Our experience in your Holywood store was amazing due to your staff member Daire. He was informative, helpful and gave us enough advice to enable us to choose a new laptop.
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Se, hvad kunderne siger
Friendly and helpful staff that made the experience a lot less stressful. The men delivering my items done a brilliant job especially having to use the stairs instead of the lift with my fridge fr... Se mere
Virksomheden har svaret
Great experience & service. Many thanks to Tiarnan who went above and beyond to ensure I got exactly what I wanted at a really good price, plus tips of how to get the best out of the camera. Couldn't... Se mere
Virksomheden har svaret
Staff at Harvey Norman were most helpful through sale of bed base and headboard then kept us updated on delivery by G4 . Two strong young men arrived and assembled bed perfectly and offered to put our... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
With over 300 stores worldwide, Harvey Norman is a leading retailer of Home Appliances, Technology, Furniture and Beds. Our brand message is simple: ‘A great place to shop’. We’re dedicated to offering the best range of products at the best price, providing best-in-class service and most of all, prioritising our customers’ needs. At Harvey Norman, we believe value is key, but you should never have to compromise on quality and style, which is why we offer a wide range of products to suit all budgets and lifestyles. Over the past 21 years, Harvey Norman has expanded its worldwide presence with stores in Malaysia, Singapore, Slovenia, New Zealand, Republic of Ireland, Northern Ireland and most recently expanded its footprint to the United Kingdom. In October 2024, the company launched its flagship UK store at the Merry Hill Shopping Centre in the West Midlands, marking its first venture into the English market.
Kontaktoplysninger
Unit A-D, 304 Airport Road West, BT3 9EJ, Belfast, Antrim, Storbritannien
- 028 9039 5800
4,8
Fremragende
566 anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi there,
We’re glad to hear you had a timely delivery. Thank you for your review, we really appreciate your feedback!
Kind Regards,
Conor
Very helpful and empathetic
Very helpful and empathetic! Spencer was marvellous!
27. maj 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi James,
We are so pleased you had a positive experience. We appreciate your kind words and feedback.
Kind Regards,
Conor
Amazing
Amazing! The guys arrived, showed 'em the old fridge freezer & left them to it. New one installed efficiently & advice given re fittings for new doors. Excellent service & old appliance taken. Thank You.
23. maj 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi there,
We're so happy to hear about your excellent experience with the fridge freezer installation and the advice provided. We appreciate your kind words!
Kind Regards,
James
Excellent service in store when…
Excellent service in store when purchasing appliance, given plenty of information regarding purchase. Great delivery service. Continual updates throughout the morning regarding delivery via app. Installation quick and efficient. Would definitely recommend
22. maj 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Natalie,
We appreciate you sharing your experience! We're happy to hear that our in-store service, delivery, and installation were excellent. We're glad you would recommend us!
Kind Regards,
James
The sales assistant was very helpful and knowledgeable
The sales assistant was very knowledgeable and was able to advise us of the best washing machine to suit our budget
22. maj 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Paul,
We're glad our sales assistant provided knowledgeable advice, helping you find the best washing machine for your budget. We appreciate your positive feedback.
Kind Regards,
James
Brilliant service
Arrived on time, delivery guys were great. They had the old sofa out in no time, and new one in. Brilliant service
22. maj 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Karen,
We're so happy to hear you had a brilliant experience with our delivery team! Thank you for your wonderful feedback.
Kind Regards,
Kevin
The staff were very polite and…
The staff were very polite and professional. They really helped me with the product that I purchased.
16. maj 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Ronald,
We're glad to hear our staff were polite and professional, and helped you with your purchase. We appreciate you sharing your positive experience with us.
Kind Regards,
Conor
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Lorraine,
We're happy you found our team polite, quick, and friendly. Thank you for your positive feedback; it means a lot to us.
Kind Regards,
James
Really good
Really good, knowledgeable and helpful service from Maya in the TV section.
8. maj 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi there,
We're happy to hear that you received such good service. We appreciate your positive comments and thank you for your feedback.
Kind Regards,
Kevin
Arrived on time and quickly installed…
Arrived on time and quickly installed my settee. Very pleasant young men.
8. maj 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi James,
We're happy the team arrived promptly and efficiently installed your settee. We appreciate your positive feedback regarding their pleasant service!
Many thanks,
Katie.
Deliver on time and 2 very helpful…
Deliver on time and 2 very helpful delivery men.
6. maj 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi David,
We're happy to hear that our delivery was on time and that our team members were so helpful. Thank you for letting us know about your positive experience!
Many thanks,
Katie.
Excellent caring service
I spoke to three different members of staff at 2 Harvey Norman branches and they could not have been more polite and helpful in trying to sort my problem.
In particular the Holywood computer and communication floor manager went above and beyond what might be expected.
I have never experienced such an obvious wish to solve a problem to my satisfaction.
I couldn't praise this store and its staff more highly.
23. april 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Anne,
We appreciate you sharing your positive experience. It's wonderful to hear that our team members were so helpful and polite while assisting you. We are glad they exceeded your expectations and resolved your issue to your satisfaction.
Kind Regards,
Kevin
Fantastic experience
Thanks. Fantastic customer service. Delivery was on point. Definitely recommend Harvey Norman. 👍
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi there,
We're happy to hear that you had a fantastic customer service experience and your delivery was on point. Thank you for recommending us!
Kind Regards,
Kevin
Great delivery service
Quick, efficient, polite and took all packaging away.
Thank you
2. maj 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Karen,
We're happy to hear that you had a positive experience with our quick, efficient, and polite service. Thank you for your feedback!
Kind Regards,
Kevin
Great service and delivery
It was great to know exactly when they would arrive without having to wait around . They arrived and delivered the items with care and we're very polite and courteous.
Harvey Norman also phoned to check it had been delivered. Overall great service all round
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Nicky,
We appreciate you sharing your delivery experience. We're happy to hear that you were informed of the arrival time and that our team delivered your items carefully and politely. We value your feedback!
Kind Regards,
Kevin
New furniture delivery
Our delivery team, Mark & Ben, were efficient, well informed, on time, completed the assembly of the suite, removed all waste items.
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Ian,
We're happy to hear that our delivery team was efficient, well-informed, punctual, and thorough in completing the assembly and removing waste. We appreciate your feedback!
Many thanks,
Katie.
Very helpful and friendly instore and…
Very helpful and friendly instore and on delivery amazing customer sevice fantastic great job all round definetly be back again
26. april 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Claire,
We're happy to hear that you had such a positive experience both in-store and with our delivery service. We appreciate your feedback and look forward to seeing you again!
Kind Regards,
Kevin
Wendy was a total delight!
I don't often write reviews, but the customer service recevied by Wendy in the Holywood Exchange branch of Harvey Norman on Sunday merited one. I was looking for a new matress and she went above and beyond. She was informative, friendly and made me feel valued as a customer. If only every in store experience was like this!
19. april 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Suzie,
We appreciate you taking the time to share your positive experience. We're happy to hear that you felt valued and found our team member's assistance so helpful during your mattress search. It's great to know that the service met your expectations.
Many thanks,
Katie.
Guys very friendly
Guys very friendly. In and out very quick, even explain how to put the bed together
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Martina,
We're happy our team was friendly, quick, and helpful in explaining the bed assembly. We appreciate you taking the time to share your positive experience!
Kind Regards,
James
Great service
The tracking facility was great and the guys who delivered the cooker were really helpful
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Terri,
We're happy to hear that you found the tracking helpful and that our delivery team provided excellent assistance. Thank you for your positive feedback!
Kind Regards,
James
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