Gotten a flat inner tube on my electric scooter and I emailed support about where to get a replacement. Same day response to links on their website to both outer tire and inner tube for me. Great cust... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The e scooter we got my son two years ago, is still going strong. He puts a ton of daily miles on that thing and we haven't had any issues.the battery lasts long, the scooter goes pretty fast and even... Se mere
Won’t lie, was a little intimidated when the shipment was received. Once I opened the box, I was grateful at how little there was to actually assemble and pretty easy. This is coming from someon... Se mere
We purchased an electric bike from Gyroorboard. Less than a month after the purchase, the bike stopped working. The company initially assisted with a providing a replacement part after waiting weeks f... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
GYROOR Limited is a leading integrated provider of smart short-distance mobility solutions.We are excited to announce the launch of a true industry breakthrough at your upcoming show: the C-series, the world’s first lightweight smart e-scooter designed specifically for transporting pets—both dogs and cats. For years,convenient travel with pets has remained an unresolved global need.Leveraging patented technology and deep user insight,Gyroor has seamlessly merged short-distance mobility with pet carriers,solving the“last-mile”challenge for pet owners worldwide. As the pioneer of this category,the C-series has gained over 100 million organic social media views globally,thanks to its innovative design,strong safety, and sleek aesthetics.
Kontaktoplysninger
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 44 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
this company has not returned money for…
this company has not returned money for more than a month, does not answer calls, does not respond to emails, it feels like this company is completely fake, be careful with online purchases from this company.
Terrible product and customer care
With in 3 months the hoverboard motor and mother board both got damaged. Tried to reach the customer care on both via email and phone multiple times , Phone always connects to voices mails after few ring sounds and the emails they never respond back. Don't buy this product and loose your hard earned money
Gyroor battery warranty
I purchased a Gyroor eBike. Unfortunately, the battery failed after a few months of usage. Clearly defective, I contacted Gyroor and after a few short (and reasonable) exchanges, was given a new battery.
I have zero complaints about the eBike itself. One of my work mates has a slightly larger eBike and has had no issues with his.
Given that the decent product and customer service experience, I would not hesitate in purchasing from this company in the future.
Purchased 3 hoverboards for Christmas…
Purchased 3 hoverboards for Christmas 2023. After the first use 1 wouldn’t reset and only spins one way. After another week a second board is doing the same. Have contacted them through their email displayed on their page 5 times and still have not received an answer. Very costly and disappointing. Will never shop with them again and will encourage others to do the same. Absolute zero customer service. Boards are still under warranty but with no contact with the company I don’t know where else to turn to. I would give zero stars if I could.
Je word gewoon vernageld
Je koopt een gyroor hoverboard vervolgens gaat die na een jaar stuk en zeggen ze dat het door waterschade komt en willen ze hem niet maken terwijl ze zijden dat het een waterdicht hoverboard was. Kort je word vernageld door gyroor koop hier niet iets als het geld heel veel waard is voor je.
G2 hoverboard would not connect to app
G2 hoverboard would not connect to app, customer service terrible lots of other people with same issue. Avoid buying products made by this company imo.

Besvarelse fra Gyroorboard
The look is beautiful!
Received my scooters yesterday, I purchased 2 ,the black one for me and the purple one for my wife. The look is beautiful and my wife loves it. The frame is sturdy, the headlight is very bright, has a brake tail light, and the ride is smooth and safe. Recommended!
Great
Bought this attachment for my grandson, Hoverboard and it works just as described. It's easy to install and the ride just got a lot more fun. He likes it!
Convenient and Safe
I bought this escooter for my dad because he can't drive. He can ride this electric scooter to go shopping. It only takes 10 minutes. It's really convenient and safe.
Great!
As a student who just went to college, I bought this scooter specially. I can put my school bag directly in the basket, the pedals are very wide, the center of gravity of the scooter is low, and it is very comfortable to ride.
Best quality for the price!
After comparing several electric bikes, I finally bought this C3 bike for my grandson. It looks good and has good speed. My grandson is very satisfied with it.
Recommend the C1 escooter to anyone
Love this scooter, my first time riding a scooter so had to practice learning how to ride it haha! But it seems easy to learn, even though I'm over age 55. The escooter has a low center of gravity and wide pedals, making it very comfortable to ride. I will recommend it to my family and friends.
My son ordered this board and it did…
My son ordered this board and it did not meet the speeds promised. They sent a replacement, same problem. 1 1/2 years later, we are still trying to get our refund and both boards have been returned.
This hoverboard stopped working after 3…
This hoverboard stopped working after 3 weeks. The product has a 1 year warranty. Customer support initially responded and asked for pictures and video which we provided. Then they stopped responding. All phone calls to their HQ went to voicemail and none were returned. This company is clearly a sham.
Bad customer service
I bought hoverboard from charity event in September box sealed with all paperwork inside. Gave it my daughter for Christmas charged 4 times then not charging.
Emailed GYROOR at first happy to help then said nothing they could do even when I asked for recommended repair place and said I would pay they still didn’t help not good customer service. My daughter is gutted. I paid more for it at charity do than it was in shop. I’m still looking for repairs centre in Warwickshire England.
the best company and customer service ever
i do have many of hoverboard but my favorite is gyroor product heavy duty build high quality if you ask me what is the best i can say gyroor also customer service very fast respond always keep you happy so far i have 5 item from gyroor product its fantastic will keep buying from this company thank you
Gyroor is the hoverboard brand to buy!
This is our 2nd hoverboard from Gyroor! When my son got his first hoverboard last year, everyone was envious of him, including the adults. First, the presentation of the packaging is impressive. The little note they give you is above par and shows how much they value their product. The bluetooth is very easy to set up and connect to. The sound of the speakers is awesome too and the lights on this newer model rock! They are soooo cool looking! The Gyroor app is very user friendly as well. I'm very impressed! One of our favorite things about the Gyroor hoverboards is the off road capability and performance. My son can go through different types of terrain very easily. If you have been wanting a hoverboard, I highly recommend the Gyroor brand! You will not be disappointed!
Dette er Trustpilot
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