HarvestRight Anmeldelser 

We had an issue in which the pressure of the machine would not equalize. Was able to easily get in contact with costumer service at HarvestRight. They quickly created a ticket and the technician remained in close contact with instructions/videos on how to fix the problem. The issue was fixed rapidly.

I spent nearly a year researching freeze dryers before purchasing a Harvest Right.

Unfortunately, I only saw positive reviews online, which led to a decision I deeply regret.

Problems began almost immediately:

Defective Door Seal: From day one, the door supports had so much play that the vacuum would fail. To get a seal, I have to forcefully hold it shut and wedge a physical shim into the door supports.

Premature Pump Failure: Within months of buying it, the vacuum pump died completely. Customer service dragged their feet, treating us with condescension and skepticism.
Despite sending multiple videos and photos, they ignored my husband's insistence that the pump was dead and only sent a replacement cover and oil. They pushed my husband to start the pump and made him run it several minutes while my husband kept telling the the thing would burn out because the oil just seeped out heavily, because they sent a faulty cover and seal it burnt the hole vaccum pump out and it got hot enough to melt my counter top prior to that for tech supports persistant so called walk through on video proof of leek and noise. (Wasted close to 6 bottles of oil the 1st time and 2 the 2nd timeIt took filing a Better Business Bureau (BBB) complaint to finally get them to ship a new pump—a process that took over a month and crippled our business right before our biggest sales event of the year.Screen Failure: A few months later, the entire touchscreen failed during another major sales event. While the techs were slightly faster this time, it still took several weeks to get the replacement part.I read the manual cover-to-cover and followed every assembly, operation, and maintenance step perfectly. Despite this, this machine has cost our business thousands of dollars in lost revenue and customers as well. I cannot recommend Harvest Right to anyone. Our next machine will be a Cube or an Alpine.

We bought our Harvest Right freeze dryer a little over a year ago and love it. We have done bushels of peaches, apples and watermelon. There is a learning curve, but we got it right after a month or so. Just started trying some liver and beef for dog treats. Overall, 5 stars on all accounts. Great customer service.

We love freeze drying! Everything in our garden was used, nothing went to waste. We freeze dried tomatoes, cucumbers, jalapeños. Can’t wait to freeze dried fruits and veggies for baby food for our grandson

The Scientic freeze dryer machine and customer support are a 10/10!

This freeze dryer was on my Wishlist for a few years and I can happily say wish come true! My husband purchased this for me for a birthday gift and it has been running ever since filled with fresh garden produce and home cooked meals that can be taken on the road with us pretty much anywhere. We rarely have any wasted food since getting this and we never will going forward! I love that it is easy to use and does the job exactly as we need it to. Harvest right is easy to contact, has excellent support and service as well as resources for new and seasoned users and is a company that I trust.

Great company, the support team was phenomenal. I love these freeze dryers. I had to go get a second one to keep up with my garden produce, and I couldn't be happier about it.

This company has great customer service and works to make sure your issues are resolved. I had a pump problem and they helped me resolve it and it works great now.

After warranty, customer support is amazing. They help me out, got me. My parts was back up and running in no time.

Really great freeze dryer. Exceeded expectations and amazing customer service.

I received my large harvest right freeze dryer this week and I love it! I’m very glad I picked this size. I think it will be perfect for my family. I had a small problem setting up my first run cycle. I was able to contact customer service by phone and received immediate assistance. Luis Vargas from tech support emailed me a very helpful video. I was able to watch it, remedy the issue and begin my first batch within 15 minutes. I look forward to using this machine for many years.

The tech support was excellent once we got an appointment booked. It's annoying that you have to pay to use tech support for a machine that is under 2 years old and only needed a software update but they did get it up and running quickly once we figured out the issue.

Harvest Right is the Right choice! The machine is amazing, the customer service is phenomenal, and the product produced is perfection!

The Harvest Right Freeze Dryer is the neatest invention since sliced bread! My wife bought one three years ago and has become an expert at freezing drying food. For years she has canned and dehydrated food out of her massive garden, which loses a lot of the natural nutrients, taste and texture while the freeze drier maintains all of those. Great invention! Love Harvest Right

I love my Harvest Right freeze dryer! Now that my garden bounty is here, it’s so much easier to process!

Customer service is fantastic and the kids are loving the candies we make with it.

Set up was easy and the machine walks you through the entire process. Intuitive and easy to use. Thanks!

I received this as a gift to preserve our garden harvest, and all I can say is WOW. This has made a huge difference! My family and I love that it preserves the nutrients in our food. It has made fast meals for our family, and some tasty snacks. The snacks are crunchy and have a light, airy feel. Our kids love freeze dried fruit, so it's great we can do it at home! Each tray holds a good amount of food, so each batch you run has a pretty good turn out. For example, I just did 6.25 lbs of potatoes from our garden, and got 12.5 cups of food out of it. Absolutely recommend this to anyone with a garden!

Works great! Highly reccomend to anyone considering one.

I have had my freeze dryer for a couple months now and have had zero complaints. I love this thing, it is super easy to set up and use we have made so much food shelf stable with it its unbelievable. 10 out of 10 will be buying a second machine from them next year.