Hapi Anmeldelser 164

Carl was fantastic

Doesn't let me pay for discounts. Rubbish app

Shocking Company - Applied for the Cycle2Work scheme back in January, Everything was approved however 3 weeks on had not received my LOC. I contacted Hapi who gave me a Number for Halfords as my application had been “Sent Over” - Halfords had no records of this. I chased Hapi again who said their manager had sent my application directly to a manager at Halfords and would be dealt with in the next couple of days… Guess what? Still nothing. Again I contacted Hapi & Halfords and still no further forward. It’s now 3 months in and no change in my situation. I would advise you to just save and buy a bike or whatever you want rather than use this platform. For the length of time I’m waiting I could of bought 2!

the cinema discount is great. thank you katy for going over how to use them

Katy showed me the discounts. Look forward to using them

Thank you katy for going through the discount with me. My bundle is great

Thank you katy for taking me through hapi.

Jordan M has helped me set up my plan. I’m pregnant and he has helped me out a lot and explained everything to me properly.

This company *will not* let me unsubscribe or quit from their system no matter how many times I ask. I have been trying to stop them bothering me for almost 6 months now.

A long, long time ago I used some kind of benefit through Hapi to make a single purchase, connected to my partner's membership.

After this I got fed up receiving promotional emails and account messages, so I closed my online account while doing a bit of digital housekeeping. To my surprise, they continued to send me promotional emails even though my account was closed. These did not have any kind of unsubscribe option in them, which they should do.

So I asked them to unsubscribe me by email.

Their totally unhelpful team repeatedly demanded all sorts of completely irrelevant personal data like my payroll number, DoB, postcode, workplace - just to unsubscribe me from marketing communications.

I pointed out to them this it is against their GDPR obligations to erect all these barriers to just getting off their email list, and that I did not want to share any personal data with them beyond what I had, and they said they removed me.

For a while I stopped getting messages.

Now a few months later, it starts again - I am getting account related messages about the holiday season. What on earth?? This is for a closed account, where I have repeatedly asked for all my information to be removed from their system.

I emailed them almost a week ago to ask why this happened, and all I get is a *daily* auto-response - we are very busy, we're sorry we haven't replied.

I tried to look up the email contact for their privacy officer on their privacy policy, but the link doesn't work.

My honest impression is that these folks just do not know what they are doing, it's a really unprofessional experience, and I would think hard before signing up with them and giving them any of your data.

Thank you Katy for going through the discounts. I will be using them

Voucher did not work, then kept being promised a refund which is like getting blood out of a stone

Ben Althorpe ess very helpful. Was a pleasure to deal with . This will really help with my situation

Jordon M helped me set up the happi app was very helpfull in explaining the use of the benefits on the app thank you very much

Rich F has helped with the Hapi app and my company plans. I've claimed on them and he has been a pleasure while helping me with everything Stagecoach allow us for our benefits.

Thank you katy for showing me the discounts. Will be using them over christmas

Jordan M did an amazing job of talking me through the Hapi App.

Jordan M helped me set up the Hapi app, it’s helped me saved so much money with the discounts 10/10

Jordan M. was very porfessional and explained me all benefits we could get from Hapi in DHL Supply Chain in Scunthorpe.

Jordan m helped set me up on the Hapi account and the help I was received was great, helped get me some discount at some stores I wasn’t aware of

my bundle plus has some great discounts thank you katy for going through them with me