Harlowlloyd Anmeldelser 51

TrustScore 1.5 ud af 5

1,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Do not order for this company you order one size they send you what they'd like to send you. They say you have one hour to make changes but maybe you see it 23 hours later a reply and then by that t... Se mere

Bedømt til 1 ud af 5 stjerner

I ordered a hat from Harlow and Lloyd, the quality was terrible, so I asked to return. The hat cost £35 but I had to pay £17 to post back to Australia as they aren’t based in the UK. This was also not... Se mere

Bedømt til 1 ud af 5 stjerner

Varen jeg kjøpte lignet ikke på bildet i annonsen. Fikk og en annen størrelse enn jeg hadde bestilt. Tok kontakt med kundeservice men de var ikke interessert i å respondere på min henvendelse/klage. V... Se mere

Bedømt til 3 ud af 5 stjerner

Was expecting good quality from the images online but the boots that arrived look really cheap and feel like plastic. They have insoles that don't even fit properly making them uncomfortable. Their r... Se mere


Kontaktoplysninger

1,7

Dårlig

TrustScore 1.5 ud af 5

51 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 33 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Do not order for this company you order…

Do not order for this company you order one size they send you what they'd like to send you. They say you have one hour to make changes but maybe you see it 23 hours later a reply and then by that time they're like oh we can't do anything about it tremendous scam. I hope your credit card company will reverse the charges for you because they're awful and it's a joke.

9. april 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I ordered a hat from Harlow and Lloyd

I ordered a hat from Harlow and Lloyd, the quality was terrible, so I asked to return. The hat cost £35 but I had to pay £17 to post back to Australia as they aren’t based in the UK. This was also not made apparent beforehand and I have never experienced such poor customer service. Avoid at all costs

8. april 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

$99 boots that are $19 quality

$99 boots that are $19 quality. They couldn’t feel more cheap and more plastic feeling. They smell like paint thinner and the sole in the shoe isn’t adhered - just shoved right in. They are wide and bigger than the size they should be. Cute print but deceiving quality and image in real life. Just like other reviews…should have checked the return policy. I was so excited to get them cause of the print I stupidly didn’t check (mainly because I’ve never had a problem returning any item purchased from anywhere!) I don’t have a problem paying a return fee but to Australia - come on now. Don’t buy the boots!!!

12. september 2025
Uopfordret anmeldelse
Harlowlloyd-logo

Besvarelse fra Harlowlloyd

Hi Laura

We’re truly sorry to hear you were disappointed with your boots. While we rarely receive complaints of this nature, we take your feedback very seriously.

Our boots are handmade, which means each pair can have slight variations. Sometimes a new pair may carry a stronger material or adhesive scent at first, but this does fade after a short time of wear. The insole you mentioned is actually a removable insole, which is designed for comfort and to allow customers the option of replacing it with their own preferred inserts.

In terms of fit, our boots are made with a unisex wide fit, which may feel more spacious compared to standard women’s sizing. Many customers find this comfortable, though we understand it might not be the right fit for everyone.

We appreciate your kind words about the print design, and we’re sorry that overall the boots did not meet your expectations. We understand international returns can feel costly, and we’re always working on ways to improve this experience for our customers.

Thank you again for your feedback - it helps us continue to improve both our products and service.

Bedømt til 1 ud af 5 stjerner

Terrible smell from boots I purchased.

Terrible smell from boots I purchased.
It took two weeks and 3 days to arrive.
Too wide and don’t fit. The smell honestly is the biggest turn off.
Refunds are impossible because you pay more to return to Australia.
There is nothing they can do to help.
Lesson learned.

16. december 2024
Uopfordret anmeldelse
Harlowlloyd-logo

Besvarelse fra Harlowlloyd

Hi

We’re sorry to hear about your experience. Our boots are made to order, which can take a little longer, but your delivery was within the estimated timeframe provided at checkout.

We use standard industry adhesives, and any mild new-shoe smell should dissipate after airing out.

We do accept returns, though as noted on our site, return postage is the customer’s responsibility. We’re always happy to assist with sizing exchanges or other solutions via our customer support.

