Really happy with the service delivery and products from the Greek market My parcel arrived a day earlier than expected the packaging was safely packed and I tasted my childhood flavours once again... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Greek Market dispatched my order very promptly. It was packed well in a sturdy box with bubble 'wrap' to protect it. Authentic products at a fair price. Good communication. Thank you. Unfortunately... Se mere
Virksomheden har svaret
"Greek market" offers its items at a competitive UK price, packs items very carefully, and delivers them promptly.
Great food, had some guests this weekend, so ordered Sausages, Pork gyros, sausages pastries, cheese pastries, chicken soulvaki, pork soulvaki. Absolute success, they asked for the website straightawa... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Greek Market
Skrevet af virksomheden
Greek Market – Greek products delivered across the UK
Greek Market is a technology-led online retailer of Greek products, serving customers across the UK since 2005.
We help customers enjoy authentic Greek food, drinks, pantry essentials, household favourites and selected chilled or frozen Greek products delivered directly to their door.
Our range includes Greek coffee and tea, Greek pies, Greek drinks, Greek cooking ingredients, Greek honey, Greek olives and olive oil, and products from well-known Greek producers and brands.
Why customers choose Greek Market
- Thousands of Greek products available online.
- Free weekday delivery on eligible orders over £59.
- Delivery-day options, including weekday, Saturday and next-working-day delivery where available.
- Careful packing for ambient, chilled and frozen products.
- Direct importing and close supplier relationships, helping us offer strong availability and competitive prices.
- Clear customer support through our Help & FAQs and structured contact form.
- Selected short-dated offers through our Fight Food Waste initiative, clearly shown where applicable.
We value honest customer feedback. Whether your experience was positive or something could have been better, your review helps us understand what we are doing well and where we need to improve.
For order-specific support, delivery questions, damaged items, missing items or product quality concerns, please contact our customer service team through our customer contact form or visit our Help & FAQs section.
Greek Market® is a registered trademark in the United Kingdom.
Kontaktoplysninger
Storbritannien
- 020 8016 6990
- greekmarket.co.uk
4,6
Fremragende
298 anmeldelser
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Har besvaret 100 % af deres negative anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Poor comms .. no delivery
Poor comms, delivery went missing, delivered to wrong house…. no response to my emails I sent to customer services or the courier when advising they left it in wrong place .. really poor service, not had a chance to try the food but wont bother again
5. februar 2025
Sheftalia
Had to try the Sheftalia as I hadn't eaten this in over 40 years, so brought back many happy memories and I wasn't disappointed. Thank you they were delicious !
5. februar 2025
Besvarelse fra Greek Market
Dear Duncan,
Thank you for your lovely review! We're delighted that our Sheftalia brought back great memories and didn’t disappoint. We hope you continue to enjoy more Greek favourites with us!
Best regards,
The Greek Market Team
Excellent
All frozen products arrived frozen and in excellent condition. Also all sensitive products, such as cookies, arrived intact. Very satisfied
13. januar 2025
Very transparent if something is coming…
Very transparent if something is coming to its expiration date. Nicely packed and delivered on time. Definitely trust and recommend.
9. januar 2025
Uopfordret anmeldelse
Exactly as we ordered
Exactly as we ordered, very well packaged and arrived on schedule. Second time of using and certainly won’t be the last!
6. januar 2025
The quality of the products and values…
The quality of the products and values is great , excellent packaging , good service very fast.
Loved this product would buy again worth every penny.
10. januar 2025
Uopfordret anmeldelse
I have been shopping from the Greek…
I have been shopping from the Greek Market the last couple of years . The quality of the products is superb . They always meet my expectations .The service is excellent as well
11. oktober 2024
Uopfordret anmeldelse
Ouzo candies
Ordered the Ouzo candies and turned up on day expected. Slightly expensive on the postal charge but that's life I guess. Opened them on the bar and my boss took a bag for her exclaiming "my sweets have arrived". Great price and fast delivery with royal mail. Just a bag down but one happy boss.
3. december 2024
zing Greek products arrived on time
Amazing Greek products arrived on time, perfect packaging, no damage.i recommend to everyone want to have a taste of Greece,
2. december 2024
Outstanding
Very good ordering system, clear pricing, shipping and delivery earlier than agreed, outstanding packaging, all products packed with care, chilled arrived chilled, would highly recommend the shop!
18. august 2024
Uopfordret anmeldelse
Besvarelse fra Greek Market
Dear Katerina Gkika
On 12/11/2024, you contacted us expressing concerns about receiving products past their expiration dates. We replied to your email the same day (please check your spam folder), explaining our Fight Food Waste initiative and provided detailed information about the best-before dates listed on our website for each product. We also offered you the option to return any unopened items for a full refund.
In an effort to address your concerns personally, we attempted to contact you by phone earlier today as well. However, we were unable to discuss the matter as the call was abruptly disconnected.
We noticed that you have since left a review on Trustpilot mentioning that some products were past the expiration date. We are sorry to hear that you are still dissatisfied despite our previous communications and efforts to resolve the issue.
Our primary goal is to ensure our customers are fully satisfied with their shopping experience.
We value your feedback and would like to understand if there's anything more we can do to assist you. Please let us know if you have any additional concerns by contacting our customer services.
Great packaging on frozen items
Great packaging on frozen items, fast delivery and great quality
5. november 2024
Besvarelse fra Greek Market
Dear Grigorios Makrakis,
Thank you for your fantastic review! We're delighted to hear that you were pleased with our packaging, fast delivery, and product quality. Ensuring frozen items arrive in top condition is a priority for us, and it’s great to know we met your expectations.
We look forward to serving you again soon!
Kind regards,
Greek Market Team
Products were good and the delivery…
Products were good and the delivery time was good. Not really much else I can say about my first time ordering but I will order from Greek Market in the future.
4. november 2024
Besvarelse fra Greek Market
Dear Brager Vicario,
Thank you for your kind review! We’re glad to hear that you were happy with the products and delivery time. We’re excited to welcome you back for future orders and hope to impress you even more next time.
Kind regards,
Greek Market Team
Lovely yeeros!
9. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Greek Market
Dear Βασίλης,
Thank you for your review! We’re thrilled to hear you enjoyed the yeeros. Nothing beats the taste of authentic Greek flavours!
We look forward to serving you again soon.
Kind regards,
Greek Market Team
Reliable Service
Authentic Greek Products, delivery on time. I'm really happy with how the products arrived.
5. november 2024
Uopfordret anmeldelse
Besvarelse fra Greek Market
Dear Armanto,
Thank you for your kind words! We're delighted to hear that you’re happy with our authentic products and timely delivery. Ensuring everything arrives in perfect condition is always our top priority.
We look forward to your next order! 😊
Kind regards,
Greek Market Team
Besvarelse fra Greek Market
Dear Maria,
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our service and authentic products. Providing our customers with the best experience and a taste of home is what we strive for.
We look forward to serving you again soon! 😊
Kind regards,
Greek Market Team
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