Our experience in your Holywood store was amazing due to your staff member Daire. He was informative, helpful and gave us enough advice to enable us to choose a new laptop.
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Friendly and helpful staff that made the experience a lot less stressful. The men delivering my items done a brilliant job especially having to use the stairs instead of the lift with my fridge fr... Se mere
Virksomheden har svaret
Great experience & service. Many thanks to Tiarnan who went above and beyond to ensure I got exactly what I wanted at a really good price, plus tips of how to get the best out of the camera. Couldn't... Se mere
Virksomheden har svaret
Staff at Harvey Norman were most helpful through sale of bed base and headboard then kept us updated on delivery by G4 . Two strong young men arrived and assembled bed perfectly and offered to put our... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
With over 300 stores worldwide, Harvey Norman is a leading retailer of Home Appliances, Technology, Furniture and Beds. Our brand message is simple: ‘A great place to shop’. We’re dedicated to offering the best range of products at the best price, providing best-in-class service and most of all, prioritising our customers’ needs. At Harvey Norman, we believe value is key, but you should never have to compromise on quality and style, which is why we offer a wide range of products to suit all budgets and lifestyles. Over the past 21 years, Harvey Norman has expanded its worldwide presence with stores in Malaysia, Singapore, Slovenia, New Zealand, Republic of Ireland, Northern Ireland and most recently expanded its footprint to the United Kingdom. In October 2024, the company launched its flagship UK store at the Merry Hill Shopping Centre in the West Midlands, marking its first venture into the English market.
Kontaktoplysninger
Unit A-D, 304 Airport Road West, BT3 9EJ, Belfast, Antrim, Storbritannien
- 028 9039 5800
4,8
Fremragende
566 anmeldelser
Bed kunder om at skrive en anmeldelse
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Swift friendly service well recommended
Swift friendly service well recommended
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Ricky,
We're glad you enjoyed your experience with our swift and friendly service. We appreciate your recommendation!
Many thanks,
Katie.
Great service!
2 lovely young lads who were mannerly,
Helpful and very quick at the job!
21. januar 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Elaine,
We're happy to hear that you enjoyed the quick and helpful service from our team. We appreciate you sharing your positive feedback with us.
Many thanks,
Katie.
Bed delivery
Delivery was on time drivers were very friendly and efficient couldn't ask for better.
8. april 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Anne,
We're happy to hear that our delivery service met your expectations with our friendly and efficient drivers. Thank you for your positive feedback!
Kind Regards,
James
Excellent experience with helpful…
Excellent experience with helpful Stephen and Reece.Will shop again.
7. april 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Scotty,
We're glad you enjoyed your experience in store. We appreciate your feedback and look forward to your next visit.
Kind Regards,
James
Very thoughtful/helpful
7. april 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Colleen,
We're glad you had a great experience and the team were helpful upon your visit to the store. We appreciate your feedback!
Kind Regards,
James
Excellent service delivered my suite at…
Excellent service from purchasing my suite with the help from John the salesman. They delivered my suite at the estimated time, delivery men where friendly and polite and very professional,cleaned up and took all packaging with them
4. april 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Janet,
We're happy to hear that you had a great experience purchasing your suite. It's wonderful to know that our team provided excellent service and that the delivery was professional and timely. Thank you for your positive feedback!
Kind Regards,
James
Delivery guys were on time when tracker…
Delivery guys were on time when tracker said they would be. They were quick to set up everything, explained things and left the room clean and tidy, removed all packing. Very professional.
Thanks
4. april 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Maurice,
We appreciate you taking the time to share your feedback. We're happy to hear that our delivery team was punctual, efficient, and professional in setting everything up for you!
Kind Regards,
James
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Erin,
We're glad you had a positive and efficient experience with our friendly staff. Thank you for your kind words.
Kind Regards,
James
Great delivery
Great delivery, the guys were quick & made sure we were happy before they left. Thank you
4. april 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi there,
We're happy to hear that our team provided a quick delivery and ensured your satisfaction. Thank you for your positive feedback!
Kind Regards,
James
Very pleasant young men
2. april 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Karen,
We're glad you had such a positive experience with our team. Thank you for your kind words.
