Purchased truck front drivers door panel for pickup. they sent the wrong one. requested return. day later they declined. this was on e bay. they did not even call to say what their reason was. close... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Your company was great. But the UPS delivery didn’t get the part to me until 2 days later, not next day as I was told. I recommend giving your customer the option to pay a little extra for next day de... Se mere
I had never dealt with Heritage before so I was a little apprehensive to place an order. I called to order a part for an oven. The operator asked if I had model and serial numbers and I replied. She... Se mere
Gasket arrived promptly. Fair price on the gasket. Rating reduced because I thought the $31 shipping charge on a rubber gasket that weighed less than a pound was excessive. Update: Customer serv... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Heritage Parts is now Parts Town! Parts Town & Heritage Parts have come together to provide all the genuine OEM parts you need and take your experience to the next level. We’re talking amped up inventory of OEM parts and super-charged, personal customer service. Bigger, better and we’re just getting started. For more information, please visit https://www.partstown.com/together.
Kontaktoplysninger
1200 Greenbriar Dr, 60101, Addison, IL, USA
- 800-438-8898
- customerservice@partstown.com
- heritageparts.com
wrong product shipped--two different…
wrong product shipped--two different sku stickers on packaging. Honest mistake--I'm ok, just need the correct item shipped asap
8. oktober 2020
Besvarelse fra Heritage Parts is now Parts Town
Good morning,
Thank you for taking the time to let us know. I'm sorry to hear that you received the incorrect part. I forwarded your review to a Customer Service Manager who will be reaching out to you soon. We value your business and hope that we can make this right.
Christy Stuller
eCommerce Content Analyst
First time order.
Easy ordering process with rapid shipping and delivery. Constant, almost too frequent, communication through email. Order arrived complete and correct.
8. oktober 2020
Our Rep Jordan Becktell is the BOMB
Our Rep Jordan Becktell is the BOMB! She always answers the phone quickly and gets us answers ASAP! She always has a great attitude! She is my main reason i do business with you guys.
8. oktober 2020
good customer service
good customer service, easy to find any part . Just price is very high....
8. oktober 2020
The ordering and delivery process was…
The ordering and delivery process was quick and easy. I'm very pleased.
8. oktober 2020
Good morning I had the pleaser of…
Good morning I had the pleaser of purchasing parts from Heritage and can't say enough. It was easy to place the order and I received them in a timely manner.I will use them in the future.
8. oktober 2020
Good website
Good website, fast service. I think the cost of the part is excessive and $20.00 is too much for shipping, but overall best price for this part for a 26 year old Viking stove.
7. oktober 2020
Part is fine but 24 dollars to ship a 7…
Part is fine but 24 dollars to ship a 7 dollar part in an envelope seems a bit much.
7. oktober 2020
Sales people are fantastic.
7. oktober 2020
Dave Lake is always on point with all…
Dave Lake is always on point with all my parts needs. Friendly and easy to work with. That is why we order from Heritage Parts!
Thanks, Giff (Auxiliary Services Corp)
7. oktober 2020
You know you're all awesome
You know you're all awesome, especially Robin Ross. keep up the good work and great prices!
7. oktober 2020
Uopfordret anmeldelse
It tools months for the item to be…
It tools months for the item to be received.
I got 2-3 revised delivery comments each weeks out.
Yet I was charged immediately for the item.
If delivery is not known at the time the order is placed then don’t charge the customer until the product is confirmed delivered
6. oktober 2020
Uopfordret anmeldelse
Besvarelse fra Heritage Parts is now Parts Town
Good morning,
Thank you for taking the time to let us know. I'm sorry to hear that you had an issue with your most recent order. I forwarded your review to a Customer Service Manager who will be reaching out to you soon. We value your business and hope that we can make this right.
Christy Stuller
eCommerce Content Analyst
Great service but your shipping costs…
Great service but your shipping costs are astronomical. Bought $19 worth parts and it was $23 to ship. Seems off base to me
6. oktober 2020
Uopfordret anmeldelse
Awesome transaction
6. oktober 2020
Uopfordret anmeldelse
Iceomatic relay
Thank you for getting a replacement relay for our ICEOMATIC ice maker. The part came earlier that expected.
6. oktober 2020
Uopfordret anmeldelse
fast shipping, friendly staff
fast shipping, very good friendly service on the phone. prices are competitive. i wish only that I did not haft to read the covid 19 page every time I log onto my account and haft to wait for it to go away even after hitting the x button multiple times.
6. oktober 2020
Uopfordret anmeldelse
The staff is very nice pleasure to do…
The staff is very nice pleasure to do business
With.
6. oktober 2020
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.