Harloweofficial Anmeldelser 32

I would rate them lower if possible. Ordered a top 2 weeks ago, was told it would be here in 3-5 days. Day after I order it I get told it’s been dispatched. Then that Friday I get told the orders only just been processed. Emailed them to say I’ve already been told it’s dispatched. Got some automated email saying ‘sorry for the delay here’s a £5 voucher’. Emailed again on Tuesday asking where it is and got told it’s just on its way and they’ll provide tracking details which I still don’t have. I then dm’ed them on instagram as I’m no longer getting responses on email and it’s just been patched for 5 days now. Have just received another email saying it’s on its way offering £5 off my next order. Had ordered this top for my birthday over the weekend, luckily another shop came in clutch and sent me a top for next day. Shame because I really liked a lot of their clothes online but I will never be ordering from them again. Absolutely ridiculous and a scam of a company, do not order from them.

Placed an order had the money come out and have had no confirmation email heard nothing been 2 weeks

Thank you for letting me know

Order took ages to come . I was really disappointed with the quality of the product. It was not cotton at all. It was thin polyester. Cheap and nasty . They were expensive £30 each. I wouldn't have paid more than £10 for the quality. The product was small and didn't look like the items advertised. I doubt I'll ever buy anything off them again. I was bombarded with offers and emails before the items even arrived. I was lead to believe they were being shipped from the UK, they weren't.

Bought one of the striped l/s tops that look super cool - sized up as suggested but what has turned up, after about 10 days is beyond naff. Elastane/ polyester mix for £37!!! Utterly rubbish quality and the fit looks nothing like the photos online.
Went to return it and told that only store credit is available - when I would never buy from them again. What a fraudulent and disingenuous company.

I ordered one of their Juno tops, £37, expecting really amazing quality and for it to at least look like the photos on the website. I was so disappointed it when I opened it, it feels so thin and cheap, it's not the oversize boxy cut but is slightly cropped and a small size. No branding either which something of this quality should have inside - it's just like something you'd get from AliExpress/Temu/Shein etc. The photos on the website clearly do not represent the true product.
They don't offer refunds, only store credit - but why would I want to get another cheap, poorly made item? And to send it back you have to pay the postage back to China! Insane.
Sad to waste £37 plus shipping, wish I'd looked on trustpilot first and been warned by the other reviews of people who clearly have the same experience. Scam for sure.

DO NOT BUY FROM HARLOWE. Cheap product. Felt more like a fancy dress costume! This company needs to be shut down!

Be aware of this brand. It’s temu, shein, Ali express quality with higher prices. While I’m not expecting the clothes to be made in the UK, it’s incredibly misleading. The quality is bad and def. Not worth the price. It also takes weeks for clothes to arrive directly from china. Ordered from Italy. Skip this brand!

I wouldn't let some of these reviews put you off buying. I had no issues and my daughter loved her coat. Would shop here again.

Lovely quality I am really pleased with my 3 tops. Quick delivery and the fit is perfect

I have ordered a few times from this website and never had any issues. I love my fur coat I ordered from here it is fully lined and really good quality.

Great service and clothes fit as described. Will be ordering again!

Bought a dress it did not fit returned it tracked 5 weeks ago and after numerous emails asking everything under the sun I still have not received a refund. Do not buy from this company as they do not have a returns policy

My dress lina did not come from Manchester as the website suggests but from china, took a good three weeks to arrive. No invoice, no washing information website said it was satin but in fact it’s polyester, I chose a burgundy colour, but in fact it says wine on the label which looks like more of a light red, when I checked the website there is no wine colour on offer.
Should have read the reviews first but the website looked so genuine, in the photos it looks like a firm material but very limp and unflattering

Big scam! I wish I had read other reviews before buying their products. Super lazy! No shipment details provided. Order hasn’t arrived yet

If i could give 0 I would. Agree with all the other reviews. SCAM SCAM SCAM do not buy from here. Looks super classy and nothing flagged as suspicious until the delivery time took about 3 weeks. I started to wonder, then its arrived. Definitely from somewhere a million miles from Manchester. Cheap and small for size. Not a winter jacket as declared and definitely not worth the £40. I will tet and send back, but as with other reviews I am not hopeful if I have to send back to somewhere and pay for the return.

Harlow Manchester should be shut down for breach of the Trades Descriptions Act.
I cannot remember how I saw a particular coat advertised but I ordered a certain colour and presumed it was coming from Manchester.
Only after the order is confirmed & paid for that one then realises it is coming from China.
They sent the wrong colour and the size is nothing like how the size should be in the UK, therefore useless.
Only when contacting them do they inform you of their T&C's that returns to China will be at the customers cost (practically the same price as the coat I ordered in the first place).
They offered me a measly 10% refund and 20% off my next order with them....which obviously will never happen.
Once again, 'businesses' posing as UK based as so many do nowadays. This desperately needs to be policed and clamped down upon.

As I now see and experience cheap rubbish.Misleading saying it’s from Manchester and it’s not. It’s an Asian based company that send items that look nothing like the photos online. I ordered two coats which are made out of cheap plastic fibres. They are thin. £79 for something that isn’t worth more than £5 in primark. Looks amazing online and but in real like it’s disappointing and a clear scam

Do not order from here
China outfit & you have to pay for returns ….. to China
Not in Manchester
That’s just a front

Loved my items and the customer service was lovely! Not too sure on these other comments I didn’t have any issues at all - I’d recommend!