Gophr Anmeldelser 

1.776
•
TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

This is an excellent service. One can track live on a map the location of the courier and the ETA changes based on traffic condition. However, and in the case of our delivery, it was spot on. Outst... Se mere

Bedømt til 4 ud af 5 stjerner

4 star knocking the 1 star off as pricey £11but I can't fault the service It's states within 3 hr window it was 20mins from the order being placed to arrival The delivery guy was lovely placed th... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Hi, Stephen was very helpful. We unfortunately weren't in on delivery and he unloaded it for us very kindly.

Bedømt til 5 ud af 5 stjerner

Thanks to Nicky Baker and his colleague who went over and above to come from North London to Colchester, to make sure we had our delivery. I’m so pleased they had an electric vehicle or I’d have worr... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Kurértjeneste

Skrevet af virksomheden

Smart. Scalable. Same-day delivery. Gophr is a smarter, nationwide courier platform that connects businesses that need things delivered quickly, with professional local couriers...and then uses tech to help manage those deliveries for a better, more reliable experience.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 90 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(1.776)

348 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Suffer with COPD so struggle breathing

Suffer with COPD so struggle breathing. Kervon helped lift the cement and sand to my garden which was a HUGE help.

Very polite, chatty and inquisitive. Pleasany chap indeed!

26. august 2026
Uopfordret anmeldelse
Gophr-logo

Besvarelse fra Gophr

Hi Ian,

Kervon sounds like he did a proper job for you - glad he was there to help. Thank you for sharing this.

Gophr Team

Bedømt til 5 ud af 5 stjerner

The booking with Gophr is…

The booking with Gophr is straightforward. I've been using their delivery/collection service for three years and have never had to complain.
Today, I had the pleasure of meeting Mr Bruno Pezzella, who provided excellent service. Very professional.
Thank you very much.

26. august 2026
Uopfordret anmeldelse
Gophr-logo

Besvarelse fra Gophr

Hi Saida,

Three years with us and never a complaint - that's the kind of thing we're proud of. Glad Bruno continues to deliver the standard you've come to expect. Thank you.

Gophr Team

Bedømt til 5 ud af 5 stjerner

Five stars

Five stars! Genuinely one of the best couriers.

26. august 2026
Uopfordret anmeldelse
Gophr-logo

Besvarelse fra Gophr

Hi Fozia,

That's a big compliment - we appreciate it.

Gophr Team

Bedømt til 5 ud af 5 stjerner

Prompt, Polite and helpful!

Great service. Needed decking boards same day and delivered by 6 pm.
Lovely gentleman and convenient service.

24. august 2026
Uopfordret anmeldelse
Gophr-logo

Besvarelse fra Gophr

Hi Neil,

Decking boards ordered, delivered by 6pm, project back on track. That's same-day done right. Thank you.

Gophr Team

Bedømt til 5 ud af 5 stjerner

He a good man he delivered my goods a…

He a good man he delivered my goods a couple of times now allways has a smile on his face

24. august 2026
Uopfordret anmeldelse
Gophr-logo

Besvarelse fra Gophr

Hi Gordon,

Consistent service with a smile - that's what it's about. Thank you for coming back to us.

Gophr Team

Bedømt til 1 ud af 5 stjerner

1 star – Very poor on-boarding and no support

I created a driver account with Gophr and uploaded all of the requested documents, including my insurance and DBS check for which I had to pay, and the valid date may run out soon. According to the app, every step has been completed and my documents are simply awaiting approval.

Despite this, I keep receiving automatic emails telling me that my account is “still missing some details”, without actually explaining what is supposedly missing. When I check the app, there is nothing else for me to upload or complete.

What makes this much worse is the complete lack of support. I have been trying to contact Gophr for over two weeks and have not received a proper response or any help in resolving the issue.

For a company that relies on self-employed drivers, the onboarding and communication should be much better. I have provided everything requested, but my application appears to be stuck with no explanation and no one available to help.

At the moment, my experience with Gophr has been extremely disappointing. Automated emails or no emails at all, are not a replacement for actual customer support.

9. august 2026
Uopfordret anmeldelse
Gophr-logo

Besvarelse fra Gophr

Hi Kamil,

Thanks for taking the time to write this up, and sorry for the experience so far. Two weeks without a proper reply isn't what we'd want, and the app showing complete while our emails say otherwise is confusing — that's on us to fix rather than something you should have to work out.

We've passed your details to our fleet team so they can look at your application directly and come back to you with what's actually needed, rather than another automated prompt. We've also flagged the DBS and insurance dates, as you've paid for those and we don't want them lapsing while things sit with us.

The mixed messaging between the app and the emails is going on our list to sort.

Gophr Team

Bedømt til 5 ud af 5 stjerner

3 hour delivery slot fascia board.

First time I have received a delivery from this company.
Bruno the driver was excellent, friendly and efficient. I was informed when the item had been collected and notified when to expect the delivery.
The item was needed to complete a job today. It was received within the 3 hour delivery slot .
Definitely use again.

21. august 2026
Uopfordret anmeldelse
Gophr-logo

Besvarelse fra Gophr

Hi Lynn,

That's exactly the kind of experience we want every delivery to be - on time, kept informed, and the job gets finished. Thank you for giving us a go.

Gophr Team

Bedømt til 5 ud af 5 stjerner

Five stars

Five stars! Genuinely one of the best couriers I’ve ever dealt with. I had the best experience with Sami he was absolutely wonderful, so helpful and went above and beyond to help me with a really urgent delivery. I couldn’t have asked for a better service and really appreciated everything he did. Thank you so much!

20. august 2026
Uopfordret anmeldelse
Gophr-logo

Besvarelse fra Gophr

Hi Carlotta,

Sami's awesome - thank you for the kind words.

Gophr Team

Bedømt til 5 ud af 5 stjerner

Delivery was fast at around an hour and…

Delivery was fast at around an hour and a half after ordering courier was friendly and helpful

20. august 2026
Uopfordret anmeldelse
Gophr-logo

Besvarelse fra Gophr

Hi Nikki,

Glad it was quick and the driver was friendly. Thank you.

Gophr Team

Bedømt til 5 ud af 5 stjerner

Items ordered from Screwfix sprint…

Items ordered from Screwfix sprint service leading to a Super delivery made within time specified and item delivered to my front door porch which is my safe place for items being delivered… excellent job well done and very professional…. Thank You

20. august 2026
Uopfordret anmeldelse
Gophr-logo

Besvarelse fra Gophr

Hi Gary,

Glad we got it to you on time and in the right spot. Thank you.

Gophr Team

Bedømt til 1 ud af 5 stjerner

Inappropriate and disrespectful…

Inappropriate and disrespectful customer service. I missed a delivery and tried to reorder it. I could not get a straight yes or no answer. Customer service was rude and kept avoiding my question. Then I was removed from the app with his response “customer does not respect platform or app and raises hell “. Real professionals there I asked a simple question . Will be reporting the transaction to my bank. I hope Jeff gets fired for his rude inappropriate behavior

18. august 2026
Uopfordret anmeldelse
Gophr-logo

Besvarelse fra Gophr

Hi Matt,

Thank you for flagging this. We don't have anyone called Jeff on our team so we want to make sure we find out what happened.
Could you email us your order number or the email address on your account to ops@gophr.it? We'll look into it straight away.

Gophr Team

Bedømt til 5 ud af 5 stjerner

Geoff who has just delivered my…

Geoff who has just delivered my delivery sound guy very professional and polite

17. august 2026
Uopfordret anmeldelse
Gophr-logo

Besvarelse fra Gophr

Hi Lee,

Good to hear Geoff looked after you. Thank you.

Gophr Team

Bedømt til 5 ud af 5 stjerner

Ordered a load of gravel bags ,very…

Ordered a load of gravel bags ,very good price & very quick delivery..The delivery man "Bogdan" went above and beyond, carried all bags up steps ,making it so much easier for me to deal with 🥵 ,so that alone is very much appreciated, thank you..Will definitely be using these guys again, very professional ,very happy with everything, and thanks again to the driver Mr Bogdan 🤝

17. august 2026
Uopfordret anmeldelse
Gophr-logo

Besvarelse fra Gophr

Hi Chris,

Bogdan carrying gravel up steps in this heat - that's dedication. Thank you for the kind words!

Gophr Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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