From start to finish GSL have been fantastic, it started with a visit from Ronnie who talked us through everything and answered our questions honestly, the quote was then sent to us with no pressure f... Se mere
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Se, hvad kunderne siger
Our installation was complex due to the loft conversion and flat roof, which did delay things and complicate the design process a little, causing some confusion on which panels to bring and some resch... Se mere
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Daniel visited today to fix a radiator leak and delivered excellent service from start to finish. He took the time to make sure everything was working perfectly before leaving and genuinely felt like... Se mere
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Seamless process from start to finish, all contractors & office staff polite, efficient & professional. Cost exactly as quoted. Fitters Jamie, Josh & Leon did a first class job & took us through the a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Grant Store Ltd (GSL) - Solar & ASHP Installer
Skrevet af virksomheden
Grant Store Ltd (GSL) is a Trustmark-registered energy efficiency provider, specialising in renewable energy solutions across the UK. Since 2017, we have helped homeowners, businesses, and social housing providers reduce energy costs and carbon footprints through high-quality, tailored installations.
Our Services
- Solar PV & Battery Storage – Harness solar energy for long-term savings.
- Air Source Heat Pumps – Reduce heating costs with renewable technology.
- Insulation & Heating – Improve efficiency with loft, solid wall, and room in roof insulation.
With over 100 skilled professionals, we manage projects from consultation to installation, ensuring compliance and excellence at every stage.
Kontaktoplysninger
Units 20 &21 Cinnamon Brow Business Park, WN2 2PR, Wigan, Storbritannien
- 01942 918844
- info@grant-store.com
- grant-store.com
4,8
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Credit to the company
What a pleasure it was to deal with Grant Store Ltd, fitted a new central heating system quickly and efficiently and even had a Henry hoover in hand to clean up after themselves
Insulation fitted by Ryan Fowler and Rhys Jay again quickly and efficiently
All a credit to the company
23. maj 2025
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you for your kind review! We're so pleased to hear you had a great experience with the installation of your central heating system—and that our team left your home clean and tidy, Henry hoover in hand!
We truly appreciate you mentioning Ryan Fowler and Rhys Jay. Their dedication and efficiency are a real asset to our team, and we’ll be sure to pass along your kind words.
Sarah ~ GSL Aftercare Team
Two.great.lads.who.did.my
Two.great.lads.who.did.my
Electrics.today.11.june1
11. juni 2025
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you for your kind words! We’re so glad to hear the two lads who completed your electrical work did a great job. Your feedback means a lot, and we’ll make sure it reaches the team.
Sarah ~ GSL Aftercare Team
Hive fitting.5*
Had the pleasure of having 2 electricians come today to fit my Hive.
Very professional,respectful and informative. Nothing was too much trouble , went above and beyond.
Thankyou Liam and Josh,5*
11. juni 2025
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you for your wonderful feedback! We’re so pleased to hear that Liam and Josh provided such professional, respectful, and informative service while fitting your Hive.
It’s great to know they went above and beyond to ensure everything was done to the highest standard. We’ll be sure to pass along your kind words—they’ll be thrilled to hear them!
Sarah ~ GSL Aftercare Team
Heat pump and solar installation
A few problem arose after the installation of Heat pump at the end of April. Expertly corrected by Jamie. Kenny Hughes did an excellent job boxing in some pipes. I have telephoned the office recently and spoken to Ella Gorner and she has been most charming and helpful.
9. juni 2025
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you for your thoughtful review. We’re glad to hear that although a few issues arose after your heat pump installation, they were resolved promptly and professionally.
It’s wonderful to know that Jamie expertly handled the corrections, Kenny did a great job boxing in the pipes, and Ella provided friendly and helpful support over the phone. We’re proud to have such dedicated team members, and your recognition means a great deal to us all.
Please don’t hesitate to reach out if there’s anything more we can assist you with.
Sarah ~ GSL Aftercare Team
New boiler
Elliot, sol and Henry absolutely brilliant. They went above and beyond. Excellent work and service.
11. juni 2025
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you for your wonderful feedback! We're thrilled to hear that Elliot, Saul, and Henry went above and beyond. Your kind words mean a lot, and we’ll be sure to share them with the team.
Sarah ~ GSL Aftercare Team
Energy improvements to my Property
The surveyor from GSL (Grant Store Ltd), conducted a thorough assessment for the installation of equipment needed to increase the energy efficiency and ventilation of my property. He explained an outline plan for the improvements, which I clearly understood, and am happy to proceed with the programme.
