Grant Store Ltd (GSL) - Solar & ASHP Installer Anmeldelser 1.212

With regard to my earlier review..Following instruction from the surveyor the vent was fitted as instructed. After contacting the company to complain, the fitters Ryan and Rhys are back today to remedy the problem. I realise now that they were following instructions. Well done lads the new placement is great. Thank you manager Chris,for contacting me with an explanation and getting your lads here to sort the
problem.

Dave Joyce was very efficient and understood balancing requirements against aesthetics of the install. Very helpful, friendly and efficient during the drawing/survey stage.

Very easy to deal with and really pleased with the installation.

Well pleased. Good product, speedy installation, and good service. Best of all - a great price.
Thank You.

This has been a seamless process from end to end with timely, helpful administrative support.

All stages completed to agreed dates. Careful and diligent installers and no mess.

Also care taken to ensure no damage to property and panel locations which are both effective and in keeping with the character of our home. 😃

Also good value.

I had the Eco4 grant new electric heating, solar panels and insulation best thing ever for me , Good experience all the way everything working great I was told what would be happening from start to finish all went to plan , very pleased with the workmen especially Liam the electrician he was so knowledgable about what he was doing and installing answered all my questions and I had a few ,everything was left clean and tidy every day ,The comunication with office staff was great kept me informed at all times they were so friendly and helpful with any concerns I had. Good job done thank you very pleased with all the work
Carried out by this company .

Great work by Kenny Hughes on the groundwork for our EPS earth. Really neat job and hard work considering it’s sandstone bedrock! Lots of care taken and full tidy up at the end. Really polite too!

Very helpful through the sales process ensuring we selected a solar setup that meets our needs. In person survey was useful as it uncovered a few things not obvious from Google maps / satellite images. Installers were really helpful taking the time to explain how everything works and install itself was very neat. Would recommend.

The work carried out was executed as planned within the time scales agreed. The scaffolders and electricians were polite and efficient.
The company was easy to deal with and were professional and friendly.

Grantstore handled my eco4 grant boiler replacement and loft insulation perfectly. All staff, both office and tradesmen did my job efficiently and promptly. Visiting my house 3 times, they always called the day before to check all was OK and arrived within 2mins of their appointed times. All work was done quickly,neatly, with no damage and they cleaned up afterwards. Totally recommend this company

Installation of an additional solar battery. Very professional and courteous as always either Grant Store. Superb job.

Loft Insulation and a complete central heating system, put in our home . The Guys came on the dates that was chosen by ourselves, they came promptly they were all professional and worked really hard. The quality of their workmanship was excellent. They explained how everything worked before leaving us. We also received all the necessary paperwork sent to us by e mail from Grant Store,
The Guys who came first for the loft was David Fearnley and Thomas Burke. The central heating Guys was Martin Butler , Gary Winstanley and Rico Boyd. and The electrician was Mr Williams from Stockport sorry didn't get his first name}.Just want to say thank you so very much. From Irene

Grant Store were brilliant during all phases of our solar install via Solar Together initiative. We had to get scaffolding up/removed and equipment installed during other building work going on and everything went to plan. Installation teams were great and the system was installed and running in 2 days. Great customer service, someone always on the end of the phone (Zoe in our case was brilliant). Couldn't quite get the initial number of panels on the roof but we're sat here now generating our own energy from the sunshine :)

All the work was done well and on the dates planned. Staff were all helpful and the telephone response was good, no long waits. The system is working well. Only thing that could be improved is to include a session explaining use of the app and the on kit controls. There should be documentation for this too.

Had work done by joiner Karl Garner today, very respectful and couldn’t have been more helpful, discussing and clearly explaining work and doing a great job. Many thanks Karl.

Very tidy and efficient team of ,scaffolders, panel fitters, electrician and office staff
Not to mention fantastic price
I would highly recommend this company

Dave arrived on time to survey my property 15/5/25, explained the work to be carried out, talking me through the whole process of the works to be carried out, happy with the location of boiler to be installed. Dave was very helpful start to Finnish clearly understood.

Thanks so much for sending Kenny Hughes to carry out some remedial work after the boiler was fitted. Really good brickwork and also filled in a few gaps around the new boiler ready for painting over. Fitted radiator valves too. So impressed how Grant Store fix any problem immediately. Just wish all companies were like them!

Helpful staff over the phone but admin throughout the installation process left a lot to be desired. For example:
- Needed to chase repeatedly in order to receive an installation date
- Sub-contracted installation took 3 separate visits to be completed, c. 3 weeks from original date
- Final invoicing incorrect, and
- 8 week delay and further chasing required in order to receive required post installation certification in order to register for Export, resulting in 'dumping' c. 10kwh per day in intervening period

Mark the engineer arrived nice and early, a polite and helpful person. Well done GSL a good representative for your Company.