Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I had Jimmy and Billy installing my central heating/boiler. These guys are very professional and hard workers. I was explained exactly what will be done and how long it will take. Any mess was... Se mere

Bedømt til 5 ud af 5 stjerner

If i could give 10+ stars i would, from the very start Jimmy and Billy have been absolutely amazing, im sure we were the worst disorgansied house they have ever seen, however they were nothing but hel... Se mere

Bedømt til 5 ud af 5 stjerner

All very professional and friendly guys, kept us updated with all the going on while the boiler was being installed, jimmy and billy were amazing! Thank you guys! Highly recommended

Bedømt til 5 ud af 5 stjerner

Jimmy and Billy they were absolutely brilliant very happy with their work very clean 2 really nice lads they done you company proud nothing but good words for them

Virksomhedsoplysninger

  1. Marked for byggematerialer

Om Heatzen

Skrevet af virksomheden

Heatzen offers a variety of free services to help UK residents improve their home's energy efficiency and save money on bills..

Government Funded ECO4 Boiler Replacement

Qualifying homeowners can receive a brand new Boiler, energy-efficient boiler installed at no upfront cost through the ECO4 scheme. This can significantly reduce heating bills and improve your home's comfort.

Free Boiler Grant

If you meet the requirements, you can have your old and inefficient boiler replaced for Free under ECO4 Scheme. Many people now qualify for a new boiler replacement under the Government Grant. Background-1

First Time Central Heating

UK Government grant helps low-income households with no existing central heating system to install one for the First Time Central Heating FREE of cost.

Free First Time Central Heating Free Boiler Repalcement Grant

Apply now to see if you qualify for ECO4 or discuss other ways to save on your energy bills.


Visit our Website

Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

298 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 66 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I had Jimmy and Billy installing my…

I had Jimmy and Billy installing my central heating/boiler.
These guys are very professional and hard workers.
I was explained exactly what will be done and how long it will take.
Any mess was cleared.
Can’t fault them at ALL. Would definitely recommend them.
Nice and hard working lads.

16. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

If i could give 10+ stars i would

If i could give 10+ stars i would, from the very start Jimmy and Billy have been absolutely amazing, im sure we were the worst disorgansied house they have ever seen, however they were nothing but helpful, careful, professional and so caring, hard working from start to finish. Thank you from the bottom of our hearts you have improved our home more than you imagine Emma, Adrian and Family

14. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Jimmy

Jimmy, arrived early. Completed the installation of the new boiler,professionally and in good time. Kept me informed along the way, thanks Jimmy!

26. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Huge thank you for the boiler…

Huge thank you for the boiler installation at my parents’ home. Jimmy was polite, professional, and delivered outstanding workmanship. Would highly recommend this installer, company and service!

23. april 2026
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Install completed in one day

Jimmy came and installed our system plus 9 radiators single handedly. We so appreciated his hard work in getting us up and running in a single day. Unfortunately, there are a few issues but these were mostly due to original surveyor not picking up on things which meant correct fittings/parts not being available and a new radiator to replace leaking rad in back room being undersized (having been replaced with a smaller, single-panelled radiator). Also, the non-working radiator in hallway did not get replaced so hallway still is cold. Pipes for boiler installed behind dishwasher rather than directly below boiler which means our dishwasher no longer fits under countertop. We were also left without a working bathroom and a couple of small leaks, however, we know a plumber so should be able to get this fixed in a few weeks when he becomes available (using a bucket to flush toilet in meantime). Our installer could have used a helper but the company had laid everyone off prior to our install, which meant a stressful and long day for Jimmy. Thankfully, my husband was able to help carry some of the heavier radiators and old cast iron boiler, but this could have been an issue for someone elderly or infirm. Cozyfy (also known as Heatzen and Proximus) did come back after install to take photos of outside of house and retake internal ceiling sizes as apparently surveyor hadn’t taken them correctly during original appointment and they could not claim grant without proper measurements. We allowed them back on the condition that the hall radiator would be fixed as house is now colder with new boiler than it was previously. They promised to have that resolved but we’ve heard nothing back since.

18. april 2026
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

We were misled regarding the guarantee.,

The guys who came to fit the insulation and boiler could not have been more professional, pleasant and experienced. However we were misled by both Heatzen and the installer and told that we would have a 10 year Guarantee for our Worcester Bosch boiler. As it was fitted by an accredited installer why was this reduced to 2 years. This gives us added stress going forward when the installation of a new boiler was to alleviate this as we are in our 80’s and not in great health. This is very disappointing.

17. marts 2026
Uopfordret anmeldelse
Heatzen-logo

Besvarelse fra Heatzen

Hi D Arkley,

Thank you for your feedback, our guarantee is in line with the scheme rules and you will be given the maximum guarantee to satisfy the schemes criteria.

Kind regards,
Heatzen

Bedømt til 5 ud af 5 stjerner

The workmen were both excellent

The workmen were both excellent, they kept me informed of arrival time, work carried out, I was consulted throughout the fitting and the work was completed to a high standard. Jimmy went above and beyond and I’m very happy with the work that was carried out.

