grüum Anmeldelser 

7.239
•
TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I recently ordered a 'bundle ' deal which included a candle. I picked the candle I wanted but was mistakenly delivered the wrong fragrance. Contacted gruum who apologised and said they would send the... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

The order was delayed initially due to unexpected high demand. When it did arrive the face wash had leaked in the package and also ruined the soap bar. However when I contacted customer service they h... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Customer service is outstanding as always. Had a razor subscription for near a year before putting on hold for a bit, the service is customisable. Start and stop as needed, and all the time t... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Great products, no chemicals, not tested on animals, always have offers on, but best of all is customer service, they're prompt friendly +go the extra mile. Anything I've bought scented is AMAZING. My... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Helse- og skønhedsbutik
  2. også i
  3. Toiletartikelbutik

Skrevet af virksomheden

grüum is a young British brand that’s on a mission to make skin, hair and self care products that are kind to you, and the world we share. We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

7 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(7.239)

1.031 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Definitely recommend. Lovely products and excellent customer service

Recently discovered the deodorant. Best I've ever used, even in this extreme heat. Been using the shampoos and conditioners for years. Would never go back. Also like the skin face serum on my dry aging skin and the brightening face wash bar. The body moisture bar is good but needs really warm skin to glide on. Would definitely recommend these products and customer service is excellent.

3. august 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Patricia,

Thank you for such a fantastic review! We're delighted to hear that our deodorant has been the best you've used, and that you've been enjoying our shampoo and conditioner bars for years.

It's also wonderful to know that a range of products are working well for you. Thank you for your recommendation and your kind words about our customer service.

Warm regards,
Mikaela
Team grüum

Bedømt til 1 ud af 5 stjerner

I bought the summer face shave set…

I bought the summer face shave set apparently £32 usually , I got it for just £4.95 postage, which seemed a bargain until it turned up, the razor was plastic and cheap, and the shaving gel was no good , didn’t really foam up and the razor was scratchy and left my face sore. And my wife commented on how bad the fragrance smelt . I would nt pay £4.95 for it again let alone £32 . Stick with Harry’s .

28. juli 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Peter,

Thank you for your feedback. We're sorry to hear that the products didn't meet your expectations. What you've described doesn't sound right, and we'd like to look into it further.

Please reach out to us at support@gruum.com (with the subject Trustpilot review)and we'd be happy to discuss this with you and help find an alternative product that may suit your needs better.

Warm regards,
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

Easy to use and helpful and friendly

Easy to use web pages for product reviews and ordering. Had a query which was addressed and resolved in good time - so very happy! have used several times times now and definitely would use again!

12. august 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Ian,

Thank you for your wonderful review! We're delighted to hear that you've found our website easy to use and that your query was resolved quickly by our team. It's especially great to know you would choose us again.

Warm regards,
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

Great product

The aftershave oil lasts a very long time, and easy to take with you because of the size.

1. august 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Paul,

Thank you for your lovely review! We're so pleased to hear you're enjoying the aftershave oil. We really appreciate your support.

Warm regards,
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

Amazing products and customer service

Amazing products and customer service, friendly and helpful
Highly recommend

12. august 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Kelly,

Thank you for your wonderful review! We're delighted to hear you're enjoying our products and that our customer service team has been able to help. Your recommendation means the world to us.

Warm regards,
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

Very satisfied with products tried

Very straightforward to order via the App or online. Customer service excellent and orders are despatched very quickly.
I initially bought body soap bars to go on holiday and haven’t used shower gel since. I have mature and sensitive skin . The body soap bars leave my skin calm, rehydrated and refreshed. I have also bought lip conditioner, cuticle oil, SPF 50 face sunscreen which sits very well under make up. I have just started using hair density serum. I have been delighted with all the products I have tried and feel they are very good value.

7. juli 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Sharon,

Thank you for such a wonderful review! We're delighted to hear how pleased you've been with both our products and service. It's fantastic to know that the body bars have become a staple in your routine and that you've enjoyed so many products across the range.

Warm regards,
Mikaela
Team grüum

Bedømt til 2 ud af 5 stjerner

Shaving "water" not gel

I ordered the summer set through Sky which apparently is worth £37.
I was shocked to see the razor was like the cheap pack of Bicc you used to be able to buy in the likes of Home Bargain. I got the set for my daughter to try. She has sensitive skin.
After using the razor and the alleged shaving gel, her leg was covered in cuts from them; the "gel" she said was like water - is that a product issue, or is it usually like water? Shaving gel should be thick to protect the skin, not watery.

I bought the foot cream which left my heels soft, but is rather sloppy in the can and the inner lid was sliding all over the place. At least it's usable.

12. august 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Joanna,

Thank you for your feedback. We're sorry to hear that the razor and shaving gel weren't a good experience for your daughter, especially as she has sensitive skin. What you've described doesn't sound right, and we'd like to look into it further.

We're pleased to hear the foot cream left your heels feeling soft, although we're sorry the packaging wasn't up to standard.

Please reach out to us at support@gruum.com (with the subject Trustpilot review) and we'd be happy to help find an alternative product that may suit your daughter better and discuss this further with you.

Warm regards,
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

Gruum sustainable great products!

The products are great!
I especially like the deodorant sticks and gentle face bar. Deodorant sticks are so effective and make me feel so fresh and contident.
The face bar is very gentle on my skin and cleanses without being harsh or too strong for my skin.
I like the products so much and excited to try other products in their range.
The almond oil is lovely on my skin and a few drops goes a long way.
Very happy with my unique sustainable products from gruum.

