Gooseberry Intimates Anmeldelser 

Besvarelse fra Gooseberry Intimates

6. maj 2026

Hi Lena,

We’re sorry to hear the piece didn’t meet your expectations.

We’d like to clarify that the fabric and production of this style have not changed — all of our pieces are still handmade in-house with the same attention to quality and craftsmanship we’ve always maintained.

We’re glad to hear you ended up loving the version you thrifted, and we’re very sorry the original color/material combination you chose wasn’t the right fit for you personally. We understand how disappointing that can feel, especially when trying a new style for the first time.

We truly appreciate the feedback and will continue working to deliver pieces that feel as special in person as they do online.

Besvarelse fra Gooseberry Intimates

6. maj 2026

Hi Gracja,

We’re very sorry to hear you were disappointed with your order.

We take a lot of pride in the quality of our pieces and hardware, so it’s upsetting to hear this feedback. We also understand that fit can vary from person to person, which is why we provide detailed sizing guides on our product pages.

We can see that our customer service team was not contacted regarding these concerns, and we truly would have appreciated the opportunity to assist and look into the issues for you directly. Feedback like this is always taken seriously as we continue improving both our products and customer experience.

Besvarelse fra Gooseberry Intimates

6. maj 2026

Hi there,

We’re sorry to hear the pieces didn’t meet your expectations.

The items ordered were made from silk and lace fabrics, which are naturally more delicate by nature and do require gentler handling compared to everyday materials. That said, we’d like to assure you that we use high-quality fabrics across our collections and take great care in the craftsmanship of every piece.

We appreciate the feedback and are sorry the feel and finish were not what you were hoping for.

Besvarelse fra Gooseberry Intimates

6. maj 2026

Hi Grace,

We’re very sorry to hear you felt disappointed with your experience.

Certain color ways are part of our final sale selection, which means they are not eligible for refunds or exchanges. This is clearly marked on the product page, at checkout, and again in the order confirmation before purchase is completed.

We understand how frustrating it can be when a fit doesn’t work out as expected, and we’re sorry the piece wasn’t right for you. While our team must follow the policies in place for final sale items, we always aim to communicate them as clearly and respectfully as possible.

We truly appreciate the feedback and are sorry we weren’t able to provide the outcome you were hoping for.

Besvarelse fra Gooseberry Intimates

1. maj 2026

Hi Timothy,

We’re sorry to hear about the confusion.

All of our bikinis are sold as separates, which is outlined on the product page—this item is listed and described as a bikini top only. The imagery shows a styled look, and the matching bottoms are suggested separately under “Complete the Look” for customers who wish to purchase the full set.

Additionally, this item was part of our final sale selection, which is clearly indicated on the product page and at checkout.

We appreciate the feedback and will continue working to ensure product information and merchandising are as clear as possible for our customers 🤍

Besvarelse fra Gooseberry Intimates

29. apr. 2026

Hi Lisa,

We’re very sorry to hear this was your experience — it’s certainly not the standard we aim to deliver.

All of our pieces are carefully handmade and we take great care in sourcing high-quality fabrics for every design. We pride ourselves on creating timeless pieces that are made to last, so it’s disappointing to hear that this didn’t come through in your order.

We also appreciate the feedback on packaging and sizing, as this is something we’re continuously working to refine and improve.