11. juni 2025
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you for your positive feedback! We're glad to hear the GSL surveyor provided a clear and thorough assessment. It’s great to know you feel confident moving forward with the improvements.
We're here to support you throughout the process.
Sarah ~ GSL Aftercare Team
Excellent service
A young man called John came and fixed our boiler he explained everything that needed to be done he showed us the part that needed changing and what had broken he was very polite and we wouldn’t hesitate to have him back excellent service
10. juni 2025
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thankyou for taking the time to share your experience with Grant Store, and more specifically John, our wonderful engineer! We will make sure to pass along your kind words.
If you need us in future, please don't hesitate to contact us!
Sarah ~ GSL Aftercare Team
The last day of the full installation…
The last day of the full installation was the electricians, Andy, Mike & Jack. Friendly, skilled and very efficient.
Overall GSL are outstanding.
6. juni 2025
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thanks so much for your lovely feedback! We're glad to hear about the installation teams job well done and appreciate you taking the time to share your thoughts on your install with us.
Sarah ~ GSL Aftercare Team
Martin &garry arrived to fit the…
Martin &garry arrived to fit the central heating they both worked none stop and we couldn't fault their work it is very neat and tidy , both were very pleasant and professional
15. maj 2025
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you for your kind words! We're delighted to hear that Martin and Garry impressed you with their hard work and professionalism. It's great to know the central heating was fitted neatly and efficiently.
We’ll be sure to pass your feedback on to them!
Sarah ~ GSL Aftercare Team
I had solar panels and battery fitted
I had solar panels and battery fitted. Everyone who was involved was great.from scaffolder who called to let me know he was running late, the team that fitted panels were so efficient, and neat and tidy, right to last team who were electricians. Really pleased all working well so far.
2. juni 2025
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you for your kind words! We're thrilled to hear everything went smoothly—from the scaffolding to the final electrical work. It’s great to know you’re happy with the installation and that all is working well.
If you need anything in the future, we're just a call away!
Sarah ~ GSL Aftercare Team
Ryan Fowler & Rhys jay done a amazing…
Ryan Fowler & Rhys jay done a amazing job job stripping walls n cleaning up after them selves
5. juni 2025
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thanks so much for your lovely feedback! We're glad to hear Ryan and Rhys did an amazing job and kept everything clean and tidy. We'll make sure they get the praise they deserve!
Sarah ~ GSL Aftercare Team
Mark the electrician from Stockport.
Yesterday I had the pleasure of having Mark , the electrician from Stockport come to my house to carry out work to my new boiler ....he did a great job and was very helpful explaining how everything worked . He even gave me his own personal phone number in case I had any further problems with the hive WiFi system. Thanks again mark ...great job.
6. juni 2025
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you so much for your kind words! We're thrilled to hear Mark did such a great job and went the extra mile to support you. We'll be sure to pass on your thanks — he’ll really appreciate it!
Sarah ~ GSL Aftercare Team
The Wigan Boys
Two great lads arrived to fit our central heating system, Martin and Garry they worked nonstop and had the system working perfectly. They came back the next day to check that everything was running smoothly and did the paperwork. There work was carried out professionally with no problems and no mess very much appreciated. Thanks.
2. juni 2025
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you for your kind words! We're thrilled to hear Martin and Garry delivered such a smooth and professional experience. We'll make sure your appreciation reaches them—feedback like this means a lot to our team.
Sarah ~ GSL Aftercare Team
Great Joiner
This company has been great from start to finish. We had some pipes that needed covering. The company booked in a joiner, Kenny Hughes, who came and carried out the work to a very high standard. Everything was left clean and all looks very neat. Very happy with his work!
4. juni 2025
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you for the great feedback! We're so pleased to hear Kenny did such a fantastic job—his attention to detail is second to none. We’ll be sure to pass on your kind words to him!
Sarah ~ GSL Aftercare Team
Solar panels
We recently had solar panels installed by GSL. Just wanted to praise the electrician Ash and apprentice who completed the work. They were very knowledgeable and tidy workers and respectful to our property, would highly recommend them.
Thank you Ash
3. juni 2025
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you so much for your lovely review! We’re thrilled to hear that your experience with GSL was such a positive one. Ash and his apprentice take great pride in their work, and it's wonderful to know their professionalism, knowledge, and care stood out to you.