9. april 2026
Uopfordret anmeldelse
Heatzen-logo

Besvarelse fra Heatzen

Hi Karen,

We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.

Kind regards,
Heatzen

Bedømt til 5 ud af 5 stjerner

Jimmy and team excellent work.I am 100%…

Jimmy and team excellent work.I am 100% happy with the results.Highly recommend. Many thanks.

8. april 2026
Uopfordret anmeldelse
Heatzen-logo

Besvarelse fra Heatzen

Hi Karuna Panessar,

We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.

Kind regards,
Heatzen

Bedømt til 1 ud af 5 stjerner

Condemned boiler badly installed in a space not adequate

So I took my reviews off a while ago because they asked me not because i have ever been happy with them. I decided last year to pay a plan with British Gas which luckily included radiators & yearly boiler service but they came and this happened he said if it breaks diwn we won’t coo ok me out to it and hes put stickers on it
Condemning it do not use he said no idea why they have put that boiler in . I said well I asked for the bigger boiler his response was excuse me for saying but they are supposed to be the professionals and they should have refused explaining it wouldn't be suitable because it’s not accessible where it is due to its size so shouldn’t have been installed. So I can’t see any way round this i am going to see what a solicitor says. I really can’t see any other option who wants a boiler that isn’t accessible unless you cut the plinth out of a new kitchen.

20. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Service to Install a central heating boiler.

Luke arrived to install a central heating boiler. From the outset he was very professional, cheerful and patiently and clearly explained what he was going to do, putting us at ease. We could immediately see he was very experienced and the work was carried out without any problem and without leaving any mess. Before leaving everything about the running of the boiler was explained and a contact number provided if we needed advice. I would recommend him without hesitation. A Five star service.

17. marts 2026
Uopfordret anmeldelse
Heatzen-logo

Besvarelse fra Heatzen

Hi Brenda Arkley,

We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.

Kind regards,
Heatzen

Bedømt til 5 ud af 5 stjerner

Jimmy and Tom were excellent they…

Jimmy and Tom were excellent they grafted all day and got two days work sorted in one excellent workers 100% recommend

13. marts 2026
Uopfordret anmeldelse
Heatzen-logo

Besvarelse fra Heatzen

Hi Michael,

We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.

Kind regards,
Heatzen

Bedømt til 5 ud af 5 stjerner

Great Job

Excellent work by Jimmy and Tom and really nice guys.

11. marts 2026
Uopfordret anmeldelse
Heatzen-logo

Besvarelse fra Heatzen

Hi Jonathan,

We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.

Kind regards,
Heatzen

Bedømt til 5 ud af 5 stjerner

Really quick

Really quick, jimmy and Tom got the job done. Very happy.

10. marts 2026
Uopfordret anmeldelse
Heatzen-logo

Besvarelse fra Heatzen

Hi Jack,

We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.

Kind regards,
Heatzen

Bedømt til 5 ud af 5 stjerner

Jimmy and Tom are the guys you want in…

Jimmy and Tom are the guys you want in your property, I’m disabled and in a wheelchair they were helpful polite and did a fantastic job well done

2. marts 2026
Uopfordret anmeldelse
Heatzen-logo

Besvarelse fra Heatzen

Hi Louise,

We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.

Kind regards,
Heatzen

Bedømt til 5 ud af 5 stjerner

Jimmy n Adam were absolutely fantastic

Jimmy n Adam were absolutely fantastic, can’t thank them enough for a cracking job!!! 5 stars

1. marts 2026
Uopfordret anmeldelse
Heatzen-logo

Besvarelse fra Heatzen

Hi Don,

We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.

Kind regards,
Heatzen

Bedømt til 1 ud af 5 stjerner

Cowboy company I am reposting my review…

Cowboy company I am reposting my review as they had it removed. They came out to install a boiler and the work was horrific nothing but issues and poor workmanship. Several complaints to Zoe in customer service about a leak that damaged my floor that they still have not had the decency to repair. Again I will post messages to prove the radio silence I have had and compete disregard for customers properties or taking any account for liability. Avoid like the plague they are just after grant money and couldn’t give a monkeys about your property.

7. november 2025
Uopfordret anmeldelse
Heatzen-logo

Besvarelse fra Heatzen

Hi,

Thank you for your review. At Heatzen we take customer feedback very seriously and always aim to provide a high standard of workmanship and service, which is reflected in the large number of positive reviews we have received.

With regard to the concerns raised, it was never established that our engineers caused the damage to the flooring. Nevertheless, as a gesture of goodwill and in an effort to resolve the matter, we arranged and covered the cost for a flooring company to attend your property and carry out the repair.
Prior to the visit, the materials were confirmed with you via text message.

However, when the installers arrived on site, you declined the agreed materials due to a change in preference regarding the colour and requested that the work area be extended beyond the originally discussed section. As this additional work was outside the scope of what had been arranged, the installers were unable to proceed and had to be called back.

We are disappointed that despite the substantial work carried out at your property, which improved its overall condition, and our decision to go above and beyond to assist with the flooring issue as a gesture of goodwill, you have still chosen to leave us a negative review.

Should you wish to discuss the matter further, we remain available to do so directly.

Kind regards,
Heatzen Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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