Purchased truck front drivers door panel for pickup. they sent the wrong one. requested return. day later they declined. this was on e bay. they did not even call to say what their reason was. close... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Your company was great. But the UPS delivery didn’t get the part to me until 2 days later, not next day as I was told. I recommend giving your customer the option to pay a little extra for next day de... Se mere
I had never dealt with Heritage before so I was a little apprehensive to place an order. I called to order a part for an oven. The operator asked if I had model and serial numbers and I replied. She... Se mere
Gasket arrived promptly. Fair price on the gasket. Rating reduced because I thought the $31 shipping charge on a rubber gasket that weighed less than a pound was excessive. Update: Customer serv... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Heritage Parts is now Parts Town! Parts Town & Heritage Parts have come together to provide all the genuine OEM parts you need and take your experience to the next level. We’re talking amped up inventory of OEM parts and super-charged, personal customer service. Bigger, better and we’re just getting started. For more information, please visit https://www.partstown.com/together.
Kontaktoplysninger
1200 Greenbriar Dr, 60101, Addison, IL, USA
- 800-438-8898
- customerservice@partstown.com
- heritageparts.com
Ontime delivery.
17. oktober 2020
Not the right item
Not the right item. The descriptions given made it hard to decide, as
there was no images of the part actually needed. Schematics shown were
not clear. Need to return this part.
16. oktober 2020
Besvarelse fra Heritage Parts is now Parts Town
Good morning Roger,
I'm sorry to hear that you received an incorrect part. I forwarded your review to a Customer Service Manager who will reach out to you soon and initate a return for you. Thank you for your business.
Christy Stuller
eCommerce Content Analyst
The correct parts on the first try and…
The correct parts on the first try and fast service.
15. oktober 2020
The representative I spoke to was very…
The representative I spoke to was very knowledgeable. My order was quick to place and was just as quickly delivered.
15. oktober 2020
Got the correct parts in the best time…
Got the correct parts in the best time considering backorder. Do wonder a bit whey they do not stock such a common items as "O" rings.
15. oktober 2020
Did as advertised
15. oktober 2020
Viking Range Top Burner Grates
On line order was easy and they shipped the next day and since I was a local delivery, the order arrived the next day.
14. oktober 2020
Besvarelse fra Heritage Parts is now Parts Town
Good morning Manny,
Thank you for providing this information. I'm sorry to hear that your order took longer than expected. I forwarded your review to a Customer Service Manager who will be reaching out to you soon. We value your business and hope that we can make this right.
Christy Stuller
eCommerce Content Analyst
Once again you sent me exactly what I…
Once again you sent me exactly what I needed and it was sent very quickly.
Thank you.
14. oktober 2020
Wonderful fast shipping and great…
Wonderful fast shipping and great customer service
14. oktober 2020
ordering process couldn't have been…
ordering process couldn't have been easier and part showed up right on time!
13. oktober 2020
Just what I needed fast and efficient
13. oktober 2020
Always great service from the staff
13. oktober 2020
Easy access to find the part
Easy access to find the part, created an account, purchased the item and had it in my hands within 3 days. Will be doing more business with them.
13. oktober 2020
Parts replacement
Whoever cleaned the machine last time it was used, misplaced this part.
I was pleasantly surprised how quick we received the part.
Thank you
13. oktober 2020
Heritage had the hard-to-find part I needed
Heritage was the only place I could find replacement parts for my Fujitsu mini-split. While the shipping was a little on the high side, the parts arrived quickly and I was able to DIY a fix that would've cost a lot more if I'd had to hire a climate control company. Very satisfied!
12. oktober 2020
The part arrived on time
The part arrived on time. However it was delivered to a different recipient in my building despite the shipping address entered when ordered.
9. oktober 2020
Great customer support
They had just the part I needed, and went out of their way to verify with the factory that I was getting the right one. Responsive and accurate. Prompt shipping.
8. oktober 2020
Customer service went out of their way…
Customer service went out of their way to answer all of my questions and look for any other parts I might need.
8. oktober 2020
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.