady over the phone was insanely nice and done their best to accommodate the delivery time around my hours of w... Se mere
We have bought a few items from Heze. Ottoman bed a few years ago and corner sofa bed recently. We are very happy with both products, in terms of both quality and customer experiences. While purchasi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
High quality European furniture at great prices. Kitchens, Sofas, Wardrobes and much more.
Kontaktoplysninger
Little Fields Way, B69 2BT, Oldbury, Storbritannien
- 01214487030
- office@heze.co.uk
- heze.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 20 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I brought my kitchen from Heze and they…
I brought my kitchen from Heze and they were very helpful every step of the way from ordering to delivery.
It was very easy to contact them by telephone or via WhatsApp.
I had to make some adjustments with two doors and extra kick boards, this was due to my error and not theirs. I was not charged extra and they sent replacements without any fuss.
I would definitely recommend them and I would consider purchasing another kitchen if I undertake another kitchen in the future.
What a great company.

Besvarelse fra Heze Furniture
Highly recommend
I recommend this furniture store!
Very nice and professional service, super smooth contact - quick responses to questions. Delivery at the highest level - punctual and careful couriers, everything arrived in perfect condition.
The entire purchase process was fast and hassle-free. You rarely encounter such good customer service. Definitely recommend!

Besvarelse fra Heze Furniture
Excellent customer experience
We have bought a few items from Heze. Ottoman bed a few years ago and corner sofa bed recently. We are very happy with both products, in terms of both quality and customer experiences. While purchasing our sofa, we did not expect it to be delivered and assembled as well, but on the delivery day, we were very positively surprised that two members of staff worked tirelessly to put it together after they dropped it off at no extra charge, and left us some freebies as well! We are already planning further furniture orders with Heze!
Will recommend it to anyone!

Besvarelse fra Heze Furniture
Great service and a good product.
I am very happy with the service and quality of the kitchen that I bought from Heze.
Edita was really helpful and went out of her way to ensure that we were satisfied.
Very good. :-)

Besvarelse fra Heze Furniture
Delivery excellent
Delivery excellent, I was kept informed with the time of delivery and a very friendly driver , thanks so much!

Besvarelse fra Heze Furniture
Absolutely Delighted!
Absolutely thrilled with my experience! The Buffalo sofa is stunning, the wall slats and doors are top quality – everything looks even better than I imagined. The customer service was first-class – kind, helpful, and professional throughout. Delivery was careful and super friendly – they even took all the cardboard packaging with them! One big WOW from start to finish. I’ll definitely be back soon – next up: bathroom, kitchen, and a coffee table!
Prices are very competitive – highly recommend

Besvarelse fra Heze Furniture
I was very happy with Heze’s kitchen.
I was very impressed and happy with the service provided by Heze when I placed an order with them, actually twice from them. Good quality kitchen and excellent customer service which helped me complete my kitchen project. Will use their services again definitely 💯.

Besvarelse fra Heze Furniture
Great quality of display cabinet I…
Great quality of display cabinet I ordered. Delivered by Piotr, friendly person and really good contact with him. Well-recommended.
Excellent service thank you
Excellent service thank you, great communication thrpigjt and super quick delivery, will use again. Highly recommended.
On time and very helpful bringing the…
On time and very helpful bringing the sofa into the property.
I would really recommend this company…
I would really recommend this company as the service we received was excellent. The sofas are of a very high quality, very comfortable and the delivery service was superb. The delivery team were very friendly and they put the sofas together quickly and cleaned up after and made sure I was completely happy with everything before they left. I would highly recommend this company and would definitely use them again.
Misleading Seller on B&Q market place
Bought a kitchen through B&Q from this company. Kitchen is no way near as shown in pictures and in description. You can not fit these flimsy kitchen anywhere. Now struggling to get the refund. They are not selling their products on line as per consumer act 2015. Pursuing the case through CAB.
Very professional advise and delivery
Great delivery service
I had a fantastic experience with my sofa delivery! The delivery man was punctual, professional, and incredibly helpful. He handled everything with care and was also friendly and courteous, making the whole process smooth and stress-free. I appreciate the great service and would highly recommend
Thank you!
Quick and efficient.
Quick and efficient turnaround, delivery team also very friendly and helpful. Haven’t used sofa bed yet so can’t comment on comfort or quality, but cushioning is nice and firm plus it seems fairly well built so looking forward to using it.
More information on delivery and if you…
More information on delivery and if you will have to put together!
I also didn't get instructions for the right sofa!
Great Service
Very helpful, extremely professional and on time 🙂 If I can request this driver on future deliveries then I will. Thanks Team.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