We truly appreciate your recommendation—it means a great deal to us. If you ever need anything in the future, we’re just a call away!
Sarah ~ GSL Aftercare Team
This company has helped us all along…
This company has helped us all along the way with our installation of solar panels and a heat pump heating system.
Today 2/06/2025 we had exceptional help from John. He was patient, thorough and very helpful.
However everyone who has come out to work have been great. Since the work started on the 10th March. I would also like to mention that Zoe who works in the office has been very helpful to us. Thank you everyone.
2. juni 2025
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you for your kind words and for sharing your experience. We’re thrilled to hear that John provided exceptional support and that every team member since the start of your project has made a positive impact.
A special thanks for mentioning Zoe as well—your appreciation means a lot to all of us. We're grateful you chose us for your solar and heat pump installation and are always here if you need further support.
Sarah ~ GSL Aftercare Team
Simon Harrington’s
Simon Harrington’s
work is excellent, his attention to detail is second to none. 10/10 with his work ethics, left everything as he found it.
30. maj 2025
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you for the fantastic feedback! We’re thrilled to hear that Simon Harrington’s work stood out—his attention to detail and professionalism truly shine through.
We’ll be sure to pass on your kind words!
Sarah ~ GSL Aftercare Team
Kenny Hughes was great
Kenny Hughes was great, turned up on time. Friendly and polite. Did a great job of boxing in pipes and extending a cupboard. Lovely neat tidy job. Thankyou.
30. maj 2025
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you so much for your kind words! We’re delighted to hear that Kenny was punctual, friendly, and did a neat and tidy job boxing in the pipes and extending your cupboard.
We’ll be sure to pass on your thanks to him. If you ever need anything else, just let us know. Thanks again!
Sarah ~ GSL Aftercare Team
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you for your 5-star review! We truly appreciate your support.
Sarah ~ GSL Aftercare Team
Extremely concerning from start to finish
1.Surveying - 12 panels quoted "found out day of install", no way could 12 panels fit in my roof "this seems to be a common theme looking at your reviews.
2.Quote had additional fuse board which was informed not required as a new board had been installed with 6 spare RCDs
3.Quote received after corrections, 12 panels hybrid inverter proceeded with quote, then got called to ask if I wanted to have batteries at some point if so would need hybrid inverter, explained it was already on the agreed quote and contract, was agreed quote was ok to proceed. I was then called 2 additional times asking the same thing and again agreed it was fine, was called a third time and told you would only proceed with a panel install if I didn't pay so I had to pay for batteries for you to install. This is extremely concerning engaging in this type of behavior.
4.Scaffolders never turned up, called 3pm told they will be here never arrived.
5.Scaffolding still up - whens this coming down?
6.Installers confirmed no chance 12 panels will fit offers £78 refund for each panel, the survey should have picked this up, this seems another common theme over quoting for equipment
7. Electrician called Togo a car charging job "why" at 3pm returned 6:30pm finished 9:30pm, this is not ok, not his fault.
8.According to MCS cert must be issued within 10 working days along with installation pack, never happened till chased.
9. According to contract remaining invoice to be paid on completion, you are now advising this is not correct.
10.DNO was not requested until a month after I agreed the quote even though I was informed it was submitted, obtained the information from National grid show GSL where just misinforming me.
Update Scaffolders turned up today unannounced no knock at the door threw a ladder up to the bedroom wife was in while she was getting changed, Lorraine at GSL advised not their problem.lucky got ring cameras up which shows them entering the property unannounced.
Wonder how they would feel someone looking threw the window while getting changed and not knowing and the company saying not their problem.
8. maj 2025
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you for sharing your detailed feedback. We sincerely regret that your customer journey has not been the smooth experience we always aim to provide, despite our best efforts.
We have tried to fit the system as you desired and manage any delays as best as possible, but sometimes unforeseen circumstances do arise that affect installation plans, which we can only apologise for. We train our staff to handle such situations in a friendly and sensitive manner, and we apologise if this has missed the mark during your experience with us.
Regarding any misquotation, we can assure you that this has already been removed from the contract and will be reflected in the final invoice.
Our Solar aftercare team will give you a call in the coming days to review the issues and discuss how we can resolve any outstanding concerns.
Your feedback helps us improve and better serve our customers.
Sarah ~ GSL Aftercare Team
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