I appreciate speed and process of delivery and the fact that the real product 100% meets product description. The only reason not to give 5 stars is the fact that I had a problem with chosen payme... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have to be brutally honest here; the site did not look that legit at first glance (weird translations, too-good-to-be-true prices, etc.), and I was quite hesitant to give it a try. And Trustpilo... Se mere
Virksomheden har svaret
Objednávala jsem boty. Na první pokus jsem objednala podle doporučení o číslo větší,ale i tak byly těsné. Vrácení ale proběhlo naprosto v pořádku. Nástupovky o dvě čísla větší už padnou. Na delší túru... Se mere
Virksomheden har svaret
I was happy with the purchase proces. Except for the fact that the white shoes had visible a stain on them. I would expect this would be checked prior expedition.
Virksomhedsoplysninger
Om Hardloop
Skrevet af virksomheden
Hardloop zastává názor, že život je lepší venku.
Turistika s rodinou, lyžování s přáteli a posezení u ohně jsou nutné pro životní rovnováhu.
Rádi poznáváme nová místa, nové lidi a nikdy si nenecháme ujít příležitost podělit se o své nadšení pro dobré vybavení a náročné trasy.
Proto už od roku 2015 pomáháme začátečníkům i vrcholovým sportovcům najít to nejlepší vybavení pro dobrodružství a chceme v tom být nejlepší!
Kontaktoplysninger
17 avenue du pré de challes, 74940, Annecy, Frankrig
- +33 1 84 67 14 24
- hello@hardloop.com
- hardloop.cz
3,8
God
963 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The package (wrapping) was torn in the…
The package (wrapping) was torn in the corner and the shoe box was in poor condition (it was falling apart).
27. april 2026
Besvarelse fra Hardloop
Hello
Thank you for your message and for sharing your experience regarding the damaged packaging. We are sorry about the condition in which your order was delivered. If the product itself was also damaged, you are welcome to return it to us.
I remain available if you need any further assistance.
Guillaume - Hardguide
Everything handled well
I had to wait a bit longer but everything was well communicated and handled from hardloop. Overall good experience.
20. april 2026
Besvarelse fra Hardloop
Hello Ondřej,
A big thank you for your fantastic feedback! 😊 We're thrilled to hear that your experience with us was positive, even with a bit of a wait. We're committed to supporting your adventures and making sure every step is smooth. Looking forward to seeing you on the trails again soon! 🏞️
Cheers,
Blandine – HardGuide
Besvarelse fra Hardloop
Dobrý den, Klára,
Velké díky za vaši úžasnou recenzi! 😊 Jsme rádi, že široký výběr a rychlé doručení splnily vaše očekávání. Věříme, že s vašimi Topo Athletic Fli Lyte 6 budete mít jistotu a pohodlí na každém outdoorovém dobrodružství. 🌲🏞️ Těšíme se na vaši další návštěvu!
Sportovně,
Guillaume – HardGuide
Loved that I could get the product I…
Loved that I could get the product I liked (it was not available in other shops) and for a good price. There was a hiccup with the product's availability, but it was fixed/sent sooner than expected in the end. I was duly informed about everything.
24. april 2026
Besvarelse fra Hardloop
Hello Zuzana,
Thank you so much for your fantastic feedback! 😊 I'm thrilled that we could meet your expectations and even surprise you with a quicker resolution. It's customers like you who inspire us to keep exploring new horizons. Looking forward to your next adventure with us! 🏞️
Best,
Mathilde – HardGuide
Fast and reliable
15. april 2026
Besvarelse fra Hardloop
Hello Radmila,
Thank you so much for your glowing review! 🌟 We're thrilled to hear that you had a fast and reliable experience with us. Can't wait to accompany you on your next adventure! 🚵♂️
Best regards,
Antonin – HardGuide
Vše bylo v pořádku kromě PLATBY!!
Vše bylo v pořádku kromě PLATBY!!! Několikrát jsem se pokoušela zaplatit klasicky kartou online, nechala to načítat i desítky minut ale nic. Nakonec jsem musela zaplatit přes PayPal (delší a nekomfortní). Ale zboží přišlo do týdne a vše v pořádku.
20. april 2026
Besvarelse fra Hardloop
Dobrý den, Šárko,
Děkujeme za váš podnět! Omlouváme se za nepříjemnosti s platbou, které jste zažila. Usilovně pracujeme na zlepšení této části našich služeb. Jsme však rádi, že váš Poc Otocon dorazil v pořádku a včas, abyste mohli pokračovat ve vašich dobrodružstvích. 🌲
Sportovně,
Guillaume – HardGuide
Good final impression
1st it took some time, because Hardloop struggled with stocking up the desired product (which was initially displayed as in stock) . But then I ordered different product colour and everything went smooth - I appreciate shipping to Czech republic and the transit speed.
