Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Karl has visited Chalfont Lodge on two occasions - he has been brilliant in explaining and sharing all the benefits that our staff are eligible for in a simple language via Hapi App Positive feedba... Se mere

Bedømt til 1 ud af 5 stjerner

Created a £132 e-voucher for the National Trust for an annual joint membership, transpired that it can't be used in Scotland. Why as someone who lives in Scotland and works for ScotRail is being targ... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Scott and Chloe were great at PB very friendly and informative, not the usual pushy sales pitch. Would always welcome Personnel group at PB

Bedømt til 5 ud af 5 stjerner

I love that all the products are on one page so you can see all the app offers at once, and then if you know what category you want the option to go directly to that is available also. Some of the dis... Se mere


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

164 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 85 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Things cost more through Hapi!

Odeon cinema vouchers through Hapi are a con.

Spent £12 per ticket through Hapi (selecting my local cinema and a weekend ticket) and when I got the code and used it on the Odeon website they wanted an additional £5 per ticket. The cost for the tickets directly from Odeon was £13.95 so using Hapi would cost me £3 more per ticket. Tried with another seat type and it had a similar issue (£9.95 directly or £13 total with Hapi). I had checked the T&Cs of the tickets and there was no mention of restrictions on the seat types at my local cinema. Plus given that it makes you select your cinema you'd think they'd adjust the prices based on the actual cinema prices? There was no way of knowing about this additional cost as it isn't visible until AFTER you've input your voucher code (and it's not a booking fee).

Hapi are refusing to give me a refund for the tickets which are clearly useless and not an actual benefit. Dreadful service and I won't be using them again.

*Update 17/01/25: I have emailed almost 2 weeks ago and not received a response so don't be fooled about their offer of support in their reply to my review*

26. november 2024
Uopfordret anmeldelse
Hapi-logo

Besvarelse fra Hapi

Hi Rebecca, thank you for bringing this to our attention. We’re sorry to hear about your experience with the ODEON cinema vouchers. While we aim to offer great value, the pricing is based on group averages set by the cinema chain, which can sometimes differ from specific ticket costs at individual locations. We are actively working with our supplier to address the issue of additional charges and clarify the terms and conditions.

To help us resolve this for you, could you please email us at crm@personalgroup.com or call us on 01908 605000 with details of your cinema, ticket type, and voucher code? Your feedback is important, and we want to make things right.

Bedømt til 5 ud af 5 stjerner

Fantastic app

Fantastic app. I have access to this through my employer and use it often. The features are great, especially the everyday discounts. I use the discounts all the time to buy vouchers which you can use at loads of different retailers - I use them every time I do the food shop and when I need to buy furniture, etc...

Shaydon was really helpful at explaining some of the features etc too!

Definitely give it a go!

19. november 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Love the Hapi app

Love the Hapi app. The money saving is helpful and all the great places. Brilliant that you can get your vouchers within seconds while out shopping. Spoke to Shadon today while he was in our depot and didn’t feel pressured in any way to take out the insurance plans and he was happy to answer any questions were had.

15. november 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Hapi app

Shadon showed me how to use the Hapi app. Very happy with it. It's gonna save me loads of money!

11. november 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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