7. august 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Maxine,

Thank you for such a wonderful review! We're delighted to hear that you're enjoying so many of our products, especially the deodorant and Gentle Face Wash Bar. Thank you for your support and we hope you enjoy exploring more of the grüum range!

Warm regards,
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

Great products

Great products, gentle to skin, the sunscreen is light and easy to apply leave a glow to the skin. Very good product for dark skin tone.

2. august 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Shirlz,

Thank you for your lovely review. We are so pleased to hear the sunscreen is working so well for you skin, thanks for sharing your experience.

Warm regards
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

Gruum products smell lovely and the spf…

Gruum products smell lovely and the spf sunscreen is my daily go to for cleansed skin. I found the sunscreen for my face by recommendation from a friend and i now use it daily. Other brands make my skin react - even the sensitive ones- except for gruum. I use the fragrance roller balls often too - the smell of the fall fragrance- amber and cardamon is comforting without being sickly sweet.
Highly recommend- especially the calender at Christmas time. A lovely gift of self care for the year to come.

11. august 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Emma,

Thanks for taking the time to share your experience and we are so pleased to hear you have been enjoying our products. It is great to hear that you have found products in our range that suit your skin and do not cause any reaction.

Warm regards
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

Auto subscription/speedy response

I have received the response and the products that I ordered from Gruum, and am very grateful for their response and confirmation that I did not sign up for any subscriptions. The Facial gel, arrived today and although it's only a first application it has a lovely soft feel to it. I have not had chance to use the sun cream or the after sun but am hopeful they will be just as nice. The scents are a standard size bottle and have 3 distinct smells, so will look forward to using them

Original post: What I didn't like is that the web site is not clear with regard to subscriptions, and after reading reviews I am concerned that I may have inadvertently signed up to a subscription that I did not want. I have emailed gruum to ask the question, but had reems of absolutely useless information sent back via email that looks as if it come straight from FAQ's. Why can't gruum just answer the question and confirm my request to cancel any subscription (before it starts) if I did inadvertently sign up? Automatic subscriptions are not the way to go for a trustworthy company. If your products are as good as you say people will re-order without feeling they are being signed up to something they didn't want/need.

10. august 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Sue,

Thank you for taking the time to share your feedback. We're sorry to hear about your concerns regarding subscriptions.

Having checked your order, I can confirm that it was placed as a guest order and that no subscription has been set up. If a subscription had been created, you would have received a separate confirmation email containing details of the subscription and its renewal date.

We always aim to make our website and ordering process as clear as possible, so we're keen to understand what led you to believe a subscription had been created. I can see that we've responded to your query with this information, but if there's anything further we can help with, please don't hesitate to contact us at support@gruum.com.

Warm regards,
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

Simply really good products

I initially bought some sample scents from grüum because the design caught my eye, and the scent combinations, so I was very pleased to find they are really pleasant fragrances, and last well without being too overpowering.

On the basis of that purchase I went on to buy a selection of bar soaps, because I like the simplicity and the lack of plastic packaging, and again the products are really good quality, with refreshing fragrances and, unlike some bar soaps I've bought previously, retain their quality when in use and last well, not seemingly melting away on first contact with water!

Overall I've been very impressed by my grüum purchases and I'm already looking at other items from their range on the strength of the ones I've bought to date.

10. august 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Kevin,
We are so pleased to hear you are enjoying trying lots of our products! Thanks also for the 5 stars, we appreciate your support.
Warm regards
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

I had an issue with a delivery and they…

I had an issue with a delivery and they resolved the problem very promptly and professionally. Thanks to Ana.

10. august 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi there,
Thanks for sharing your experience and for the 5 stars! We are pleased that Ana was able to help you and get everything sorted.
Warm regards
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

Absolutely fantastic products

Absolutely fantastic products, the bundle with the wash bag is perfect for holidays. Would definitely recommend them.

3. august 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Sandra,
Thanks for taking the time to share your feedback, we are so pleased you are finding this handy for holidays!
Warm regards
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

Great products

Great products. It's the only soap based shampoo that doesn't seem to adversely affect my hair. The soap deals are great value too.

1. august 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Jancee,
Thanks for the 5 star rating! We are so pleased to hear the shampoo bars are working so well for you.
Warm regards
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

Excellent fragrances.

Excellent fragrances and very handy size for pocket! Roll-on so easy to use.

8. august 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi David,
Thanks for the 5 stars! We are pleased to hear how well our roll on fragrances are working out for you.
Warm regards
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

Think I’m hooked on Gruum roll-on…

Think I’m hooked on Gruum roll-on fragrance set. It’s easy to apply, I like the options of various fragrances and it’s so easy to take away with you when you’re travelling. Goodbye to bulky bottles of perfume.

29. juli 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Lynne,
Thanks for your kind review. We are so pleased to hear that you are enjoying the roll on fragrances and how handy you find them, this is great to hear.
Warm regards
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

Great product

The gruum sun cream and lip oil are amazing. I use the cream in my son’s very fair skin and it has been amazing! Would recommend

8. august 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Sadesmac,
Thanks for taking the time to leave a review. We are so pleased to hear how well the products are working for you and your son.
Warm regards
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

Excellent customer service!

I made a mistake with my delivery address. Grüum sorted it out instantly with no fuss. Excellent customer service. The products are also lovely. Thank you!

5. august 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Fiona,
Thanks for your kind words and lovely review. We are pleased that we could help you get things sorted.
Warm regards
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

Highly recommend!

Highly recommend grüum! Great selection of care products and excellent scents.

11. juli 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi James,

Thanks so much for the recommendation! We’re really glad you’re enjoying our products and scents. 😊

All the best,
grüum Team x

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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