20. april 2026
Besvarelse fra Hardloop
Hello,
Thank you so much for your fantastic review! 😊 We're thrilled to hear that everything went smoothly after selecting a different color. Your Patagonia Mens Isthmus will surely be a great companion on your adventures through the Czech Republic and beyond! 🏕️
Kind regards,
Guillaume – HardGuide
Besvarelse fra Hardloop
Ahoj David,
Velký dík za váš skvělý názor! 😊 Jsme nadšení, že jste byli spokojeni. Těšíme se na další společná dobrodružství na horách a stezkách! 🏞️
Sportovně,
David – HardGuide
Besvarelse fra Hardloop
Hello Miroslav,
Thank you so much for your kind words and for choosing Hardloop! 😊 I'm thrilled to hear that you were satisfied with our fast delivery. Your Icebug Adak Rewool is an excellent choice for all your upcoming adventures. Can't wait to assist you again on your next mountain trek! 🏞️
Best wishes,
Camille - HardGuide
great experience
great experience, clear communication, prolonged delivery is understandable, receiving detail updates over the time
15. april 2026
Besvarelse fra Hardloop
Hello Silvie,
Thank you so much for your amazing review! 😊 It's truly rewarding to know you had a great experience with us. Clear communication and keeping you updated is our way of ensuring your adventures are never interrupted. Looking forward to accompanying you on your next journey! 🏞️
Best wishes,
Romain – HardGuide
I can NOT pickup my package
The package was probably delivered to the AlzaBox, but I have not received PIN code for picking up. Comunication with Customer service Hardloop was OK, but they do not know PIN code - can not help me....
I have contacted Chronopost also, but without response. I need PIN code....
22. april 2026
Besvarelse fra Hardloop
Hello,
Thank you for your message. We have also reached out to the carrier on our side and asked them to resend your pickup code. We hope this will help resolve the situation as quickly as possible.
I remain available if you have any further questions.
Guillaume - Hardguide
Besvarelse fra Hardloop
Hello David,
Thank you so much for your fantastic feedback! 🌟 Your recommendation means the world to us, and we're thrilled to hear everything went smoothly. Can't wait to have you back with us on your next adventure! 🏞️
Best wishes,
Antonin – HardGuide
Besvarelse fra Hardloop
Dobrý den, Natálie,
moc děkujeme za Vaši recenzi a nadšení! 😊 Jsme rádi, že se Vám model Columbia Jasper Ridge líbil a že dodání proběhlo bez problémů. Těšíme se na brzké setkání při dalších outdoorových dobrodružstvích! 🌲
S pozdravem,
Mathilde – HardGuide
Quick delivery.
I was considerably suspicious about the e-shop as it may not feature the latest slick design and basically falls back into a generic template many times used for scammy shops. Then I googled some references and decided to try it and everything worked out fine.
HMU if you need some platform change or redesign.
2. april 2026
Besvarelse fra Hardloop
Hello Jakub,
Thank you so much for your fantastic feedback! 😊 We're thrilled that everything worked out well and that you took a chance on us. The Birkenstock Arizona Eva is indeed a great choice for your outdoor adventures. If you ever feel like exploring new trails, we're here to support you! 🌲
All the best,
Romain – HardGuide
Besvarelse fra Hardloop
Hello Peter,
Thank you for your positive feedback! 😃 We're thrilled to hear that you found our selection great and enjoyed the ease of ordering. We apologize for the delay in delivery, and we're continually working to improve this aspect. Your Mountain Hardwear Polartec will surely be a great companion on your next adventure! 🌲
Sportingly,
Guillaume – HardGuide
Besvarelse fra Hardloop
Bonjour,
Un grand merci pour votre avis fantastique ! 😊 Nous sommes ravis de savoir que tout s'est déroulé parfaitement. Au plaisir de vous voir bientôt pour de nouvelles aventures en plein air ! ⛰️
Sportivement,
Sixtine – HardGuide
The purchase OK, longer delivery time
The purchase itself went without a problem, only the delivery time was longer than declared. However, information about the location of the package and the delivery date delay were properly communicated.
31. marts 2026
Besvarelse fra Hardloop
Hello Standa,
Thank you for sharing your experience with us! I'm glad to hear that the purchase went smoothly, even if the delivery took a bit longer than expected. 🚴♂️ Your Poc Kortal will definitely be worth the wait on your next adventure. If there's ever anything else we can do for you, please let us know.
Adventure awaits,
Blandine - HardGuide
Mein pakett mit Hundgeruest ist immer…
Mein pakett mit Hundgeruest ist immer nich amgekommen!! Warum? Bitte auf deutsch schreiben. Danke
24. marts 2026
Besvarelse fra Hardloop
Hallo,
Vielen Dank für Ihre Rückmeldung! 🙏 Leider konnte der Transporteur die Zustellung nicht erfolgreich abschließen und hat das Paket an unser Lager zurückgesandt 🏔️. Wir bieten Ihnen daher zwei Lösungen an: Wir senden das Paket erneut an Sie (innerhalb von 7 bis 14 Tagen nach Erhalt bei uns) oder wir erstatten Ihnen den Betrag vollständig zurück, sobald das Paket bei uns eintrifft. 🌲
Sportlich,
Antonin – HardGuide
Besvarelse fra Hardloop
Dobrý den, Barbora,
Velké díky za vaši skvělou recenzi! 😊 Jsme nadšeni, že vše proběhlo v pořádku. Vaše nové Topo Athletic Mtn Racer 4 budou skvělým společníkem na vašich budoucích dobrodružstvích. Těšíme se na vaši další návštěvu na našich stránkách! 🏞️
Sportovně,
Blandine – HardGuide
Besvarelse fra Hardloop
Hello,
A huge thank you for your fantastic feedback! 😊 We're thrilled to hear that you appreciated our delivery service and product quality. Here's to more adventures and explorations together! 🏞️
Best regards,
Sixtine– HardGuide
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.