Purchased truck front drivers door panel for pickup. they sent the wrong one. requested return. day later they declined. this was on e bay. they did not even call to say what their reason was. close... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Your company was great. But the UPS delivery didn’t get the part to me until 2 days later, not next day as I was told. I recommend giving your customer the option to pay a little extra for next day de... Se mere
I had never dealt with Heritage before so I was a little apprehensive to place an order. I called to order a part for an oven. The operator asked if I had model and serial numbers and I replied. She... Se mere
Gasket arrived promptly. Fair price on the gasket. Rating reduced because I thought the $31 shipping charge on a rubber gasket that weighed less than a pound was excessive. Update: Customer serv... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Heritage Parts is now Parts Town! Parts Town & Heritage Parts have come together to provide all the genuine OEM parts you need and take your experience to the next level. We’re talking amped up inventory of OEM parts and super-charged, personal customer service. Bigger, better and we’re just getting started. For more information, please visit https://www.partstown.com/together.
Kontaktoplysninger
1200 Greenbriar Dr, 60101, Addison, IL, USA
- 800-438-8898
- customerservice@partstown.com
- heritageparts.com
Great customer service
Great customer service, One stop shop for all refrigeration parts and hardware.
5. oktober 2020
Uopfordret anmeldelse
Exceptional Customer Service
I was extremely impressed with this company. They contacted the manufacture directly for me to be sure I was ordering the right replacement part.
5. oktober 2020
Uopfordret anmeldelse
Received the exact parts I ordered in a…
Received the exact parts I ordered in a timely manner.
5. oktober 2020
Uopfordret anmeldelse
The staff at Heritage are very…
The staff at Heritage are very efficient and friendly. In general, Heritage is a very customer-friendly business.
5. oktober 2020
Uopfordret anmeldelse
great service.
5. oktober 2020
Uopfordret anmeldelse
I order parts at least once a week and…
I order parts at least once a week and need help every now and then, I call and ask for Jordan Becktell because she is AWESOME!!! She always comes through for me. Thank You Jordan.
5. oktober 2020
Uopfordret anmeldelse
Mari and her team always do a excellent…
Mari and her team always do a excellent job. We always feel confident working with them !
5. oktober 2020
Uopfordret anmeldelse
Parts available and shipped promptly
Parts available and shipped promptly. Received as ordered and work perfectly
4. oktober 2020
Uopfordret anmeldelse
Spoon.
Toni Wonderspoon is the best of the best of the best of the best.
4. oktober 2020
Uopfordret anmeldelse
Perfect part and fast delivery
Perfect part and fast delivery. Great Job!
4. oktober 2020
Uopfordret anmeldelse
extremely disappointed with customer…
extremely disappointed with customer service as of late in regards to getting quotes in a timely manner,
3. oktober 2020
Uopfordret anmeldelse
Besvarelse fra Heritage Parts is now Parts Town
Good morning Kathy,
Thank you for taking the time to let us know. I'm very sorry to hear that you haven't been receiving 5 star service. I forwarded your review to a Customer Service Manager who will be reaching out to you soon. We value your business and hope that we can make this right.
Christy Stuller
eCommerce Content Analyst
very fast shipping
very fast shipping! Great prices and exactly what I needed.
1. oktober 2020
Uopfordret anmeldelse
Was great until Parttown took over
Was great until Parttown took over. I was charges triple for a part and customer service wouldn't do anything due to the systems not fully migrating yet.
1. oktober 2020
Uopfordret anmeldelse
Besvarelse fra Heritage Parts is now Parts Town
Good afternoon,
Thank you for taking the time to review Heritage. I'm forwarding your review to a Customer Service Manager who will be reaching out to you. We value your business and hope that we can make this right.
Christy Stuller
eCommerce Content Analyst
Took over 2 months to get a door
1. oktober 2020
Uopfordret anmeldelse
Besvarelse fra Heritage Parts is now Parts Town
Good morning,
Thank you for taking the time to let us know. I'm sorry to hear that you had a negative experience on your recent order. I forwarded your review to a Customer Service Manager who will be reaching out to you. We value your business and hope that we can make this right.
Christy Stuller
eCommerce Content Analyst
Can't get better
I had a small problem with a part and it was replaced the day after my phone call. The service cannot get better than that.
I am bookmarking this place for future orders.
1. oktober 2020
Uopfordret anmeldelse
Excellent experience Thank y’all so…
Excellent experience Thank y’all so much I appreciate you. I will be using y’all again and will pass the word on.
1. oktober 2020
Uopfordret anmeldelse
Easy ordering
Easy ordering. Great prices. Reliable shipping. Affordable shipping.
30. september 2020
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.