Fantastic place to get plants from. Ive done 10orders with them and everysingle time the plants have arrived with no problems, packed fantastically and not one problem with pests like some places i... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Plants delivered in pristine condition looking as good in person as their pictures. Customer service was top notch and as helpful as they could be given the delays out side of their control. 10/10 wi... Se mere
Brilliant experience from start to finish and as many a planty parent I definitely haven't finished yet! I will keep coming back to this fabulous company. A special hello and thank you to Jess :)
Having shopped with grow tropicals for the last 4 years I can genuinely say I’ve never had a bad experience, all plants I’ve ordered (including those from rescue boxes) have came healthy and well root... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Online plant retailer specialising in rare and unusual aroids, houseplants and terrarium plants, as well as selling a range of pots, growing equipment, substrates and accessories.
Kontaktoplysninger
Unit C1, LS4 2PU, Leeds, Storbritannien
- hello@growtropicals.com
- growtropicals.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Beautiful plants arrived in good…
Beautiful plants arrived in good condition. I’m very happy. The only thing is Royal Mail can’t read “live plants, this way up”, and left the box in my porch upside down. Luckily packaged so well they weren’t damaged.
Great service :)
Easy to use website, great communication throughout, plants arrived promptly, well packaged and in good condition - it’s on me now to keep them alive :)
Very positive experience
Very positive experience. Well packaged and excellent customer service. Will definitely shop again.
Plant arrived in safe packaging
Plant arrived in safe packaging. Plant is healthy & enjoying its new home
Quick delivery and as always plants…
Quick delivery and as always plants really healthy and well packaged hardly a leaf out of place
My little trees
I have now bought 3 of these tiny little trees for my terrariums.i think they are stunning.they arrived beautifully packed,in superb condition.i will be back for more plants. I can't fault them.
My plants were wrapped really well
My plants were wrapped really well, arrived looking very healthy. Thank you very much
I loved how well it came packaged
I loved how well it came packaged, my plant wasn’t damaged at all and even was in the process of growing a new leaf :)
I was able to purchase unusual plants…
I was able to purchase unusual plants that I previously grew after a house move.
They were reasonable, good quality and very quick and all from one place.
I recently ordered an Acalypha hispida…
I recently ordered an Acalypha hispida from GrowTropicals. Unfortunately, after about 10 days I discovered several caterpillars hidden on the plant, which explained the leaf and flower damage I'd been noticing.
I contacted customer service with photos, simply to make them aware in case they wanted to check the rest of their stock. They replied quickly, apologised, and very generously added the full value of the plant to my account as store credit, despite me not asking for any compensation.
While it was disappointing to find the caterpillars, I was genuinely impressed by how professionally and kindly they handled the situation. The plant itself is beautiful, and excellent customer service like this gives me confidence to order from GrowTropicals again!
Fantastic company
Fantastic company. Great selection of plants including peat-free and pet-friendly options. Great selection of pots and other accessories. Orders are carefully packed making the unboxing process quick and clean. Great customer service. Have ordered from GrowTropicals several times and will order again. Thank you!
I would give 10 stars if I could
Oh my god I have not ordered a plant online for about 3 years because I always got horrible plants so I thought no more just not worth the risk but the reviews on this site are so good and I really wanted the plant and I kid you not they have not disappointed absolutely stunning plants so healthy and a really good size I would give 10 stars if I could
Impressed with grown tropical
I recently purchased several plants from Grown Tropical and received my package yesterday. I was extremely impressed with the packaging and the care taken to ensure the plants arrived safely.
As a beginner, I really appreciated the continuous updates and helpful care tips provided after the plants were delivered. They made the whole experience much easier and gave me confidence in looking after my new plants.
I absolutely love all the plants! They arrived in excellent condition, looking healthy, lush, and vibrant. The prices were also very reasonable, making it great value for money. I would happily recommend Grown Tropical to anyone looking for quality plants and excellent customer service.
Fabulous service
Fabulous service. This is my second order. The first was amazing. Fast service and excellent quality and sizeable plants. My second order is due to be delivered during this heatwave. Grow tropicals notified that delivery dates would be delayed until the heatwave subsided. This meant I would be away when my plant order would be due. I messaged using the contact form and I got a response the following morning saying they would follow my request to hold my order until I was due home in a couple of days. Great communication and customer service satisfaction.
Beautiful plants, careful packaging and great customer service
I’ve ordered from GrowTropicals several times now and I genuinely really love this shop. You can tell they care about plants — everything is always packed very carefully, and my plants arrive safely and in good condition.
They have a great selection of plants, but also lots of useful supplies: substrates, soil mixes, components for making your own mixes, fertilisers and everything you might need for plant care. Their range is really good, especially if you like tropical plants and enjoy mixing your own substrate.
Their customer service is also excellent. They reply quickly, are very helpful, and really take the time to answer questions or sort out any concerns. I always feel they care both about the plants and about their customers.
I also really like their rewards system, where you can earn discounts from future purchases. It makes ordering from them even nicer. Overall, a lovely shop with beautiful plants, careful packaging and very kind customer service.
Great plants
Great plants, products and service. I miss the live sales on instagram as well ❤️💚
My go to place for houseplants
Really helpful customer service, a great range, reasonable prices and most importantly healthy plants. Ordering plants online can feel a little risky but after a few orders now I have full confidence in Grow Tropicals.
GrowTropicals are a fantastic company
GrowTropicals are a fantastic company. They obviously care deeply about their plants, packing them with great care for posting. Customer care is also very important to them, making you feel like part of their family.
Their prices are very competitive and I love them so much, I placed a second order shortly after my first.
A first class company, very highly recommended.
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