Bedømt til 2 ud af 5 stjerner

Terrible return policy, subpar quality product

I bought a pair of boots from the company, assuming that their return policy would be reasonable like other brands I’ve bought from in the past. Boots arrived and while the condition was not poor, the quality for a pair of 100$ boots were not to my satisfaction. Looked more like 40$ shoes, cheaply made and smelled bad. Unfortunately, when I looked at their returns page, I discovered that they require people to pay for shipping… back to Australia… Nothing said about refunds or when a refund will be processed.

I’ll suffer the consequences of my own stupidity for not reading the return policy first, but learn from me and don’t overpay for a pair of shoes that aren’t worth it!!

18. september 2024
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Nice bag, bit pricey

The bag arrived quickly and I like it, but I thought it would feel thicker and a bit heavier from the photos. Seems overpriced. It’s a thin basic tote with a pocket inside and snap closure. Hoping it is strong and the quality holds to warrant the price.

31. maj 2024
Bedømt til 1 ud af 5 stjerner

Crappy, wrongly labeled products from China with return to Australia

Online store looks fancy, but everything is shipped from China. It takes forever to receive your order.
Look and quality are in accordance with what you would expect from a cheap Chinese product.
The real surprise comes when you need to return the item, in my case shoes with a wrongly labeled size: If you'd like a refund, they require you to ship this crap to AUSTRALIA, of course on your expenses!! This company is a scam.

16. maj 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

This is a scam DO NOT purchase…

This is a scam DO NOT purchase anything take forever to supposedly ship your items. Send a tracking number but it goes to an undeliverable address. Then you are told you need to let USPS know correct address and get it rerouted. Which of course you can not since you aren’t the shipper. Then they say they will send it out again and it never arrives. I called my credit card company and reported fraud. PLEASE do not order anything

1. marts 2024
Uopfordret anmeldelse
Harlowlloyd-logo

Besvarelse fra Harlowlloyd

Janine unfortunately your order was undelivered by USPS due to insufficient address. You can contact us anytime for customer service issues via our support email.

Bedømt til 1 ud af 5 stjerner

This company is a scam

This company is a scam. Advertises itself as a high-end fashion retailer. Just received my £60 'sweatshirt' and it is a cheap, thin, shiny polyester top from China that I wouldnt pay 50p for in a charity shop. The tshirt I purchased is also the same. Completely unwearable. Shame on this company. Do not buy from them.

25. marts 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Avoid!!!! Cheap nasty quality

Disgusting prices for extremely poor quality products. Ordered a pair of boots for £95. The quality looked terrible, was made of a plastic material and the smell was awful.

It cost me £30 to return them to Australia!! Absolutely shocking!!! Have paid a fortune for nothing. Waste of money and avoid!!!! I still haven’t received my refund either.

12. januar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Worried based on other reviews

I did not get an email confirming for my order and then saw some of the reviews of this company so was worried.

However they replied promptly to my email about my order and the boots turned up a week later.

The boots are of the quality I expected for the price I paid. The print work is excellent with none of the issues reported in other reviews.

I am very happy with the service and the boots and would place future orders with them.

17. januar 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Do not buy from this company

Do not buy from this company. The sizing is off (I measured my feet and bought according to their own sizing guide and the boots I got are far too small) and the quality is very poor. If you want to return anything you have to ship it to Australia (regardless of where the item shipped from) which costs more than the item in the first place.

8. januar 2024
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Very cheap, nasty fabric

The t shirt and track pants arrived within 3 weeks and the packaging was fine. The fabric was horrible, cheap polyester and nylon, and the printing was cheap. Felt like an expensive scam. Really disappointed. Who would wear a polyester t shirt?

22. december 2023
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Was expecting good quality from the…

Was expecting good quality from the images online but the boots that arrived look really cheap and feel like plastic. They have insoles that don't even fit properly making them uncomfortable. Their returns forms don't give the option for poor quality which is perhaps understandable. They expect you pay delivery fee back to Australia even though the product is not as advertised. Disappointed and would not recommend buyig form this company

14. december 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

If a purse could be called comfy, this is the one!

I had been looking for a good sized crossbody bag for some time as my favorite 30 year old purse was past its prime. I stumbled upon this purse online and it appeared to be a great replacement. Same shape, same color, super soft corduroy and very lightweight. Well made with a zippy pocket inside and 2 big open pockets outside. Big enough to carry all your daily needs without looking like a suitcase. I’d love to see more colors available.

15. juni 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere