Nice cookware. Very light weight which was surprising despite purchasing the Pro version of pans. Already had one GreenPan fry pan but it is much heavier. So far pans have held up, easy clean-up. Foll... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
At first one employee was unwilling to help me when I contacted the Compnay because one of our frying pan’s coating started to look like some had been rubbed off though we only had used it for 4 month... Se mere
Amazing product and customer service. I have multiple of there pans already and bought a steamer recently and had an issue with the product being broken in delivery. I reached out and they had a repla... Se mere
Virksomheden har svaret
We didn't want no-stick pans that would shed plastic, so we turned to GreenPans and they worked out great, except that we can't find a lid to fit the middle sized saute pan.
Virksomheden har svaret
Virksomhedsoplysninger
Kontaktoplysninger
4,4
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The pans are beautiful
The pans are beautiful, but 4 of them were damaged on the exterior coating. However customer service was great and am awaiting all new pans. I was very pleased with the level of service and hopefully the new pans arrive in good condition and in a timely manner.
16. april 2026
Besvarelse fra GreenPan
Happy to hear!
Great Customer Service
I called customer service about a possible defect with our pan. After a brief discussion, they sent us a replacement. We also like the cookware.
15. april 2026
Besvarelse fra GreenPan
Happy to hear!
Poor quality on base level skillets
I got a set of two (10 & 12") skillets. The 12" skillet had two chips in it. I called. The agent told me that was fine. After some back and forth, she finally said she would send a replacement. I got a Bobby Flay pan. I was pleasantly surprised. I was expecting a straight replacement for the base level skillet I had. I haven't tried it yet so I can't speak to its quality, but the 10" skillet is garbage. There is a circular discoloration (probably where the flame is, but it was never more than medium).
I am not pleased with the quality of the base products and will never buy another GreenPan again.
I wish the agent had just apologized for the chips and sent the base replacement right off. I would have been totally pleased with that experience had that happened, but am not happy with it now.
I hope the Bobby Flay pan is better.
14. april 2026
Besvarelse fra GreenPan
We are very sorry for the inconvenience. Please keep us posted. We are happy to help.
I told him what was wrong and they…
I told him what was wrong and they replaced my oven efficiently. The new one has a rubber seal around the door, which makes a huge difference!
15. april 2026
Besvarelse fra GreenPan
Happy to hear!
My pans are exactly as reviewed by CR…
My pans are exactly as reviewed by CR and America's Test Kitchen. I am very happy to get rid of my Teflon-coated pans.
14. april 2026
Besvarelse fra GreenPan
Happy to hear!
Besvarelse fra GreenPan
Happy to hear!
Sabrina Hesch (GreenPan)
Sabrina Hesch (GreenPan) was the absolute best customer service person I have had the opportunity to work with in YEARS! She was knowledgeable, kind and very efficient. Sabrina treated me with dignity and respect. Her customer service skills were heads and shoulders about my expectations.
16. april 2026
Besvarelse fra GreenPan
Happy to hear!
I like that you are doing more cleaner…
I like that you are doing more cleaner products. Please make a large carb reducing rice cooker!
17. april 2026
Besvarelse fra GreenPan
Happy to hear! Thank you for your feedback. We will surely pass this along.
Pans are as advertised
Pans are as advertised. Very pleased with cooking and cleaning of these pans.
Just have to wait and see how durable and the longevity of the non stick properties.
Right out of box these are a great set of pans
14. april 2026
Besvarelse fra GreenPan
Happy to hear!
Besvarelse fra GreenPan
Happy to hear!
It gets dirty and is hard clean without…
It gets dirty and is hard clean without scrubbers.
17. april 2026
Besvarelse fra GreenPan
We are very sorry to hear about the issues with your cookware. This issue can be easily resolved! It is likely that you may have a layer of carbonized oil built up on your pan that will create a barrier between the pan and your food. When this happens, you are basically cooking on the layer of oil as opposed to the surface of the pan. This layer may not be visible. This cleaning method has proven to be extremely successful and can be used when you notice staining and/or sticking. For the best results, please try this method twice. Once complete, you may resume normal washing with soap and sponge. Fill the pan halfway with water and bring to a simmer/near boil for about 2 minutes. Pour out the water and place the pan on a sturdy surface such as a wooden cutting board. Carefully use a wet Melamine sponge on the warm surface to wipe away any excess oil or food; this should do the trick. If this does not work, please email GreenPan directly at customercare.us@greenpan.com. They are happy to help!
I love these frying pans
I love these frying pans. Nothing sticks. Better than the old Teflon coated. Only issue is have is you must be very very careful with them as they chip super easy. I was washing one and I put it on the drain board and it slipped out of my hand and fell to the floor. Small little chip mark on outside edge occurred. So you have to be careful... I still love them because nothing sticks. Oh and by the way, your Customer Service is fantastic.
16. april 2026
Besvarelse fra GreenPan
Thank you for your feedback!
Five Stars
Great fry pans I have three different sizes and I have their air fryer. Love them all, easy cleanup and great customer service highly recommend!!
16. april 2026
Besvarelse fra GreenPan
Happy to hear!
Besvarelse fra GreenPan
Happy to hear!
Improved Customer Service
Update: customer service did offer a $50 price adjustment, which I was satisfied with to save on the cost/to do a return and repurchase. Thank you to Karen for your help and coming to a resolution!
Original: Purchased the Frost unit. Less than 2 weeks later it goes on sale for $100 cheaper. I reached out to Support for a price adjustment and they told me they couldn't do that. Then I asked about returning and repurchasing (since I haven't opened it yet) and no one followed up. This is not a reflection on the product itself, just a very disappointing experience with GreenPan.
13. april 2026
Besvarelse fra GreenPan
Per our conversation this morning, we did in fact provide you with a price adjustment as a courtesy. I hope this helped! Thank you for your feedback!
Green Pan 10” pan
Green Pan, 10” fry pan.
Fantastic!
I hand wash; but, want to take care
of this excellent quality cookware.
16. april 2026
Besvarelse fra GreenPan
Happy to hear!
Besvarelse fra GreenPan
Happy to hear!
Dette er Trustpilot
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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