Kind Regards,
James
Fabulous customer service
I phoned the store before I travelled to ensure that that had the phone I wanted in stock. There was only 1 in stock and the young gentleman reserved it for me. When I arrived at the store I changed my mind and picked another phone. The young gentleman was excellent.
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Viv,
We're glad you enjoyed your experience in our store. It's great to hear that our team member was helpful and accommodating when you changed your mind about the phone you wanted. We appreciate your positive feedback!
Many thanks,
Katie.
Received great advice and service from…
Received great advice and service from J Stewart. Most helpful thanks
29. marts 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi there,
We're happy to hear that you received helpful service and advice. We appreciate you taking the time to leave us this positive feedback!
Kind Regards,
James
Bed time
Two guys that delivered and put together the 3x beds where pleasant and hard working . I was really pleased with the process even though 2x of the beds where the wrong colour I was told by the shop manger to use them until the correct beds where delivered out . I would have no problem using or recommending Harvey Norman in the future.
28. marts 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi William,
We're glad you were pleased with the delivery team's hard work and assembly. We appreciate your patience regarding the color issue and are happy the manager provided a temporary solution. Thank you for recommending us!
Kind Regards,
Kevin
Very poor customer service
Very poor customer service you where very quick to take the payment for a tumble dryer then no communication about no stock ontill i had to contact them after 3 weeks then to offer no discount for their failure. This is reflective in the review and my experience dealing with the company if I hadn't contacted them i would still be waiting.
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Ben,
We appreciate you bringing this to our attention. We are sorry to hear about the lack of communication and the delay you experienced with your tumble dryer order. We'll review what happened to prevent similar issues in the future.
Kind Regards,
Kevin
Excellent experience.
The delivery and assembly guys were awesome. Super professional and careful. Slight issue /defect with the sofa but nothing to do with the delivery. Thanks. 😊
21. marts 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Irene,
We're happy to hear that the delivery and assembly went smoothly! We appreciate your positive feedback regarding our team's professionalism and care. We'll look into the sofa issue. Thanks!
Kind Regards,
Kevin
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Etta,
We're happy you enjoyed the suite and our friendly, efficient service. Thanks for your feedback; it means a lot to us.
Kind Regards,
Very helpful Was looked after by a very helpful…
Was looked after by a very helpful sales assistant- Reece - who took the time to listen to what I needed and point me to the most suitable lap top.
12. marts 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi there,
We're happy to hear that the sales assistant was so helpful! We appreciate you taking the time to share your positive experience and your feedback.
Kind Regards,
Kevin
R close was very helpful and patient…
R close was very helpful and patient which I very much appreciated
11. marts 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Lorna,
We're happy to hear that our agent was helpful and patient! We appreciate you taking the time to leave us this positive feedback.
Many thanks,
Katie.
Very poor customer experience in store
As repeat customers of Harvey Norman we ordered 2 small pieces of furniture from the bedding department. One piece is delayed and the other has been in Mallusk for a few weeks. We have been told multiple things about the order and time frames and were told we couldn't collect the piece that had already arrived until the other piece did. We have been into store about 4 times asking about this and most recently were told we could go to Mallusk and get it! Not that it would be brought to Holywood! Today we went in and Terry was extremely forceful in defending his staff...he fell short of calling me a liar but said his staff would never have told me different things or that I couldn't have the piece that was there. His tone was aggressive as he demanded I point out who said that!! I would have no reason to lie and why would I visit the store unless to try and get a delivery. Now apparently the piece in Mallusk will be in Holywood on Monday and this could have been done all along. If so I've no idea why it wasn't. I left the store today and burst into tears...I was shaking at how Terry spoke to us. All he needed to do was apologise for the mixed messages and suggest a resolution without the defensive attitude. So disappointed in Harvey Norman!!!
7. marts 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Jenny,
We appreciate you bringing this to our attention. We're sorry to hear about the multiple issues you experienced with your furniture order and the communication surrounding it. Please email our customer support team the details of this experience as they will be able to look into this further with the relevant team customer@support.harveynorman.co.uk
Kind Regards,
Kevin
Great job
Great job. More than helpful delivery men. Many thanks
GQ
6. marts 2026
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Gerry,
We're happy to hear that our delivery team was helpful. Many thanks for your kind words and for sharing your positive experience with us!
Kind Regards,
Kevin
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